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761
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All reviews san stae grand canal breakfast room rialto bridge water taxi no lift fish market third floor murano chandeliers steep stairs minute walk watching the boats small terrace beautiful hotel watch the world canal view pastries
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Reviewed April 19, 2019 via mobile

On the Grand Hotel.Very Venetian type ‘ old palatial residence’.
5 to 10 minutes walk from the Rialto bridge.Provides a good hot and cold breakfast.A maze of narrow streets and passages around the area with a good choice of restaurants.More than adequate rooms.Nice balcony on the Grand Canal which can be used for water taxis if your budget runs to using them.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank 262chris2601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giovanni s, Direttore at Residenza D'Epoca San Cassiano, responded to this reviewResponded April 20, 2019

Thank you very much for your kind review. We hope to see you again in our hotel!

Sincerely,
Sean

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Reviewed April 19, 2019 via mobile

This is a typical Venetian hotel on the island of Venice with lots of traditional features . It’s only a few minutes from the Rialto market and the famous bridge. The rooms are comfortable with modern bathrooms but the rooms retain their original style . The staff are pleasant and attentive and it has a lovely bar and outside spaces to sit and enjoy a spritz or cappuccino !The only drawback is the breakfast area is really busy at peak times 7.30 - 9.00 . But why not have a later breakfast and eat it on the terrace above the canal.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank lindsayc1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giovanni s, Direttore at Residenza D'Epoca San Cassiano, responded to this reviewResponded April 20, 2019

Thank you very much for your kind review! We hope to see you again in our hotel!

Sincerely,
Sean from Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2019 via mobile

Arrived at hotel by shared private taxi, booked before we left home. Excellent . We arrived in style at the jetty outside the hotel.
We were greeted warmly and shown to our room , 3rd floor , steps very steep , you could hear everyone puffing !
The room is adequate, nice comfy bed, clean room and bathroom. We had a small balcony with a glimpse of the grand canal .
Hotel is situated a few minutes from the Rialto bridge, just beautiful. Lots of restaurants nearby. Small tip.. maybe avoid Chinese quarter restaurants food was dreadful, look for the Italian local outlets . Sounds obvious but Chinese quarter is nearby to hotel .

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank linzi807979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giovanni s, Direttore at Residenza D'Epoca San Cassiano, responded to this reviewResponded April 20, 2019

Thank you so much for your kind review!

Sincerely,
Sean from reception

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Reviewed April 10, 2019

Lovely friendly Hotel the staff were very helpful. We got a water bus from the airport to St Stae stop unfortunately it was pouring with rain we got lost and Instead of a five minute walk it took 45mins to find as its really tucked away. The room was lovely and clean. Breakfast was great with a wide choice of continental food. We we’re given some great advice from the front desk including restaurants and a map! We weren’t aware of the city tax which was an extra 43 Euros cash on our bill for 3 nights. All Hotels charge this as an extra. We Would definitely stay again only issue when leaving to return to the airport from the St Stae stop the water bus stopped but was full so we had to make last minute arrangements. Thankfully we had spare time so don’t leave it last minute we had to get a water bus to the bus station to return to the airport that way.. great experience

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank brazier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giovanni s, Direttore at Residenza D'Epoca San Cassiano, responded to this reviewResponded April 11, 2019

Thank you very much for your review!
We hope to see you again in the future!

Reception
Giacomo

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Reviewed April 5, 2019

Excellent hotel, not to big!
Very friendly, accommodating and helpful staff, right on the Grand Canal. If you get a water taxi from the airport (highly recommended) they drop you right at the front door (jetty!)
The breakfast is amazing, there is nothing they don’t have!
Highly recommended, 5*

Room tip: We were able to get a very good deal in advance, prices went up nearer the time.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank CatherineA007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giovanni s, Direttore at Residenza D'Epoca San Cassiano, responded to this reviewResponded April 8, 2019

Thank you very much for your excellent review! We hope to see you again in the future!

Reception
Giacomo

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