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“Perfect location for exploring Venice.” 5 of 5 bubbles
Review of Baglioni Hotel Luna

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Baglioni Hotel Luna
Ranked #43 of 385 Hotels in Venice
Certificate of Excellence
New York, USA
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Perfect location for exploring Venice.”
5 of 5 bubbles Reviewed July 19, 2013

Our family of four stayed for two nights in adjoining rooms. The configuration of the connection was a little weird with a housekeeping closet in the hallway that connected the rooms so housekeeping was in four or five times during the day but they were polite and always knocked first and asked if it was ok to come in. The rooms were huge and very clean. The staff is very, very friendly and everyone always said hello every time we passed in the hall. The breakfast buffet was the typical spread. The hotel is conveniently located right behind st marks square which makes navigating much easier because st marks is well marked throughout the city.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank we_are_off_again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 27, 2013
Dear we_are_off_again,
We are happy to hear of your overall positive experience at the Luna Hotel Baglioni. Families and kids in general are most welcomed and our premises offer different types of connecting rooms so as little attention to our small guests.Thank you for choosing us for your stay and we all hope to see you again on your next stop to Venice. Gianmatteo Zampieri - Hotel Manager .
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1,496 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
East Coast, USA
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

As others have mentioned, the location is perfect: convenient, in the middle of things, but not super crazy the moment you walk out the door. Room was lovely - spacious, well appointed, and comfortable. All of the staff - the front desk, concierge, dining room, housekeeping are exceptionally friendly, helpful, and kind - as topnotch as one would find at any great hotel in Europe. The quality and presentation of the food is also excellent.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ravellodreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 20, 2013
Dear Ravellodream,
Thank you for sharing your positive experience at the Luna Hotel Baglioni in this forum. We all wish you a great summer vacation in Italy and look very much forward to your next visit in our fairytale city of Venice. Gianmatteo Zampieri - Hotel Manager .
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New Yor
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

We had a family of 8 people (3 small children) in 3 separate rooms at this hotel. It is a first rate hotel with really comfortable beds in adequately sized rooms in a great location steps from San Marco Square.

The staff was generally attentive and professional. I was a bit annoyed that breakfast was not included with our rate (which was not cheap at all btw) which I found rather bizarre upon arrival.

This was a lovely place to stay and we would definitely recommend it if it's in your budget.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank s c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 20, 2013
Dera s c,
Families and kids are most welcomed at the Luna Hotel Baglioni. The city itself is very secure since there are no cars and gives to kids and parents a great opportunity of relax while visiting around.
As mentioned other times in this forum about rates: there are many rates and packages, be careful the one you choose. Don’t be annoyed about breakfast charge if you book room only! Gianmatteo Zampieri - Hotel Manager .
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Amesbury
Level Contributor
3 reviews
5 of 5 bubbles Reviewed July 14, 2013

This hotel is amazing, we have just stayed for 3 nights. The location is fantastic, 30 seconds and you are in the square. The room was pure luxury, air conditioning was lovely and quiet. The staff are so helpful, even advising what was the best time to set off for the airport. The breakfast room is wonderful (reminded me if tea at the Ritz). The food was lovely best I have had in a long time. I can not fault this hotel at all.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lcwiggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 20, 2013
Dear lcwiggles,
We are very happy to hear of your satisfactory experience here at the Luna Hotel Baglioni. The location, the premises, the décor, the staff, the food and service is for us a commitment to excellence and happy you appreciate our effort to that. See you on your next trip to Venice for a new experience. Gianmatteo Zampieri - Hotel Manager .
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italia
Level Contributor
182 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed July 10, 2013 via mobile

Just back from a great stay At this hotel loved every minute of it
Great breakfast choice
Helpful staff
Great beds and pillows
All in all i would highly recommend this hotel set in such a fantastic location just by st marks.
Would definately go back very reasonable if you book with jet2 holidays and not direct.

Helpful?
1 Thank maldini3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 13, 2013
Dear maldini3,
Thank you for choosing the Luna Hotel Baglioni for your anniversary and happy to read of your satisfaction. Our location and the settings are undoubtly great to celebrate a wonderful experience. We wait you back again on your next trip to Venice. Gianmatteo Zampieri - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

My husband and I recently spent three nights in this beautiful hotel to celebrate our 30th wedding anniversary.The location is perfect, just steps from piazza San Marco and the grand canal, next door to Harry's Bar and with designer shops adjacent.On checking in we found our deluxe room had been upgraded to a canal view room, featuring a stylish balcony overlooking the hotel's entrance canal and the lagoon beyond.The room itself was amazing, with a canopied bed, Murano glass fittings, and a well equipped bathroom that included a shower and separate bath and twin sinks. There was a plentiful supply of complementary toiletries. We were surprised and delighted to receive a complementary bottle of pros secco on our first evening. Breakfast each morning in the incredible first floor salon with its fresco clad ceiling and walls was a unique experience. The food was served buffet-style, with an excellent selection of hot and cold choices. We particularly enjoyed the hotel's own smoked salmon (accompanied by a glass of pros secco) and the chef's mini fruit pastries. The staff were at all times courteous and helpful, and the room was discreetly serviced several times a day. There was an evening 'turn down' facility, when nightwear was laid out and chocolates and bottles of water left out. This is a truly elegant and stylish hotel within a magical city. Thank you, Luna Hotel Baglioni, for a fabulous and memorable stay, and for 'going the extra mile' to make our pearl anniversary very special.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hetty1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 13, 2013
Dear Hetty1960,
The Luna Hotel Baglioni has the right location to make even a short visit an extraordinary experience and we do thank you for being with us while celebrating your wedding anniversary. All the staff and myself wish you a wonderful summer and look very much forward to welcoming you again in Venice. Gianmatteo Zampieri - Hotel Manager .
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Wigan, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

We booked the hotel fbetween the 5th - 8th July, 2013.as a 20th wedding anniversary trip and we were really pleased we did.
The hotel made our stay in Venice perfect.
From the moment the water taxi dropped us directly to the front door we were greeted with smiling friendly staff who could not do enough.
The porter , the concierge and the staff were wonderful and genuinely friendly.

We were accompanied to our room by the check in lady ( Laura) who explained the room and settled us in and wished us an enjoyable stay. I was really pleased to see that there was no expectation of a tip! Unusual these days.

The first evening in our sumptuous Venetian room we received a knock at the door and found a member of staff with a complimentary bottle of wine for us and a note from the hotel manager and staff wishing us congratulations and a pleasant stay. This was really appreciated as it was completely unexpected.
We had booked to dine at the hotel restaurant the first evening and the only drawback was that we were the only couple in there! We were apprehensive but have to say the staff were brilliant and made us feel comfortable. The food and drink was fantastic and as the waiter said "the restaurant is here specially for you" it made it special. It could have been weird but is was the contrary because of the staff.
The reason the restaurant was empty was due to the fact it was a very warm evening and most people were eating outside in restaurants with an outside seating area. We would recommend that the hotel improve by offering outside seating which due to the close proximity of the hotel to St Marks Square would undoubtedly do very well for business. That is the only area we can recommend improvement to assist the hotel.

The breakfasts were excellent and the ornate ballroom with wall and ceiling murals is to die for.

All this on top of a first rate location directly adjoining St Marks Square 30yds away and direct boat and gondola access outside the hotel door and Harrys bar for a Bellini adjoining

We can only give the hotel 10/10 on all fronts. Thank you to all the staff for making our first time in Venice so enjoyable.

We will come again and the Luna Hotel Baglioni will be first on our list!!

We will visiting Rome for our 25th anniversary and hope there is a Baglioni hotel there!

Mr and Mrs Barlow - England

Room Tip: Some rooms have limited views as you would expect in Venice. I would request a higher floor and idea...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peter b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review, July 13, 2013
Dear Mr. and Mrs. Barlow,
We wish to thank you for having chosen us for your stay in Venice to celebrate your anniversary. We are delighted to read of your positive experience in particular about the staff. They will be certainly encouraged from your compliment to persevere with continuous training toward excellence. We have been honored hosting you and we all look forward to welcoming you again on your next trip to Venice. Gianmatteo Zampieri - Hotel Manager .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baglioni Hotel Luna

Property: Baglioni Hotel Luna
Address: San Marco, 1243, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Venice
#22 Family Hotel in Venice
#32 Luxury Hotel in Venice
#38 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baglioni Hotel Luna 5*
Number of rooms: 91
Official Description (provided by the hotel):
Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more   less 
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Also Known As:
Luna Hotel Venice
Luna Hotel Baglioni

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