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“Great with a Caveat”

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Ca' Bragadin Carabba
Ranked #21 of 458 Venice B&B and Inns
Certificate of Excellence
Nashville, Tennessee
Level 6 Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great with a Caveat”
Reviewed June 10, 2009

Large and well-decorated room. Easy walks to Rialto Bridge and St. Mark's Square. Did not eat breakfast there as it seemed expensive (but wasn't in fact compared to restaurants). Staff was very pleasant, but did not seem to be able to solve somewhat simple problems (i.e. courteous but not particularly competent).

Our heating/cooling unit did not function. My wife had a nasty cold and this was exacerbated by the pollution and pollen, so I asked for assistance our first night. The night clerk insisted it was the remote. I showed him that the remote was powered, but he insisted on coming to the room and pointing it at the unit himself. Then he left and brought back another remote. Same result. Then he says "It is not hot. Last week it was hot." I told him that nevertheless it was needed. He said he couldn't do anything about it at night. I asked for another room and was told there were none available, although I know this was not true. He finally said he would ask someone to look at it the next day. We got up the next morning, returning about 4:00. Nothing changed. Asked again at front desk. The new front desk clerk (guess what?) insisted on coming to the room and pointing the remote at the unit. He then said he would see if he could call the manager. 2 hours later, someone gave him the tip as to the hidden location of the second power switch. It works. No offer of recompense from the staff, although we did get a half-hearted apology.

Once you get there, this is a convenient location. However, by water taxi, you will struggle. The taxi driver (rude) will dump your bags and the pier and then you are left to horse your luggage about 200 yards to the hidden entrance to the hotel. Get DETAILED directions before you go. Vaparetto is possible if you have little luggage. Overall, I would recommend staying on one of the harbor islands and commuting in by vaperetto.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Accidental_Turista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Cleanliness
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vegas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 8, 2009

Customers do not have access to the air conditioning! It is true that the building is equipped with AC, but only management can turn it on. When we arrived, we had sweat through our clothing and the room was at least 80 degrees and humid and they refused to turn it on, stating they only turn it on when it is hot outside. What about the temp inside?! There were 2 windows in our room, but only one opened and the other was facing the corner of a small courtyard with absolutely no airflow. That is why the hotel smells like you are in the toilet below deck of a small boat. After I began crying, it was turned on for an hour. This courtesy was extended only one time and my begging the next day to turn it on for just 15 minutes was refused. In addition, the shower gave only 2 minutes of warm water before going cold, there was no clock in the room, the room was 15 square meters (165 sq ft) and not the 18-20 square meters advertised, they make you leave the key at the front desk when you leave the room, and the bathroom was cheap tile not vernona marble and travertine that is advertised.
The staff was rude and unhelpful. We asked if smoking was allowed in the room. The staff's response was to give me a very forceful and negative speech and threatened me with a 250 Euro cleaning bill/fine. A simple, "No, but you may smoke outside. The cost to clean the rooms is very expensive and would be passed to you" would have sufficed. I only asked a question and they behaved as if I told them that I had already done it. Very, very poor value for the money.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lisad1407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ca' Bragadin Carabba

Property: Ca' Bragadin Carabba
Address: Castello 6041 | Sottoportego Scaletta, 30122 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Children Activities (Kid / Family Friendly) Room Service Suites
Hotel Style:
Ranked #21 of 458 B&Bs / Inns in Venice
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ca' Bragadin Carabba 3*
Number of rooms: 12
Official Description (provided by the hotel):
Ca' Bragadin e Carabba offers luxurious rooms and a friendly atmosphere in a quiet square, just a 5-minute walk from Venice's Rialto Bridge. Rooms come with LCD TV, Wi-Fi access, and independent heating. Ca' Bragadin's accommodation is spacious and decorated with classic 18th-century Venetian furnishings. Rooms enjoy views on the private gardens or on a typical Venetian side street, suites have 2 balconies overlooking the square. Ca' Bragadin e Carabba is a 14th-century Gothic building in the peaceful Campo Santa Marina. The property was home to different historic figures including Casanova. ... more   less 
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Also Known As:
Ca` Bragadin Carabba Hotel Venice

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