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“special!! thank you”

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Hotel Danieli, A Luxury Collection Hotel
Ranked #60 of 386 Hotels in Venice
Certificate of Excellence
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“special!! thank you”
Reviewed January 10, 2014

Before our recent tour of Italy i read some reviews and i felt not so sure about this hotel,any way we booked for 3 nights,on arrival we had the pleasure of a guided tour of the hotel and to see the fantastic Doge suite,excellent!!!we stayed in the main building,a beautiful room in every sense absolutely superb!!excellent service in every department from the reception to the bar etc.we spent some lovely late evenings relaxing at the bar for a drink while listening the live music by a nice gentleman from Florence (very good).A very special place,

Room Tip: main building rooms
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alex m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 14, 2014
Dear alex m,
Thank you for your taking the time to post a review of your experience at The Hote Danieli.
It gives me great pleasure to know that you had such a wonderful stay. We take great pride in our service here at the Hotel Danieli and I am thrilled that you found the staff to be so welcoming and helpful. I am glad that you appreciated the traditional feel of the hotel and that your stay exceeded your expectations. I look forward to welcoming you back to the Hotel Danieli in every near future.
Best regards,
The Hotel Management.
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2,860 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (493)
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Petaluma, California
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 7, 2014

This is one of those hotels where you must throw budgetary caution to the winds. If you plan on staying at the Hotel Danieli, know that it will likely stretch your pocket book and leave you feeling slightly uncomfortable. But it's well worth the initial discomfort, considering the exquisite views, central location, and top notch staff. This hotel will take you back to medieval Venice with its graceful columns, wooden floors and remnants of antiquity found in the tapestries, art and antiques that adorn the palazzo. Go ahead, splurge! Have a drink at the bar (where The Tourist was filmed). Take in the sensational view from the deck just off of the restaurant. It's a once in a lifetime opportunity.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank DabblesInFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 8, 2014
Dear DabblesInFun,
It is always a pleasure to receive positive feedback from our guest! Your comments have been received with great appreciation and we are so pleased that you have enjoyed your stay with us.
Best regards,
The Hotel Management
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BsAs
Level Contributor
178 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 1, 2014

In October I had the opportunity to go to the famous Danieli on a family trip, looking at the hotel photos it looked like the dream hotel, however on arrival things changed. From the moment we got to the hotel, late at night after taking the water taxi, we had to make our own way into the hotel with our luggagge while the hotel person at the door didnt even attempt to help us.
We had booked a 'de luxe suit' for three and we found that the third bed looked more like a camping bed than a bed suited for this 5 star hotel. The yellow foam ( which acted as a mattress ) did not even have a mattress cover. The next day when we asked for this bed to be changed, the first reaction was disbelief as if we were making this up, we had to talk to three persons till the manager came and when we showed her the photos of this 'candid camping bed' then she changed us to another room. The attitude though was still as if they were doing us a favour after what one pays for this hotel, such a shame that service is mot part of the living mission of this hotel which does not live up to its reputation!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Patricia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 3, 2014
Dear Patricia V,
Thank you for your review following your stay. First and foremost please accept my sincere apologies for the shortfalls in service during your stay with us. Please be advised that I have addressed your feedback with the relevant departmental managers especially with the Housekeeper Manager to ensure that our service is delivered in a professional manner. We hope to have the opportunity to welcome you again to the Hotel Danieli.
Best regards,
The Hotel Management
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Jakarta, Indonesia
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 1, 2014

I had a mix feeling before I started my travel to this hotel as part of our 2 weeks traveling in Italy and Austria. As other mentioned, this is an expensive hotel picked by my wife and I am the one to pay for as we watched several movies taken in this hotel and she expected that we will have a romantic experience as the actors. The fact was not too far from our expectation as the hotel is really romantic especially during the New Year's eve where all people were having dinner at the roof top and watched beautiful fire works performed from a boat in the water front of the hotel. Service is excellent although the staff are quite busy with tourist came from all over the world. They made our expectation as long as you use your romantic imaginery point of view and it last a long time to remember as a nice piece of hotel in a romantic city.

Room Tip: a nice inward room is less expensive but more quiet and choose either the old building or the new ex...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 29hario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 2, 2014
Dear 29hario,
We are delighted that you enjoyed your stay and thank you for your kind comments.
We hope to be able to welcome you back soon.
Warm regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 30, 2013

This hotel was on my wife's Bucket List, so we chose to stay here (well "she chose"). It's difficult to rate a hotel like this since you go in knowing that it's expensive and can never live up to the price vs. value. That being said, the hotel experience was better than expected. First of all the room was quite nice...sort of Italian cheezy opulence. My wife loved it. The room itself was kind of small, but the bathroom was decent size and the bed was quite comfortable. The room had all of the amenities you could ask for (except for free internet...at least at these room prices). We knew going in that we would not get a great view (since those rooms are even more expensive), but it turned out to be not too bad (a view of the old jail). The service in the hotel was good. I was expecting snobby indifference and we actually received decent service. The front desk staff were average, but the Concierges were great. You also couldn't ask for a better location - close to almost everything. As long as you go in knowing that it's super expensive and will never live up to the price - then you'll be pleasantly surprised.

Room Tip: Given the crowds out front and the resulting noise, I'd opt for the better value of a room witho...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 2, 2014
Dear Mike M,
Thank you for taking the time to post a review about your stay with us. We were pleased to see that we helped to make your stay an enjoyable one.
We hope to see you again in the near future.
Best regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 29, 2013

The Hotel Danieli is house in a beautiful building which is in itself a work of art and contains beautiful paintings and mirrors. It is a pleasure to walk around the building. The hotel is located close to the Piazza San Marco and therefore close to many tourist sites and shopping. It is also close to the San Zaccaria boat stop. Breakfast in the rooftop restaurant is a great treat. As Platinum members we received an upgrade to a suite. We would love to return. While water taxis are expensive, the hotel has a private dock and it is a great way to go to the airport or train station. And there is also public boat service from nearby to/from both the train station and airport, so that is also an option.

There was no coffee maker in the room, nor available in the foyer. I do wish that either there were a coffee maker in the room or that it were available prior to breakfast without an expensive room service charge.

It's clearly an older building, like most every building in Venice, and so the building and room will have quirks. We think that was part of the charm.

We felt the service was fine - but it is typical of Venice, where the Venetians can be a bit haughty, and in fairness to them, all the tourists are a bit of a burden.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seacarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 2, 2014
Dear seacarl,
Thank you for your kind feedback.
It was pleasing to see that you enjoyed our Hotel Danieli and appreciated the hotel’s unique location in the centre of Venice.
With best regards,
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 29, 2013

Had the pleasure of staying at the Hotel Danieli in May 2012. What a treat it was on our 2-week trek throughout Italy and Austria. The location was incredible, easy to get to all of the sights either walking or by foot. The room was nicely situated, with a limited view, but enjoyable nevertheless. The room was spacious, the bathroom well appointed with all the luxuries you would hope for at a hotel of this caliber. Overall a fantastic stop mid-trip.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelqueen30_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecutiveOffice72, Manager at Hotel Danieli, A Luxury Collection Hotel, responded to this review, January 2, 2014
Dear travelqueen30_11,
Many thanks for recently staying with us whilst visiting Venice and also for having taken the time to provide us with your feedback via Tripadvisor.
With best regards,
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Danieli, A Luxury Collection Hotel

Property: Hotel Danieli, A Luxury Collection Hotel
Address: Castello, 4196 | Riva degli Schiavoni, 30122 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #60 of 386 Hotels in Venice
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Danieli, A Luxury Collection Hotel 5*
Number of rooms: 210
Official Description (provided by the hotel):
Luxury, sophistication, and timeless elegance combined with contemporary comfort. This is what to expect when you choose to stay at Hotel Danieli. Evoking the opulence for which Venice is known, you'll find us right next to Piazza San Marco, placing the masterpieces of Venetian art at your doorstep. Accompanying you home long after your visit are the magnificent panoramas to be enjoyed from Restaurant Terrazza Danieli and the Danieli Wine Suite, exceptionally matched with eno-culinary journeys of indigenous ingredients. ... more   less 
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