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All reviewsgrand canalcasa novasuperior suitebreakfast terracewater taxifive star hotelwalk in closetdesigner shopsgondola stationconcierge staffperfect locationbeautiful hotelharry's barthe main hotelmarble bathroomold worldsan marco square
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Reviewed December 5, 2012

We spent a weekend in Venice before our cruise. We found this hotel by chance on Hotelscombined at a great rate. The rate was for the Casa Nova which belongs to the Bauer and is next door. You register in the Bauer and use all of the Bauer facilities so it was an opportunity to enjoy a 5* hotel. You can find the Casa Nova on Tripadvisor under Bauer Casa Nova. Don't confuse this hotel with the Casa Nova which is a 3* hotel close by.
The hotel is a five minute stroll to St. Marks square and next to all of the more expensive shops and restaurants. The water ferry is also a five minute walk (Ferry Number 1 is best) and the hotel is on the canal so a private water taxi can take you to the door. The water ferry is slow but much less expensive.
The bedroom was very spacious and the bathroom had a bath and a very large separate shower. The rooms are a little dark but the size and location far outweighed this negative. Breakfast was taken in the Bauer. We were in Venice the weekend of the major flooding and the water was at mid thigh level outside the hotel. Temporary walkways were in place so it was possible to walk round without waterproof boots, though not all areas were accessible until mid afternoon. Perhaps because of this, breakfast on the Sunday was manic with guests and staff dashing everywhere. Breakfast itself was excellent , with hot and cold options available. Everything returned to normal on the Monday as the water had gone and breakfast was a much more sedate affair.
Transfer to the cruise ship is easiest if you take a private water taxi but it is about €80. However, nothing in Venice is cheap.
I would most definitely stay here again, for the location, size of room, quality of the Bauer hotel and general service.

  • Stayed: November 2012, traveled as a couple
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5  Thank Valerie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Manager at Bauer Palazzo, responded to this reviewResponded December 16, 2012

Dear Guest,
We are very thankful for the time you have dedicated to reviewing our property.
It is delightful to note so many positive comments and that your overall experience was most pleasant.
We attentively look after every detail in order to offer our guest a unique experience, which gives them a chance to experience Venice as a local resident rather than a visitor. To fit the shoes (or the boots, so to speak!) of a Venetian.
Thus we are pleased to read that you noticed our special effort.
Our many summer-time guests have motivated us to create a very spectacular outdoor terrace, where breakfast, lunch, snacks or drinks can be enjoyed while watching the gondolas glide by. The winter offers a different, yet not less fascinating experience. Acqua Alta (flooding) is sometimes part of it. And although challenging at times, it may also be a very fun and unusual event to experience firsthand!
We look forward to your continued patronage and to the pleasure of welcoming you again at THE BAUERs!
Giovanni Cellerino
Resident Manager Bauer Hotel

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Reviewed November 24, 2012

Grandiose, elegant, a real five star Hotel in Venice. The rooms are extremely comfortable and the bathrooms a real surprise with all the shining marble and glistening taps. The breakfast is served in the main restaurant overlooking the grand canal. The reception staff, Massimo checked us in, is very courteous and they will go out of their way to accommodate any request. This Hotel will meet all your expectations, do bear in mind that the prices are also five star.

  • Stayed: November 2012
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2  Thank Adriano A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Manager at Bauer Palazzo, responded to this reviewResponded November 26, 2012

Thank you for your kind remarks.
At THE BAUERs we strive daily to meet and surpass our guests expectations. Your appreciation is therefore greately appreciated.
We look forward to serving you again in the future.
Giovanni Cellerino
BAUER HOTEL Resident Manager

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Reviewed November 20, 2012

We stayed at this hotel in December, it was a lovely stay.

On checking in we were given a room that was next to the lift shaft, this w loud and quite small so I complained and the following hour we were upgraded to a beautiful suite, with 1 bedroom, living area and two bathrooms.

The hotel was in a fabulous location, however this was my 6th trip to Venice following living there in there in 06' and I found it quite busy and do prefer to stayin the more secluded areas.

This was a lovely trip and the hotel was more than accommodating, I would happily stay again!

Room Tip: Ask to move if you are close to the lifts!
  • Stayed: December 2011, traveled as a couple
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2  Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Manager at Bauer Palazzo, responded to this reviewResponded November 22, 2012

We would like to thank you for taking the time to review our hotel and pleased to note your satisfaction with your accommodation and the service.
We thank you for your visit and look forward to your continued patronage of BAUERs hotels.

Giovanni Cellerino
BAUER HOTEL Resident Manager

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Reviewed November 19, 2012 via mobile

We were a group of 4 adults who had originally booked to stay at the Bauer Palladio, however a week before our due date the hotel was closed and we were moved to Bauer Hotel.
After my direct contact we did receive an apology and promised a room upgrade & as it was 3/4 of our birthdays the hotel also promised some kind of acknowledgment, but we received nothing! I think after a hotel changing your plans at such short notice they really should provide gestures of goodwill.
Although the hotel is in a perfect location and is visually stunning, I did feel a little uncomfortable with the service they gave. The staff are not warm and welcoming at all!
So if you barely use a hotel whilst visiting Venice I would recommend here due to location and comfort but if you require a personal touch and would like to feel welcome they maybe not this one.

  • Stayed: November 2012
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1  Thank mandybkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Responsabile reception at Bauer Palazzo, responded to this reviewResponded November 26, 2015

Dear Guest,

Thank you very much for taking the time to write this amazing review on The Bauer Hotel.

We are delighted to hear you thoroughly enjoyed every aspect of the hotel and that our staff have exceeded your expectations in every area of the hotel, and that we truly made you feel right at home.

We can't wait to welcome you back in the not too distant future.

Best regards,
The Management

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Reviewed November 17, 2012

My wife and I stayed at The Bauer in Venice for three nights during carnival season. A beautiful art deco lobby with a very courteous front desk staff. We had a classically furnished room with a king bed and a window overlooking the canals and the nearby historic palazzos. A large bathroom with wonderful botanical amenities, produced by the hotel's owners. A short walk from Piazza San Marco. Breakfast is served in a beautiful dining room overlooking the canal and the gondolas. A wonderful array of prosciutto, cheeses, fresh fruit,pastries,and of course champagne! This hotel was perfect, I can recommend it to anyone looking to have an unforgettable experience in Venice.

Stayed: February 2012
3  Thank ArnaldoRuiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, General Manager at Bauer Palazzo, responded to this reviewResponded November 19, 2012

We would like to thank you for taking the time to review our hotel and pleased to note your satisfaction with your accommodation and the service.
We thank you for your visit and look forward to your continued patronage of BAUERs hotels.

THE BAUERs Management

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