We did not have at all a good experience. We would not stay in this property or another under same management. Hot water did not work. They sent someone who left a note saying it did- it didn't work for us.
They can't leave key at property or close by. We arrived at 8:30 pm. We had to to take bus to public bus station to find lockbox in an unlit alley to find key. Hard to find. Then had to take another from there to Venice.
They said once we arrived to text/email/call and they would meet us at waterbus to take us to property. They did not respond to our calls/texts/emails. It was challenging to find property. They were very unpleasant in communications with us after we paid/arrived. Only place in 3 week trip with this negative experience.
Plus side- apartment was very clean and spacious. Kudus to whomever looks after it. It is in a convenient area.
It was too warm without a/c at night. Ad is clear a/c doesn't function until after specific date in June- we will make sure to double check next time. Also, quite loud at night.