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“BEWARE DELIBERATE OVERCHARGING ON BILL” 1 of 5 stars
Review of Ristorante Alla Conchiglia

Ristorante Alla Conchiglia
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Ranked #456 of 1,361 Restaurants in Venice
Price range: $44 - $89
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children, Scenic view, Business meetings, Special occasions, Romantic
Dining options: Late Night, Dinner, Lunch, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: Castello
NYCARCH01
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“BEWARE DELIBERATE OVERCHARGING ON BILL”
1 of 5 stars Reviewed September 24, 2012

I was attracted to the restaurant which offered canal-side tables with the occasional gondola drifting by. To be fair, the food was decent, reasonably priced and the service was attentive. However, all of that was quickly spoiled when I got my bill. For a start, although I was dining alone, the bill listed the 'coperto' ('cover charge') for two. When I pointed this out, the waiter, without flinching, promptly adjusted the bill (suggesting he was half-expecting it to be noticed). On examining the revised bill, I noticed that the 'servizio' (service charge) was calculated at 17% even though the menu listed it as 12%. I pointed out this second error tro the waiter who again, faked embarrassment, and corrected the bill for the second time. As I finished my glass of wine, two couples at the next table were reviewing their bill. I related my experience and ... surprise, surprise .... they too were charged the 'servizio' at 17%. Clearly this is a management policy, and they hope their guests will not do the math. I hope someone in authority Venice will investigate and penalize the restaurant for their rip-off policies. But I would not recomment patronizing a restaurant that deliberately seeks to cheat their customers.

  • Visited September 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
4 Thank NYCARCH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Visitor rating
    86
    89
    48
    25
    28
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Winter Haven, Florida
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Good Meal, Excellent Location”
3 of 5 stars Reviewed September 11, 2012

Ordered from the tourist menu, which included first play, second plate and dessert. We all thought the food was good and sitting right on the water as we dined was wonderful. Food prices were consistent with other restaurants, but prices for beer was a bit high. Service was typically "Italian"....wait staff doesn't hover over you, but are there when you signal them. Overall, we enjoyed our dining experience!

  • Visited August 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
2 Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Ridge, BC, Canada
Level Contributor
81 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“As expected”
3 of 5 stars Reviewed August 31, 2012

Food was good but found the staff to be non-attentive. The location was nice beside the canal which is why we picked it but there are so many choices that I would not go back.

Visited August 2012
Helpful?
Thank RidgeTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good food but overpriced”
3 of 5 stars Reviewed August 28, 2012 via mobile

We had lunch at this restaurant & it was very pleasant to watch the world go by on the canal. I had the gnocchi in crab sauce which was very good & my husband had an average pasta marinara. The service was OK but the whole experience was overpriced.

Helpful?
Thank Crockl
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“It's ok for the view”
3 of 5 stars Reviewed August 18, 2012 via mobile

Food ok. Price as expected in Venice. Bill added a service charge, but the waiter kept hinting that service was not included?!

Helpful?
Thank Auberginesalad
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

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