We loved the idea of a historic hotel, and loved their website! The soaring music and candle-lit stairs. In reality, it's not quite as magnificent but that's understandable! We all 'dress up' for a photo shoot!
The many stairs (50, I counted, including those in our room) were difficult, especially for my husband, but I think so many stairs are quite common in Venice, no fault of the hotel. The owner, Michele, was very friendly and helped us with our luggage upon checking in, so that helped.
There was some confusion upon check-in, which Michele eagerly and warmly helped us with. It seems two family members share ownership of the overall building, and manage each section independently. We had apparently booked through TripAdvisor, and had reservations at an 'apartment'. Our friends reserved a couple months later, directly on the website, and they ended up in a 'hotel room'. Big difference, though co-located. Our apartment had a small kitchen and no breakfast, but we didn't come to Venice to cook! Our friends in the hotel room had a free breakfast. We were clearly told we could not be accommodated at the breakfast room (which seemed to be fully a part of the same facility). It wasn't a huge deal - we ended up going out to breakfast with our friends, who ended up not using their free breakfast. But each time we asked a question of the 'other' management, we were brusquely told it was different management, and were not helped.
When we brought up this confusion (at the beginning) with Michele, he was VERY helpful. He was apologetic, though he didn't need to be, since he showed me that on our original email exchange, it was clear there was no breakfast. It was my fault, my misunderstanding. Michele is not there all the time, but does make himself very available if something comes up.
Our apartment was the Tiziana suite. It was a large living room and dining room, 3 comfortable (if a bit threadbare) couches, some foldout I think. There was a TV (which we didn't use) and EXCELLENT internet. The view of the canal is fantastic. There is also a dining room with a lovely chandelier and large sideboard and a wardrobe and desk. There is a large drape that I'd guess allows the guests to use the fold-out couches and have some privacy. The bedroom is upstairs - a bit small but adequate, with some dark spots that made seeing our suitcases difficult. Other than that, the lighting was nice. There is a nice view of Venice rooftops from a small window in the bedroom. The bathroom is clean and nice-sized, with bidet and Jacuzzi tub and a large sink. The 15 (?) stairs up to the bedroom and bathroom were quite steep and difficult to negotiate with luggage or bad knees!
Our only disappointment was that, even though the living/dining room area was quite spacious and had a great view - it just didn't feel cozy to me. Our friends had a hotel room on an upper floor and a terrace, which felt so much more warm and friendly. But that's just me, I think! Others have written nice things about the same apartment we were in. It would be great for a family, as long as they can manage it with one bathroom!
The location of the hotel in Venice is wonderful. Not a highly touristy area, but reasonably close to Piazzale Roma. (Though we had a lot of luggage because of our itinerary, and went ourselves from the cruise terminal, to the People Mover, to Piazzale Roma and walked over the several bridges with all the luggage. The 80 Euros for a taxi from the cruise ship ended up looking like a great deal after all that!) The neighborhood is quiet and picturesque. There are some nice trattorias nearby - our favorite was Osteria Ae Cravate nearby (see the TripAdvisor reviews), a cozy place with delicious food. Michele at the Odoni recommended it, and we went there every night.
Overall, Michele was very helpful, the view was fantastic from our windows. I love the historic nature of the hotel. The location was perfect.
- Official Description (provided by the hotel):
- The owner, Mr Michele Giangreco, welcomes you to his prestigious XV century gothic Venetian Palace belonging to his family for 5 generations.Enjoy the true atmosphere of Venice in the luxury apartments still retaining a nostalgic charm.Feel home at Residence Palazzo Odoni...The real Venice awaits youWe offer a unique experience both for those that have already visited Venice, or for those visiting for the first time. ... more less
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- Also Known As:
- Residence Palazzo Odoni Hotel Venice