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“Great hotel great location”

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Starhotels Splendid Venice
Ranked #67 of 384 Hotels in Venice
Certificate of Excellence
Reviewed July 29, 2012

Just arrived back from a fantastic 3 day break at the Starhotel Splendid in Venice. The hotel itself is modern and has a boutique feel to it. Our room was nice, not massive but we're only in it to sleep and it we didn't feel it was too cramped. It was tastefully decorated and the bathroom was a decent size.

Hotel Bar area is really nice, lovely big sofa's with plenty of cushions. Drinks were a little on the steep side but so is everything in Venice.

Location is great- only a couple of minutes walk from the main square and 5 minutes or so from the rialto bridge. We did struggle to find it at first but essentially its just a straight line from St Marks Sq. You go up the main alleyway, when you get to the Ferrai shop turn right. You'll see a small square with a church.Go left here and the hotel is on the left just before you get to the bridge with the Timberland shop facing you.

As a few people have already mentioned breakfast is quite basic but we didn't mind as the hotel was perfect in every other way.

We would definitely recommend this hotel.

  • Stayed: July 2012, traveled as a couple
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Thank beckybennett101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this reviewResponded July 30, 2012

Dear Beckbennet101,
first of all thank you very much for taking the time to post your review about your recent stay at the Starhotels Splendid Venice. I am so happy to read your comment.. I will share your opionion with all my associates and I sincerely hoep to have the opportunity to welcome you back in Vencie and at The Splendid Venice. Please let me take also this opportunity to thank you for making it well know to all trip advisor community..
Best regards,
Salvatore Pisani
General Manager

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1,105 - 1,111 of 2,700 reviews

Reviewed July 28, 2012

We stayed in a triple bed room on the top floor and the room was massive- there was so much open space, the toilet even had a tv in! Very clean and nicely decorated, breakfast is nice. The location is also very handy as you are sort of in between the Rialto and st marks square.overall we are very satisfied!

  • Stayed: July 2012
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1  Thank mfun88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore at Starhotels Splendid Venice, responded to this reviewResponded July 30, 2012

Dear Mwsfung,
just two words to say thank you for taking the time to post your comment and for choosing our hotel for your stay in Venice. It makes me very happy to read your briliant comment this is a good reason to come back.
Again thank you and best regards,
Salvatore Pisani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2012

We stayed here as a couple for 2 nights and feel that we need to say how pleased we were to stay at this hotel. We spent a lot of time looking for the right hotel in Venice that was modern and we found just that. The staff are all very friendly, especially the restaurant staff who work very hard. The room we had was very small, although it was impressive. The marble bathrooms and large comfy bed. Breakfast was very good. There was a selection of meats and cheeses, breads, pastries, fruit, cereal etc. They bring you your choice of tea and coffees. If you want a full English then might I suggest you visit Blackpool. I would recommend this hotel to anyone who wants to be in a great location but an excellent standard.

Stayed: July 2012, traveled as a couple
1  Thank Gb2706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore at Starhotels Splendid Venice, responded to this reviewResponded July 26, 2012

Dear Gb2706,
fist of all thank you very mcuh for taking the post your reeview and for choosing our Hotel for your stay in Vnice. It's really nice to read your comment... Thank you so much!!
We sincrely hope to welcome you back at the Starhotels Splendid Venice and remain,
Best regards,
Salvatore Psiani
Geenral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

1. Although it states, mercerie street is directly under the clock tower, you still look around all the streets for the name, as it is not visiable, so of course we got lost,there are no signs to say, the hotel is in this direction.
2. We arrived round about 11am, to be told our room will not be ready until 2-2.30pm, we had been travelling since 3am, it was tiring and very stressful.
3. Did we get a shock when we saw the room. it was so small, with a tiny little window, overlooking a brick wall, no view or balcony.
4. Breakfast, scrambled egg, bacon and pastries, not much else.
If they added, Olives, tomato, cucumber, a selection of eggs, sausages and toast would be good.
5.Wine, small glass 9 euros.
6. We did email them and ask for a lovely room as it was our anniversary, only to be told, they already upgraded us from the standard room, which must be similar.
Don't waste your money, you will get a much nicer hotel.

Room Tip: Do ask before you go here, as the internet photos are very deceiving.
  • Stayed: July 2012, traveled as a couple
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1  Thank sweet4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore at Starhotels Splendid Venice, responded to this reviewResponded July 26, 2012

Dear Sweet4,
thank you very much for ttaking the time to leave your comment about your recent stay at the Starhotels Spelndid Venice. Any sugegstions or opinons are highly taken in consideration and if in any way we can improve our service and standards, be well assured that our will is to achieve this goal.
Please contact me at your early convinience - s.pisani@starhotels.it - I woudl be happy to verify with you all details involved.
Best regards,
Salvatore Pisani
General Manager

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Reviewed July 23, 2012

Best location in the heart of Venice - short walk to San Marco Square - excellent breakfast in wonderful setting - take a water taxi to the front door - staff wonderfully helpful - one of the best in Venice and I have stayed in the Danielli before. Would recommend to anyone - big tour groups also stay here.

  • Stayed: July 2012, traveled with family
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Thank Satravellar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

My husband and I spent four nights at this hotel and our experience was a mixed one. The best thing about this hotel is its location. Five minutes walk to San Marco Square and less than 10 minutes walk to Rialto Bridge. You step out of the hotel and you are in the middle of all the activity literally. We walked everywhere and took the waterbus just once. The hotel is quite nicely decorated - modern enough with a bit of classic style. The room was quite small but enough space - slippers or bathrobe are not provided. After a day of walking around the alleyways and crossing bridges, putting a pair of slippers on would have felt nice on the feet. The common areas as nicely decorated and you get a view onto a canal. The breakfast was a bit of a joke - the staff working in the breakfast room were not very welcoming and were just rushing around. They did not use the full dining space available for breakfast and that meant that we had to wait to get a table. The selection is quite poor if you are vegetarian and the bacon and egg is put almost together and people use the same spoon to dish out both as only one spoon is provided. I used my own spoon to dish my egg out. Someone told us that you can ask the waiter to bring 'fresh egg' from the kitchen if we are vegetarian as they had done that. When we asked, we were refused initially and I had to insist to be able to get it. The atmosphere at breakfast was such a rushed one that we had breakfast in 15 minutes most days - felt very un-holiday-style. And at 10:30am SHARP, the breakfast is removed. There are tea making facilities in the room, but we were never provided with milk. The first day, we called reception to get some milk and waited upto half an hour to get it (had to call again). The hotel offers a one-way complimentary trip to Murano by water-taxi to a glass blowing factory. We went and were a bit worried about hard-selling but the chap was not pushy. Relief!! We thought we had to get the waterbus back, but the factory provides complimentary trip back. We were dropped a bit far from San Marco but it was a nice walk back as we discovered new lanes and little shops. All in all, Starhotels Splendid is splendid when it comes to location only!! For what you pay, as it is not cheap, I expected a more courteous service from the staff. Still I would recommend it as it is so conveniently located.

Room Tip: We did not have a room with a view. But if you have to pay more to get a room with a view onto a can...
  • Stayed: July 2012, traveled as a couple
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1  Thank YayShub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

had a romantiv time in the city of love and the splendid in Venice was top notch with a scuba diving anf water ski lessons thrown in for nothing food was nive but a little to much fish on the menu but never mind there was still plenty to choose from rooms a bit small but clean and no noice service was great and friendly could noy fault it and we are coming again next year what more can i say.

  • Stayed: May 2012, traveled as a couple
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1  Thank Shane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
splendidvenice2011, Direttore at Starhotels Splendid Venice, responded to this reviewResponded July 30, 2012

Dera ShaneG,
Thank you so much for your nice comment an for choosing our beautiful hotel for your break in Venice. Hope to see you soon back in Venice and at The Starhotels Splenid Venice.
Best regards,
Salvatore Pisani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Starhotels Splendid Venice

Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#46 Romantic Hotel in Venice
#46 Luxury Hotel in Venice
#47 Family Hotel in Venice
Price Range: $173 - $1,287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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