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Reviews (2,359)
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24 - 29 of 2,359 reviews
Reviewed 4 weeks ago

Awesome stay! Great location. Very helpful staff! Had one of the best experiences of my life. With the welcome drink to private complimentary boat to murano- all of it made it an amazing one.
Would love to come again.

Stayed: July 2018, traveled as a couple
Thank SanchitAgarwal2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

My wife and I chose this hotel for our 10th wedding anniversary and we were so pleased we did. Everything about this hotel was outstanding. From the moment we arrived until the moment we left (both via water taxi from the hotel’s private dock), the level of service was excellent. The hotel is very quaint and has a boutique feel to it. The decor is very nicely done and lots of little details make it feel special. Our superior room overlooking the canal also had a large balcony - which was a nice touch. The room was sumptuously decorated in Venetian style with dark woods and rich fabrics. The TV is cleverly hidden in the mirror. The bathroom had an excellent walk-in shower with plenty of toiletries as well as hotel monogrammed robes and slippers. The hot and cold breakfast at the hotel was very good with plenty of choice. The location of the hotel is ideal - close to the train station and a main water taxi stop. You can also walk to the Rialto bridge in 20 minutes and Piazza San Marco in 30 minutes. Above all else, the thing that makes this hotel special is the staff. They were all excellent. Nothing is ever too much trouble for them. The prosecco I arranged for our arrival and the flowers for my wife on our anniversary were delivered on time and were very nicely done. A special mention to Ramon who worked hard even before we arrived to ensure everything was perfect, but every single staff member provided an excellent level of service for our whole stay. We could not have chosen a better hotel and hope to one day return to this little jewel in the city’s crown....

Stayed: July 2018, traveled as a couple
2  Thank Alex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Grand arrival by private water taxi from the Airport somewhat spoiled by chaotic check-in (not a good first impression). Thereafter, all very good or excellent - lovely double aspect room (Pietro Longhi) with views over Grande Canal. Room had all the normal amenities plus a well stocked fridge - only thing lacking was coffee/tea making facilities. Friendly staff with inside seating for breakfast and a few seats on canal decking area - albeit birds will try and steal your breakfast! Hotel does not offer lunch or dinner but can make up a pack lunch. Welcome drink if you book direct and “free” water taxi to Signoretti Glass Factory on Murano. Great location 5-10 minute walk to main St Lucia station and water (vaporetti) taxis terminus (Ferrovia or Piazzale Roma) plus restaurants in Cannareggio area - highly recommend Trattoria Pontini or Da Gigio. You can walk to Piazza San Marco (St Marks Square) in about 30-45 minutes depending which route you take or get water taxi No. 1 or 2. Also convenient for Cruise Terminal - via main station or water taxi 10-20 minutes. In summary I would rate as an excellent boutique Hotel at around €400-450 per night B&B - apart from the check-in.

Room Tip: Ask for Grand Canal view
  • Stayed: July 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank DoctorFeelgoodDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

My daughter and I stayed 4 nights here in mid June. The rooms have real character, and we had a view of the canal from two windows. The bathroom was huge. The location is off the beaten path meaning it is much quieter and more relaxing without the usual Venice crowds. If arriving into the train station, make sure to ask the hotel in advance for porters. We had really heavy suitcases, and struggled to get them up and down the steps on the Canal bridge. We didn't make that mistake when we left 4 days later! Breakfast was lovely, which we had on the Canal terrace every day. Service was superb and every staff member was so helpful. I would definitely recommend.

  • Stayed: June 2018, traveled with family
    • Value
    • Location
    • Service
Thank tessedwards67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

From when we walked in the door to when we walked out 2 dayslater,we received excellent friendly service all of our questions answered , staff went above & beyond. Beautiful room, clean and welcoming.Highly recommended!! Will definitely stay here on our next trip x

Room Tip: Canal view
Stayed: July 2018, traveled as a couple
Thank EziaEuro2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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