I recently stayed at the hotel for 2 nights and it was incredibly expensive. The location is great - on the Grand Canal. The bathroom was so "hi tech" that is was impossible to use the shower. We too had problems with a lack of hot water. The room was unbelievably hot and when I called the front desk 3 times to complain I was told that the thermostat is controlled by computer and the heat could not be lowered. I was escorted by a woman from the front desk to the wrong side of the hotel when showing me to my room and had to go back outside to actually find the correct elevator. We paid over 1000 Euros for the 2 nights and then were charged extra for internet access.
- Free Wifi
- Breakfast included