My wife and I booked this hotel for 2 nights in mid-May using Starwood points. These were the last two remaining award nights during that time period so we felt fortunate that we were able to get these nights. We had read conflicting reviews for the hotel on TA, but, let me tell you, we were nothing but highly satisfied. Even though the hotel is part of a large chain, the hotel itself feels more like a boutique hotel...location is great (right adjacent to St. Mark's Square, but tucked away), service is friendly, from check-in to check-out, management is highly responsive, food is great, and room very comfortable.
When we checked in and went to our room, some locksmiths were there changing over the locks on the door. So, we were slightly inconvenienced by having to wait a few minutes to get settled into the room. When we mentioned this in passing to Attilio Dalla Mura, the front desk manager, he was highly apologetic and asked how he could make it right for us. He quite happily treated us to breakfasts for the 2 days of our stay! More than was even warranted.
So, all-in-all, we would strongly recommend this hotel...for the location and the accommodations, but most importantly for the way were treated by Attilio and his staff.
- Official Description (provided by the hotel):
- Superbly positioned on the Grand Canal with sweeping views of the city's most iconic landmarks, The Westin Europa and Regina places guests right in the heart of the city's artistic and theatre districts, in a discreet setting just off the fashionable Calle XXII Marzo and steps from Piazza San Marco. Our unmatched selection of rooftop terrace suites, Grand Canal rooms, restyled accommodations, and Grand Canal-side venues with nutrition-rich proposals are settings of relaxed indulgence where guests can be at their best. ... more less
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- Also Known As:
- The Westin Hotel Europa And Regina, Venice
- Westin Venice
- Westin Hotel Europa Regina Venice
- Venice Westin