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“Teh Beginning of a Great Trip”
Review of Bauer Palazzo

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Bauer Palazzo
Ranked #78 of 385 Hotels in Venice
Certificate of Excellence
Reviewed November 5, 2012

We arrived at The Bauer Hotel San Marco on Sat the 13th of October for a two night stay prior to sailing on Princess for a Med cruise. This hotel has the highest standards. Our room was exceptional. Great windows with electric blinds. Turn down service, good toiletries. Bottled water furnished.
We had an excellent breakfast overlooking The Grand Canal each morning. Very good drinks in the bar. Good service at the reception area and the Concierge. We travel a great deal but since neither of us has royal blood I guess those who expect to be treated royally would find us extremely boring. If we are lucky enough to ever return to Venice I would not consider any other hotel!

Room Tip: We booked a 6 hour private tour with The Venice Experience. Well worth every dollar if you can affor...
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  • Stayed: October 2012, traveled as a couple
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1  Thank RetiredKentucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Manager at Bauer Palazzo, responded to this reviewResponded December 16, 2012

Dear Guest,
Thank you for your gracious comments.
It was a pleasure to read that your room and the facilities and services used during your visit met with your approval and satisfaction.
In particular, we are very pleased that you have appreciated our effort to make your stay one to remember.
We look forward to welcoming you again very soon at THE BAUERs!

Giovanni Cellerino
Resident Manager of Bauer Hotel

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1,222 - 1,228 of 2,574 reviews

Reviewed November 5, 2012

An extraordinary experience... we booked the last moment... we arrived with a delay, and no suitcases... they gave us all necessities... were extremely polite... our room was spacious, bright, with acute balcony overlooking the square and the water... excellent cuisine, and wonderful breakfast by the water, watching the gondolas going by... moments of absolute peace and silence... excellent amenities... top room maintanance... quaint little bar, with excellent soft dancing music... amemory to last a life time!!! we hope to go back some day...

Room Tip: stay at the old building, closer to the square, not at the sea front (might smell at times)
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  • Stayed: August 2012, traveled as a couple
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Thank MIKMAR6066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Responsabile reception at Bauer Palazzo, responded to this reviewResponded November 26, 2015

Dear Guest,

Many thanks for your kind comments and for highlighting the positive features of the hotel. We are pleased that you found the experience satisfactory and that you enjoyed the unique location of the hotel and our attentive staff.

We certainly value your patronage and look forward to welcoming you back on another trip to Venice.


Best regards,
The Management

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Reviewed October 30, 2012

We're a gay couple who stayed at the Bauer one night before our Regent cruise on 10/17/2012. The hotel was excellent, in a great location and, like another reviewer stated, the concierge Carlo was very helpful to suggest a walking tour and restaurants. Internet was free and we had no problems connecting.

The location of the hotel is perfect--one end on the canal and the other across from Prada and a block from St. Marks. Take the private water taxi for the experience from the airport, but take the Alilaguna to your ship or back to the airport (16 euros vs. 110).

The breakfast buffet was included and was fantastic. We'll definitely stay there again. Do Paolin's for lunch.

Bring a converter for your iphone/ipad chargers.

  • Stayed: October 2012, traveled as a couple
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Thank mirassou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Responsabile reception at Bauer Palazzo, responded to this reviewResponded November 26, 2015

Dear Guest,

Thank you for your detailed review about your stay at The Bauer Hotel.
We are delighted you spent a good stay with us and you appreciated the beauty of our hotel and its services.

We are also pleased to learn that you regard our structurer so highly, as a member of The Leading Hotels of The World we continuously strive to meet and exceed our guest's expectation.

We do hope to welcome you back to The Bauers soon where you can further explore our luxury amenities and restaurants.


Kind regards,
The Management

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Reviewed October 25, 2012

Hotel looking good, but costumer services are TERRIBLE!!
You also pay for wireless internet and pray to works because 90% of the hotel doesn't .
I tried to make a collect call after 11PM, and was not operator in the hotel!! And nobody knew how to do it!!
Have to change the room because the gave us one just bellow the bells of the church!
Front desk and bellmen are rude!
We will not come back at all!

Room Tip: Take the room with channel view if you have to stay there!
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  • Stayed: October 2012, traveled as a couple
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1  Thank Sylvio77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, General Manager at Bauer Palazzo, responded to this reviewResponded November 15, 2012

Please accept our apologies for the unkind behavior of some of our team members at the reception desk and bell staff. Your comments have been taken in serious consideration and corrective action has been taken in order to avoid similar situations in the future. We are most anxious to regain your confidence in our property and hope you may reconsider your decision not to return in the future thus giving us the opportunity of providing the high level of hospitality we strive to offer our guests.
The Management and BAUERs Team

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Reviewed October 25, 2012

August in Venice is not what I would usually choose as a favorite time to visit. With a multi-family group and school age children, there was no choice. Muggy, very hot and full of people, Venice is still beautiful. Bauer has fantastic air-conditioned interior spaces and the Bauer Concierge, Carlo Salini, was kind, helpful, and exceptional at reading our needs. Our rooms were great, the breakfast on the Grand Canal was a high point and Carlo found us perfect restaurants at short notice-and our reception at the restaurants once we arrived was impeccable. I have stayed in Venice many times and eaten at the restaurants he recommended on other occasions, but with his referral, the restaurants we visited improved remarkably. Many, many thanks to staff at Bauer.

  • Stayed: August 2012, traveled with family
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1  Thank LaJollaShores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, Manager at Bauer Palazzo, responded to this reviewResponded October 30, 2012

Thank you !

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Reviewed October 23, 2012 via mobile

We took the vapporerto taxi to San Marco stop. It took over an hour but the fare of 15E pp was better than 110E for a private taxi then there was the fun parade of luggage to get to the hotel up and down steps of 1 bridge.

My iPhone GPS was quite valuable. If you don't have a GPS make sure you have a map. Nothing is worse than dragging luggage and being lost.

We were very happy at this hotel. We had a suite which was large and had a very nice bathroom.

Some oddness though... Our jacuzzi turned itself on, when we talked to the engineer he said "yeah they do that sometimes"... Odd

. We found a coffee maker in the room but no cups or coffee or tea. We asked and they said we will send up cups but we do not provide coffee or tea.... Odd

The tv was in the living room not in the bedroom. Odd. The hotel happily moved it for us but it was strange.

All in all we would come back. The staff was really friendly and helpful and the location is perfect

  • Stayed: October 2012
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Thank WorkPlayEat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, General Manager at Bauer Palazzo, responded to this reviewResponded November 15, 2012

We would like to thank you for taking the time to review the standards of service and hotel facilities after your recent visit. All guest feedback is valuable to us and your points have been taken into serious consideration as they allow us to improve customer satisfaction. We hope to look forward to your continue d patronage to BAUER hotels and remain yours very sincerely
The Management and BAUERs Team

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Reviewed October 21, 2012

The hotel was beautiful, the breakfast buffet offered a wonderful variety and the food was fabulous. The staff were incredible especially the concierge who personally recovered my lost luggage from the pier. Having evening drinks on the patio overlooking the canal and city was spectacular. My only negative feedback is that WiFi should have been included with the stay. This is a five star hotel after all and felt like they were nickel and diming me with the extra WiFi charges.

Room Tip: Some room locations will require climbing stairs so be specific on check in as to your needs.
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  • Stayed: October 2012, traveled with friends
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Thank Lenore M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BauerHotels, General Manager at Bauer Palazzo, responded to this reviewResponded November 15, 2012

Thank you for your feedback on our HOTEL. It was a pleasure to read that the majority of facilities and services used during your visit met with your satisfaction. In particular, we are very pleased that you have appreciated our effort to make your stay one to remember.
We look forward to your continued patronage at BAUER Hotels.
The Management and BAUERs Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bauer Palazzo

Address: San Marco 1459 | Campo San Moise, 30124 Venice, Italy (Formerly Bauer Hotel)
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Family Hotel in Venice
#53 Luxury Hotel in Venice
#68 Romantic Hotel in Venice
Price Range: $287 - $1,515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bauer Palazzo 5*
Number of rooms: 191
Official Description (provided by the hotel):
The five-star luxury BAUER PALAZZO is located in the heart of Venice, where Luxury rooms able to redefine and elevate the conception of the journey as a pleasure. A unique experience of its kind, where you can experiment true Venetian lifestyle. The view on the most enchanting foreshortenings of the city by a privileged location, combined with authentic Italian marbles, precious fabrics and inlaid furniture, give the true expression of Venice. 56 suites and 135 rooms: BAUER PALAZZO will meet the desires of every guest, by guaranteeing them the best comfort as possible and their privacy. ... more   less 
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Also Known As:
Bauer Hotel Venice

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