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Reviews (103)
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Reviewed September 24, 2012

This was the last leg of a three week trip across Italy. We stayed in some great hotels but couldn't believe our eyes when we got to our room -it was magnificent! The room was spacious and well appointed in Venetian decor right down to the chandelier. The bathroom had a jetted tub with shower and everything was very clean and well stocked. The location is amazing - the room is actually right in a monument -the Torre dell'Orologio (blue clock tower). Our Wi-fi worked fine and Alex made sure that every morning we were brought breakfast. Alex was "the Ambassador" of Venice in our opinion -he made our experience there so memorable. There is so much to do right out your front door, from the outdoor cafes to the monuments available to visit. You can catch a ride on a gondola within a few feet of your front door or enjoy the best shopping in Italy. At night many orchestras play in the Piazza San Marcos and it is such fun to walk around the square and listen to each one. We highly recommend this hotel to everyone. I don't think you will be disappointed.

Room Tip: There are a couple of different levels of stairs and no elevator. Keep this in mind when requesting a room. Our room was closest to the ground floor and we still had an awesome view of the canals and the Piazza San Marco. Probably not appropriate for wheelchair bound patrons.
  • Stayed: September 2012, traveled as a couple
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2  Thank queenofsweettart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

The views and the location cannot be beat! We were on the third floor, facing St. Mark's Square, and it was wonderful to sit in our room with a glass of prosecco, looking out at the hustle and bustle. However, the windows on the third floor are fairly small, so we had to sit quite upright in our chairs to be able to see the crowds. The windows on the 1st floor appear bigger.
The room itself is done in the opulent Venetian style. I found the room to be dark, and not super comfortable. The bathroom is perfectly functional, if on the small side.
The weather was pleasant, but the air-con was cranked to the max. We tried to turn it down, but it seems that the a/c cannot be controlled from the room, even though there is a control box on the wall. We finally called reception and they are able to turn the a/c off remotely.
Room service did a good job every day.
It was no problem checking in at Panada, and they also kept our bags for us on the last day.
Now that we have enjoyed the view and the central location, we will probably not go back again. The room charges are high for what you get, and I wish the room had been brighter and with more natural light. As it is, it is a long, dark room, with two fairly small windows on one end.
However, for a first time visitor to Venice, the location is superb.

  • Stayed: September 2012, traveled as a couple
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Thank HeidiToronto_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Everything from the view to the staff... I can not sing the praises of this place enough. The view of St. Mark's square is breathtaking and can certainly not be beat! My husband and I just got married in Florence and came here to Venice afterwards and I must say- I did just as great of a job picking this hotel as I did picking a husband :) I would fully recommend this place to anyone wishing to have a memorable stay in Venice and we will certainly be returning for our anniversary!

  • Stayed: September 2012
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2  Thank KristaB1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

First the cons:
A clock tower view can mean the backside of a clock tower, so when reserving the room, make sure you are getting the San Marco square view if you are hoping to open you windows and see the activity in the square. And remember, this is not a hotel its more of an apartment, so don't expect WI-fi to work or breakfast in the morning, and three flights of stairs can be absolutely horrifying after a long day of touring. Also, the entrance door to the rooms is on the square so there is always someone leaning/resting against the door that leads to the apartments and you have to ask them to move to be able to unlock the door.
and now The Pros:
The rooms themselves are very nice, and kept very clean. They are decorated very "venetian", so if your looking for that romantic atmosphere you can't go wrong. As for sound, we never had any problem, with the shutters closed all outside noise is muffled and the tower bells were barely audible. Finally the best thing about Best Windows is- Location, location, location!, You just can't go wrong with being right on the square. No matter how lost you get in Venice, you always end up back at St. Marks!

  • Stayed: July 2012, traveled as a couple
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3  Thank Sonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

Wow... What a way to start off our 15 day honeymoon! We arrived by private water taxi ( Amazing! ) which pulls you right into St. Marco so only a short 10 minute walk to the hotel panada to pick up the keys to our room. The reception, Alex was so friendly and helpful... A credit to this hotel. Thank you Alex! As we were early we left our bags in concierge and went exploring immediately! There was no rush to be back to collect our luggage, we were just old to take our time! When we finally returned....oh my, Venice is now my favourite city in the WORLD... we were personally shown back to our room in St. Marco Square. The entrance is just off the square next to the famous clock ( although please be advised this is not a room to stay if you struggle with stairs as I think there are 4 flights to get to the room ) once you reach the room, you know it's going to be good by the 5 gold stars on the floor tiles! Nice touch! The room is huge, and very beautiful. The bathroom is a good size and even had a juccuzi bath which was very much needed after a full day walking in Venice! The separate living room is good, with a tv ( although we never even turned it on, with a view like this we had no need! Wifi worked perfectly! ) The bed was very big and furniture vintage and heavy. An elegant touch. Also the rich curtains added a sumptuous feel to this beautiful room and blocked the light very well. And then the view.....
It doesn't look real! You feel like your in a painting.... It's absolutely staggering! The view is mesmerising! We took so many pictures and I'm sure we"ll be in a few to people's surprise when they upload and see us waving from a window next to the clock tower! Hehe!
Also we must commend Alex on his recommendation and getting us a table at THE most amazing restaurant in Venice! Ristorant Antico Pignolo.... What a gem! Its opposite the panada hotel. We were shown to our table through the restaurant to the outside courtyard which had tables dressed, waiters ready to serve and candels twinkling! It was a meal we will NEVER forget! The food was simply exquisite! The fish is to die for... and the whole meal was just a taste sensation! ( and we have eaten at a lot of top resturants! ) And if your a lover of wine, well this wine list will have your heart from the moment you open it! Anything and everything is in here... It was staggering! My husband was in his element! A good bottle ranges from £45 up to a insane £15,000 plus! You must eat here... Our whole experience cost just under £200 but believe me we would have paid more!
So returning to our beautiful room.... Book it, you have too! It really is the only place to stay in Venice... Oh the the windows are fantastic. You open them, noise, hustle and bustle. You close them, silence! So go for it, don't hesitate, book it, now!
Oh and a couple of things, call the hotel before you arrive in Venice for directions, it's a very busy place! And also pop over to St.Clemente palace from St. Marco on their private water boat. A beautiful place to have breakfast.

  • Stayed: August 2012, traveled as a couple
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4  Thank SarahLMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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