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“Very Nice Hotel & Great Customer Service” 4 of 5 bubbles
Review of Ruzzini Palace Hotel

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Ruzzini Palace Hotel
Ranked #37 of 385 Hotels in Venice
Certificate of Excellence
Vienna, Austria
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very Nice Hotel & Great Customer Service”
4 of 5 bubbles Reviewed June 9, 2014

Beautiful rooms with great views. Central but still hidden from the Tourist trail. Breakfast had a good choice, but extra costs for having fried eggs... Highly recommed the Hotel and its friendly staff.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank R26_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 17, 2014
Dear R24_10,
We thank you for your nice review and happy that you appreciated our position (compared to the city center) so much! As far as extras (apart from the buffet, please consider that included you have scrambled eggs and boiled) they’re charged apart because made expressly…Wishing you’ll join us back! Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,242 reviews from our community

Traveler rating
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    240
    44
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    9
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166
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Brussels, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 8, 2014

Venezia is beautifull, and of couse I need it to choose a great hotel! Ruzzini let you travel to the past, feel like if casanova could enter in to your room in any moment, but with all the confort of sec. XXI. Amazing!

Room Tip: The suite with the balcony and the view to the square and a living room
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandriV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 17, 2014
Dear Mr. SandriV,
We are so glad that you felt like Casanova in our Ruzzini Palace. We hope that you’ll join us back for another pleasant stay….Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

Loved our stay here as part of our honeymoon. We arrived on a water taxi from the airport, which was amazing as we got to see lots of Venice and was door to door service.

All the staff at the hotel were incredibly friendly and helpful. This included recommending and booking restaurants, booking our opera tickets and giving general advice.

The location is amazing! V. quiet but only 7 min walk from St Marcs square.

Can not recommend it enough. We stayed in a Junior Suite, which is definitely worth it.

Thanks for making our honeymoon even better!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BradleyB12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 14, 2014
Dear Mr. BradleyB1,
We are very glad that you enjoyed your “honeymoon” so much and that we gave you such a good service.
Wishing you’ll be back once, we thank you very much for your time…
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Tel Aviv, Israel
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 1, 2014

My friend and I had a wonderful time at the Ruzzini when we stayed there for 4 nights at Carnival time (21- 24 Feb). The staff were welcoming, patient when it came to answering all our questions and full of good ideas and suggestions as to where to go. We were upgraded to a room on the top floor which had a terrific view over the rooftops of Venice. Our room with twin beds was very comfortable and well kitted out with all that we required. The location was excellent - near enough to St Marco and not far off from Cannaregio. Castello itself is a joy to explore. Breakfast was great - a good variety and tastefully laid out. As is well known, Venice can be quite cramped at Carnival time however, it was always lovely to come back to the Ruzzini which gave the feeling of being removed from the maddening crowds.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TanyaMod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 14, 2014
Dear Ms. TanyaMod,
We are pleased to hear that you really enjoyed your stay with us, even during one of the most crowded periods (Carnival time), and that you felt so relaxed while with us. Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtownabbey, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

I tend to always be a little bit pessimistic and suspicious when it comes to accomodation and having read a lot of reviews on various hotels prior to booking ours, I was well aware that Venice offers all types, from dodgy to great, and was not sure what we would find. Our stay in the Ruzzini Palace ticked all the right boxes for us and we had an excellent experience. Very professional service everyday, lovely room on the last floor (401), under the roof with cleverly arranged layout. Could do with a little more storage space, though we managed very well for our five-night stay. Very good choice for the breakfast (like most hotels now, I should say), with coffee and hot chocolate to die for. On the last morning, our return flight time prevented us from having a breakfast at the hotel but the staff very kindly gave us a take-away pack, filled with plenty of nice things which covered more than our needs.
The location is great, right at the centre of everything. Compared with the prices in Venice, I feel that the Ruzzini offered very good value for an excellent service.
I would recommend this hotel to anybody.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stephane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 4, 2014
Dear Ms. Stephanie,
We are very glad that you really enjoyed your stay with us, even in one of our basic accommodations and that you found our service so good! We wish to thank you very much for your nice words and hopefully have the pleasure of seeing you once more! Again, many thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2014 via mobile

Stayed for two nights with my adult daughter who had never been to Italy before so was hoping this stay would be all that she hoped for. Was not disappointed!
Hotel staff were absolutely brilliant, nothing was too much trouble for them and we did test them to the limits as the room originally allocated to us was far to small and dark so an upgrade was needed but this was sorted and although it cost a further 300 euros it was well worth it. The location was amazing, a short walk took you either to Rialto or St Marks with several good restaurants on the way.
I would definitely recommend this hotel for a short break as it offered all that was required and more.
Thank you.

Stayed May 2014
Helpful?
1 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, June 4, 2014
Dear Mrs. AnnW,
We wish to thank you for your time to leave your kind review about your time with us while in Venice. We are glad that even last minute we had been able to arrange for you a room upgrade that you really appreciated! Hoping to welcome you once in our Ruzzini Palace….Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed May 21, 2014

Arranged for transportation from the train station thru the hotel, which was prompt and much appreciated. Room was a good size, beautiful wood and art all around. Our room included a "welcome" drink in the bar and breakfast. Breakfast was quite good with many selections.
Our room also included a trip to Murano to a glass factory, but this was just a sales promotion, do not go, I felt like we wasted precious time.
Overall, great hotel and staff, would certainly recommend.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChasTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, May 27, 2014
Dear ChasTrave,
Thank you for your time to write your experience while with us in Venice, we are glad that your stay has been good and that you liked our staff…as far the complimentary Murano glass visit included on the package, for some reason it can be spectacular since you see how they handmake the glass, this is “kind of art”…if you never sow, it can be very interesting. Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ruzzini Palace Hotel

Property: Ruzzini Palace Hotel
Address: Castello 5866, 30122 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#23 Business Hotel in Venice
#23 Family Hotel in Venice
#27 Luxury Hotel in Venice
#29 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ruzzini Palace Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Ruzzini Palace Venice
Hotel Ruzzini Palace

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