Unfortunately, the surprise is that the hotel has NO ELEVATOR !!!
When we arrived, we discovered that our room was not only on the third floor, but the number of stairs from the second to third floors were twice as many as those from the first to second floor. We were finally given a room on the second floor.
We climbed enough stairs sightseeing Venice and thte last thing we wanted when we got to the hotel were MORE STAIRS !!
The staff was very friendly and helpful. No problems there.
We believe that it is very underhanded for a 4 star hotel not to warn potential clients of this issue.More
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