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Reviewed May 16, 2019

I visited the hotel during the Venice Carnival and had a fabulous stay. The hotel is absolutely beautiful and the staff were all extremely helpful and polite. The room was large and airy and had a view down to the canal below. The bathroom was well stocked and had plenty of light and a wide counter for applying cosmetics. The beds were comfortable and the cleaning g team kept everything absolutely spotless.

The sumptuous and plentiful breakfast was a highlight of our trip and we particularly enjoyed the Prosecco and gentle harp music - a wonderful way to start our days before heading out around the city. There really was something for everyone on offer, with fresh platters of meats, cheeses, fruits, cereals, breads, pastries and yoghurts as well as the expected hot offerings.

Each evening we asked the concierge for a recommendation for dinner and he always suggested places we enjoyed, which were well suited to the budget / atmosphere we asked for, whether that be romantic, fun, pizza, or ‘special’.

The hotel was a pleasure to stay at and deserves its place as a ‘Leading hotel of the World’. I look forward to returning next time I visit Venice.

Date of stay: February 2019
Trip type: Traveled with friends
3  Thank froebelfran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded June 8, 2019

Dear Guest,

Wish to thank you very much for choosign us during Carnival time. This period in Venezia is Magic and everyone should try t at least once in your life time.

Your kind words are true gratification for all the daily efforts of our team.Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay.

Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience.

Gianmatteo Zampieri - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2019

What a fabulous hotel. From the moment you arrive by water taxi, the service is amazing. The Hotel is stunning, the bedrooms are very spacious, luxuriously set out and very clean. The staff are incredible, very helpful and friendly. The food is excellent, the breakfast room is amazing with beautiful paintings on the ceiling and walls. Plenty of choice also. My husband and I were celebrating our 25 wedding anniversary, and also a birthday too. In our room had been left a bottle on ice, and a beautiful gift. Such a wonderful thought and surprise for us both. The location of the hotel is absolutely brilliant, only a few yards from St Marks square, the shops and restaurants. I would highly recommend this hotel, and we would like to thank the management, and all the staff at The Hotel Baglioni for making our stay a magnificent ending to a trip of a life time.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Reviewtravell123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded May 18, 2019

Dear Guest,

We do thank you very much for your kind review and happy to read your appreciation on our Hotel staff and location.

We wish to thank you very much for your kind words right gratification for the whole team that on daily basis work hard and strive for excellence.

Would you plan to be back or in any city of Italy don’t hesitate to contact us for more information and plan your next trip with Baglioni Hotels.

Gianmatteo Zampieri - General Manager

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Reviewed May 7, 2019 via mobile

We stayed 6 nights at this hotel. It’s very old but absolutely charming. So with old buildings ( it’s where St John Knights lived and prayed) you have to expect things to go awry.. Service was great restaurant superb position ideal. We arrived to the door by water taxi (perfect)
Highly recommend

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank Gayle C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded May 11, 2019

Dear Guest,

Wish to thank you very much for your kind words true gratification for all the daily efforts of our team.
Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay.

Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience.

Gianmatteo Zampieri - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2019

The hotel is just next to the st. Marco plaza, so the location is perfect, its nice, quiet, well equipment, beds are comfy we really slept well. Breakfast were wonderfull. Its a nice hotel when you want to enjoy the city and its vibrant atmosphere.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Andrea Š
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded April 22, 2019

Dear Guest,

We are all happy at the Baglioni Hotel Luna to hear of your positive experience. The Marco Polo ball room is indeed an outstanding setting where we do serve breakfast every morning and with the Tiepolo pupils’ frescoed ceiling is a great treat for the beginning of the day. Moreover with more than 80 different products on our Buffet you find the right choice for the morning start.

We all wait you back soon for a new experience.

Gianmatteo Zampieri - General Manager .

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Reviewed April 13, 2019

My husband and I went to Italy last year and decided to go to Venice on July 4th, our Anniversary. The hotel was beautiful and we enjoyed every part of it. We walked around and found restaurants and shops and loved it.

Date of stay: July 2018
2  Thank Genmuff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded April 20, 2019

Dear Guest,

Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice.

We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in charming city for another celebration.

Gianmatteo Zampieri - General Manager

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