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Starhotels Splendid Venice
Ranked #67 of 385 Hotels in Venice
Certificate of Excellence
Reviewed June 21, 2014 via mobile

Just returned from a four night stay. First the good. Fabulous location. Short walk to St. Marks and the Rialto, which means you can find your way back relatively easily which is very important in a city that is known for lost people. The hotel has a modern clean sleek feel to it. Staff was great. Easy to get to by private water taxi.
Not great was the internet which was constantly a problem, password had to be changed frequently to maintain access. Breakfast was overcrowded and nothing special. We had a problem with the AC which was addressed multiple times by management but never resolved. Overall none of the negatives were a deal breaker. Overall I can recommend this hotel. Concierge was available and very helpful. Canal view room was as advertised.

Stayed: June 2014, traveled as a couple
3  Thank mw595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear mw595,
thnak you very much for taking the time to leave your comment abour your recent stay and for choosing our hotel.
Your comment are very important to us and I will investigate with the direct supervisors to better understand the situation.
Again thank you very much and I wish you a nice day,
Salvatore Pisani
General Manger

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718 - 724 of 2,745 reviews

Reviewed June 21, 2014

This would by far be my favorite hotel in my Italy vacation! Very courteous staff, upgraded our room to a junior suite. The staff is very helpful with recommendations, the room is like an apartment....definitely recommend getting a suite!! Extremely clean, perfect location for site seeing, within a 5 min walk to St Mark's Square and to Rialto Bridge. You can shop and then go back to your hotel to drop off bags. This is the perfect hotel and the price is great!!! Very happy with choice!!

Room Tip: do a suite! its like an apartment!
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  • Stayed: June 2014, traveled as a couple
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1  Thank Naomi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear Naomi G
thank you very much for your nice comment and for staying with us. It's really a rgeat pleasure to read your nice comment.. you made my day..
We would love to see you back soon "home " and whishing you a lovely day..
Best regards,
Salvatore Pisani
General Manager

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Reviewed June 18, 2014

Just spent our Wedding Anniversary here. Staff are lovely and on arrival upgraded us to the most beautiful canal room.
Gorgeous luxury hotel, lounge areas, wonderful breakfast. St Marks Square and Rialto bridge a few mins walk away. Has its own water taxi stop right outside the front door for journeys to and from the airport. Free wifi.

  • Stayed: June 2014, traveled as a couple
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Thank hbrWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear hbrWoking,
thank you so MUCH for your nice message and for sharing it with all our followers..
Again congratulations and we look forward to welcome you on your second anniversay..
Best regards,
Salvatore Pisani
General Manager

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Reviewed June 16, 2014

For our recent stay in Venice, our accommodation was arranged by our travel agent. Even though we did google the hotel many times before our arrival we were still apprehensive as one can only see so much over the internet. Let me tell you we weren’t disappointed. Right from the start the staff at the Star Hotel Splendid was ever so friendly and helpful. When I asked if we had a nice room, they said that we had already been complimentary upgraded to a deluxe room. WOW - what a great location it was. We were situated right above the canal and the view was to die for. The layout of the room was simple but elegant with all the appliances one could wish for in a hotel room…even the coffee and tea that seems to be disappearing from hotel rooms these days, was supplied. Many times during our stay, we sat in the lounge which was at canal level and just watched the gondolas and other boats sail by the window. In the evening we would venture up to the top floor where an open air bar was situated. This location provided an excellent view of the surrounding buildings which included the tower at St Mark’s Square, which was only a 5 minute walk away. Trust me; you would go a long way to find a better hotel and location in Venice.

Room Tip: Try for a canal view
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  • Stayed: June 2014, traveled as a couple
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3  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 19, 2014

Dear Bob M,

thank you very much for taking the time to leave your comment about your recent stay at The Splendid Venice. It's a great pelasure to read your comment and we sincerely hope to welcome you back soon at the Splendid Venice.

Best regards
Salvatore Pisani
General Manager

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Reviewed June 15, 2014

I would agree with other people whom have reviewed this hotel, in that the location is absolutely brilliant. It is right in the middle of Rialto bridge in one direction and in the other, you will find San Marco and the piazza. It is really handy to be right there in the middle, and since we were only in Venice for 3 nights it seemed ideal to the right there in the buzz of the city. The hotel has a landing spot for the water taxis. If there is one thing I would recommend from visiting Venice is 100 % book a water taxi to take you straight from the airport to your hotel front. It is amazing, expensive (about 120 euros) but so worth it. Other notes about the hotel, it has a boutique, chic feel to it, lovely roof top bar, with a great view across the roof tops if Venice. The rooms are well decorated, clean and modern. We had a room with 2 windows opening facing a little canal which I think we were lucky to get, it was perfect, listening to the gondoliers going past and the unique sounds of the city in general, was great. Breakfast was limited with choice, but was definitely substantial. The courtyard in which it was served was nice, although I might agree with other reviews in that it seemed there wasn't enough space for all guests at the hotel and at times people had to wait for a table. Overall I would recommend this hotel. Be sure to book the water taxi!

Stayed: June 2014, traveled as a couple
1  Thank mel123Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear mel123Uk,
thank you very much for choosing our hotel fotìr your stay in Venice and for taking the time to leave your comment..
It's great to read your enjoyed our beatiful roof top terrace Altana, we would love to see you back soon the Splendid Venice..
Whishing you a lovely day..
Best regards,
Salvatore Pisani
General Manager

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Reviewed June 12, 2014

This hotel is in a great location in the heart of the city and within walking distance to Rialto Bridge and St Mark's Basilica and Square. The breakfast was okay but I thought the restaurant which was like an atrium was a little small for the number of guests staying at the hotel. It just seemed like there weren't enough tables and staff to handle the number of guests at breakfast and there was a line waiting to be seated at 7:30am. Fortunately, we are early risers at didn't have any trouble getting a table at 7 in the morning. The service was good but it seemed like they were understaffed for the number of hotel guests eating breakfast. The Hotel rooms are updated with new towels and nice amenities. There are 2 elevators but are very small. Our room included free wifi and it worked fine. The hotel front desk staff was helpful with suggestions and information.

  • Stayed: May 2014, traveled with family
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Thank TravelerfromMtKisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear TravelerfromMtKisco,
thank you very much for your comment and for choosing our hotel for your stay..
Your commsnt is very important for us and I will discuss with the relevant head of dept. to better understand the situation..
Again thank you and I hope to see you back soon at the Slendid Venice.
Best regards,
Salvatore Pisani
General Manager

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Reviewed June 11, 2014

We stayed here for a weekend and from beginning to end it was excellent. The hotel is beautiful and very friendly. It can get a little crowded in the lobby in mornings and evenings due to the external restrictions but this is a small price to pay for this hotel in this locaiton. You can be at the main sites in minutes.
We were a little disappointed with the Guest Relations desk and the lady there although friendly did not seem very clued into what tours etc were available and how to go about booking or getting to meeting points etc.
The room was excellent although the "delux canal view" description might be slightly misleading (we could see the canal but that was about it!) dont get me wrong though we were very happ and sleep quality was second to none.
The Breakfast was okay but a little crowded and choice could have been slightly better. The resturant food was good and staff were helpful although a little on the expensive side (buy hey this is Venice!). It appears to be used by locals which is always a good sign and the piano music tops it off.
The bar was good although the roof bar is very expensive so be prepared. (€32 for 2 drinks). It even got too windy while we were there and we had to take our drinks back to the regular bar where we could have saved €15 if we went there at the start (but again Hey its Venice!!)
Check in and out handled expertly and housekeeping and concerige were excellent also.
All in all I would recomend this hotel.

  • Stayed: June 2014, traveled as a couple
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Thank GerardKOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this reviewResponded June 22, 2014

Dear GerardKOY,
first of all thank you very much for taking the time to leave you comment about your recent stay and for staying with us.. I will make sure that an your next stay you will be "wowed" not anly from the location bat also from Venice and from our beautiful roof top Altana Solana..
Best regards,
Salvatore Pisani
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Starhotels Splendid Venice

Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#45 Luxury Hotel in Venice
#46 Romantic Hotel in Venice
#47 Family Hotel in Venice
Price Range: $161 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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