This tour specifically and only the Gondola section was horrible. The company Venice Tours are the worst. The young men taking our tickets and walking us to our boats were rude and very inappropriate. They were immature and made our experience (4 women travelling together) incredibly uncomfortable and at were abrupt. We didn't feel like going to the next stage of our tour (which was the walking section). Lucky we did as Veronica our walking guide was fabulous and a great way to look more through the alley ways of Venice. Our.suggestion is never book with Venice Tours and arrive and book a tour when you arrive on a gondola as you will know what you are paying for. We will be advising others not to.go through this company.