We booked a week in Venice for may 2013 in September 2012, using Tripadvisor to select our hotel. Once again the Tripadvisor contributors information was spot on. The service at this hotel is first class. Everyone working there is always helpful, smiling and friendly. From the time we made the initial contact with Giovanna, through to Anka organising our water taxi from Marco Polo, our arrival welcomed and helped on to the jetty, our excellent room "Prestige Grand Canal Double Room" being already available to us at 11am, relaxed breakfast service, great bar service (drinks on jetty late afternoon or after dinner), and outstanding conscientious concierge service from all on the front desk, nothing could have been bettered. The "boutique" feel of this small hotel facilitates this service. The location gives easy access to everywhere via vaporetti (3 waterbus stops within short walk). Our room was beautifully decorated with good attention to detail. Rosanna initially took us to our room and finding that we were staying a full week commented "you will feel like family at the end"... and we did. Indeed they noticed my partner did not really eat at breakfast on the last morning (fear of flying!) and offered to pack some food for her to take!
- Official Description (provided by the hotel):
- Canal Grande is a charming boutique hotel located in Ca' Polacco, an elegant little palace which has just been restored. The furniture of the hotel is characterised by the elegance of Rococo style, typical of 18th century Venice. The lobby with its rose marble fireplace, the breakfast room with its golden mirrors, and the bar with its Venetian red velvet armchairs overlook the Grand Canal and are the best places where to begin and end a day! The small terrace on the Grand Canal gives our Guests the possibility to have a drink in a special setting and to "breathe the air of the canal"!! ... more less
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