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Reviews (1,681)
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All reviewswater taxirialto bridgeroyal suiteoverlooking the squaresanta mariabeautiful hoteltop floorstandard roomwelcome drinkan upgradebottle of proseccoour honeymoonst marksmain attractionssmall canalperfect locationbreakfast was excellent
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Reviewed 4 weeks ago

The staff was extremely accommodating and the hotel is in a great location. It was an excellent hotel experience! We only had one night in Venice and the night boat tour that was recommended was the highlight.

  • Stayed: July 2018, traveled with friends
    • Value
    • Rooms
    • Service
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,
thank you very much for your nice review and for appreciating Ruzzini Palace and the offered service, expecially the night boat ride
that made your stay immensely enjoyable! We hope to welcome you again in our Hotel for your next visit in Venice.
Thank you for recommending Ruzzini Palace.

Kind regards

Sebastiani Cagnin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Overall this was an excellent hotel experience. We were only staying one night prior to a cruise and this hotel was perfect. I had them arrange an airport transfer for 150 EUR which was well worth it not to haul our bags around public transportation or the streets of Venice, the private water taxi was a great way to enter the city. Room was spacious, cool even in July, square is very quiet and an easy walk to anywhere in the city with good restaurants and less crowded streets nearby. Staff was very friendly and helpful for every request and also arranged a water taxi right to our cruise ship for 90 EUR.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,
thank you for your nice review and for the perfect description of our services. The transfer servicew on arrival is really hewlpful expecially in summer time with hot temperatures, to avoid the city crowd with luggage to carry on. Thank you for appreciating Ruzzini Palace.
Kind regards

Sebastiano Cagnin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel is well appointed and in a great location close to St. Mark's Square. The staff was professional and was able to answer all of our questions.

We were on the top floor which presumably was originally storage or servant's quarters. The room itself was modern and the A/C worked great, but there was only one very high window (too high to see out of) and some low exposed beams so you had to watch your head. Not a negative in my opinion since a) we booked through hotels.com so we didn't expect a top of the line room, b) it was very quiet, and c) it's a 16th century building so it's going to be a bit different!

The water entrance means you are literally delivered to the door by water taxi.

Overall, a great experience.

Room Tip: Our room on the top floor had no view and low exposed beams (watch your head). Don't know what the other floors are like.
  • Stayed: July 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this reviewResponded 2 weeks ago

Dear Guest,
thank you very much for your nice review and for good opinion about our staff, rooms and the offered services.
Thank you for your "great experience"; we hope to welcone you again in ourt Hotel for your next visit in Venice.
Kind regards

Sebastiano Cagnin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We stayed at Ruzzini Palace for 2 nights in July and it was magical! The hotel had a driver waiting at the airport for us who then took us to a water taxi which dropped us directly to the hotel with a guided tour. On checking in, we were upgraded to a beautiful junior suite with a panoramic view. The room was wonderfully appointed with a great sized bed in the middle of the double ceiling room. We also were given a complementary welcome drink in the hotel bar on our first night as well. The hotel staff were great for suggesting tours and restaurants. Only criticism was that the shower head was a little short (it was a bath/shower combo) but otherwise was a terrific stay!

Stayed: July 2018, traveled as a couple
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,
thank you very much for your lovely review; we' re happy to read your stay at Ruzzini Palace has been " terrific". The Hotel and the offered services have been much appreciated and we thank you for your nice description.
We hope to welcome you again in the future and have the opportunity to renew our courtesy and hospitality.

Kind regards

Sebastiano Cagnin
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Staff was excellent and very accommodating. Very friendly. Breakfast buffet was great. Highly recommend. They set up a night taxi ride for us and gave us a bottle of bubbly for a Birthday we were celebrating.

Stayed: July 2018, traveled with friends
Thank DenaPeavler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this reviewResponded 4 weeks ago

Dear guest,
thank you for your lovely review and for appreciating Ruzzini Palace and the quality of the offered services. Our panoramic tour is a really appreciated tour organized by our concierge. This is a good way to enjoy Venice from the canals. If you have a special occasion to celebrate, this is highly recommended!
Thank you for suggesting Ruzzini Palace.

Kind regards

Sebastiano Cagnin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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