I was attracted to the restaurant which offered canal-side tables with the occasional gondola drifting by. To be fair, the food was decent, reasonably priced and the service was attentive. However, all of that was quickly spoiled when I got my bill. For a start, although I was dining alone, the bill listed the 'coperto' ('cover charge') for two. When I pointed this out, the waiter, without flinching, promptly adjusted the bill (suggesting he was half-expecting it to be noticed). On examining the revised bill, I noticed that the 'servizio' (service charge) was calculated at 17% even though the menu listed it as 12%. I pointed out this second error tro the waiter who again, faked embarrassment, and corrected the bill for the second time. As I finished my glass of wine, two couples at the next table were reviewing their bill. I related my experience and ... surprise, surprise .... they too were charged the 'servizio' at 17%. Clearly this is a management policy, and they hope their guests will not do the math. I hope someone in authority Venice will investigate and penalize the restaurant for their rip-off policies. But I would not recomment patronizing a restaurant that deliberately seeks to cheat their customers.
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