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Starhotels Splendid Venice
Ranked #67 of 386 Hotels in Venice
Certificate of Excellence
New York City, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Who are they helping ?”
3 of 5 bubbles Reviewed April 16, 2013

While I think this hotels location is terrific...Their obnoxious attitude will have me looking for something better if i were you.
Firstly they do not even try to prepare your room earlier..if your tired and would like to rest.
By that I mean "Not even try" !!!

They will let you use their free WIFI in the lobby for 30 minutes only.
Or you must pay six Euros per day for use in your room.

They recommended a water taxi that they call to Burano at 130 Euro fee.
However you can return or negotiate a fee of 100 Euro easily !

They also recommended the worst restaurant in Venice "Trattoria all a Scala"
A restaurant that they are clearly pushing .
Take my word for it ....

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, April 19, 2013
Dear Micheal D,
thank you very mcuh for choosing our hotel for yoru recent stay in Venice and for taking the time to leave your comment. Any sugegstions or opinions related to our service and standards are highly taken into consideration , if in any way this can be improved be weel assured that our will is to achieve this goal.. Anyway I would like to better understand the situation - please feel free to contact me (s.pisani@starhotels.it ). Please accept our opologies and I sincerely hope to have a second opportunity to show you our high standards of service and hotel quality.
Best regards,
Salvatore Pisani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,533 reviews from our community

Traveler rating
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    856
    165
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459
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102
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
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English first
Cheshire, England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 16, 2013

We stayed here in February for my birthday. The hotel is in a fabulous location, equidistant from The Rialto Bridge and St Marks Square. It is a little hard to find at first (as most things are in Venice!) but once you get your bearings there's no problem. The rooms are fairly small, but beautifully decortated. I would definatley recommend this hotel and indeed Venice...it is one of my favourite places in the World!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rubytuesday_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, April 19, 2013
Dear Rubytuesday_12,
thank you very much for taking the time leave your precious comment also after so long time..
Thank you aslo for reccomend our hotel and we sincerly hope to welcome you back soon in our beatiful city and at the Splendid Venice.
Best regards,
Salvatore Pisani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed April 13, 2013

This hotel underwent a partial renovation of its rooms. We booked a last minute room here and were grateful to find a room when Venice was booked. The hotel is centrally located with a small good restaurant downstairs. Our room was very large and technically had three broken up rooms -(if you count the hallway entrance where they placed a bed we did not use). The hotel may claim that the older decor rooms are more "Venetian' with jewel tones etc but it is just an older style room passed off as one with 'traditional character' imo. While spacious, the room felt unrenovated, thick paint, old carpeting, ugly brown tile, so we are giving this a (generous) 3 star review but it is probably more of a 2.5 star rating-- not poor, yet not average either. To get to our room we walked through the renovated part of the hotel's hallway and then kept going to the back of the hotel at which point the hallway lighting and carpeting abruptly change to the old style decor. The refurbished rooms seem quite nice in contrast. Given a choice and advance notice we would not stay here unless we were certain to have a renovated room.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, April 15, 2013
Dear karis L,
thank you very much for taking the time to leave your comment about your recent stay and for choosing our hotels as place to stay..
We are soory to read your comment, please apologize if you did not like the rooms assigned. We have 165 rooms and on your next stay we will be very happy to show you a large range of rooms - for sure we will find the perfect one for and unforgettable stay..
Thank you again a we sincerely hope to have another opportunity to welcome you back at the Splendid Venice
Best regards,
Salvatre Pisani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 13, 2013

Fantastic.... Beautiful .... Luxury hotel.
Felt like a princess the bedroom was out of this world (typical Italians).We only had breakfast which was good,Staff friendly and helpful. It was a very expensive long weekend ,but worth every penny.We arrived by the water bus which took about an hour or more from the airport,we did go on the gondola( expensive for two people) but you're in Venice.
We also splashed out on the water taxi back to the airport,(move over James Bond) was a great experience would definitely go back!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karinab187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, April 15, 2013
Dear Karinab180769,
thank you very mcuh for taking the time to leave your precious feedback about your recent stay..
You made my day.. Thank you very much!!
We hope to welcome you back soon at The Splendid Venice and wishing you a lovely day..
Best regards,
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed April 12, 2013

bad staff and directions , the room was average and breakfest is a joke people who said it was amazing have never been in a hotel before once again call ahead the directions are bad and dont take a water taxi way way way overpriced take the metro unless your a billionaire or a snob its 2 stops also go to murano island and burano island there nice

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, April 15, 2013
Dear Liz C,
thank you very much for taking the time to leave your comment about your recent stay.
Any sugestions por opinions related to our service is higjly taken into consideration and if in any way this can be improved be well assured that our will is to achieve this goal..
I hope to have a second opportunity to welcome you at the Splendid Vencie and remain,
best regards,
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level Contributor
260 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

had an excellent stay here over the Easter weekend - surprised by the size of the rooms which were large and very comfortable. I thought the breakfast was good despite words to the contrary on TA stating peoples only real gripe.
the location is simply brilliant in the middle of rialto and St Marks - walked past it twice trying to find initially but entrance is opposite timberland shop .
complimentary umbrellas came in very handy :)
for the money I highly recommend as I could not fault in any area .

Room Tip: we were on the 3rd floor and whilst we didn't overlook a canal it was very peaceful with window...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank martinfjlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
92 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

This hotel has it all, well almost. All the staff are friendly & attentive. We took a room on the 5th floor over the canal @the side of hotel. Super quite. Perfect location to most attractions. Comfy bed, good bathroom, strong shower. Room cleaned well daily & nightly chocolate on bed each nite a bonus. Breakfast the full spread. We ate at the restaurant for a lunch & dinner over 5 nights & never disappointed. Loads of tasty extras which we loved. The only disappointment was the inefficient wifi, only available in lobby for 30minutes a day. If they could get this throughout hotel, perfecto.
A free trip via a lovely wooden taxi to Morano Glass island a treat but don't leave factory grounds, or you will be made to catch public ferry back.
Overall, experience with this hotel - fantastico..

Room Tip: Go for room 3rd floor and up for peace n quite.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SkipK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels Splendid Venice

Property: Starhotels Splendid Venice
Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#45 Luxury Hotel in Venice
#46 Romantic Hotel in Venice
#47 Family Hotel in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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