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“Would not recommend- especially at the price”
Review of Art Blue

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Art Blue
Ranked #329 of 474 Venice B&B and Inns
Reviewed September 5, 2011

Positives: Room was nicely decorated and clean, bathroom was mostly clean and spacious, easy enough to find, location was great- short 10 minute walk or less to St. Marks Square, same to Rialto Bridge, or in other direction across Accademia Bridge 4 minutes and you're at a Vaporetto stop which takes you everywhere
Fridge and tv in room

Negatives:
Bathroom was grimy around base of shower
Shower door broke off the moment we tried to slide it open so we spent the trip trying not to flood the bathroom when showering
Aircon barely worked which was really uncomfortable in the middle of August- we had to keep having cold showers to cool down and couldn't open the windows at night otherwise mosquitos would have come in
Breakfast awful- concentrated orange juice, 'toast' from packets with jam, sickly sweet croissants from packets, 'hot' water with sachets of tea or coffee but no milk provided at all- and we had to tell them an exact time we wanted it for our whole stay, very odd and doesn't give much flexibility about when you want to wake up, and it is served in the room which is a bit odd and kind of an invasion of privacy
When we arrived the man who presumeably runs the place was waiting in our room which was a bit strange, he had his stuff kind of spread about on the table and had used the loo as the seat was up and the hygienic strip moved. We payed on arrival but didn't have all the cash on us at the time so he let us pay the rest the following day which was understanding of him. He gave us the key and asked us what time we would like breakfast- really didn't like that at all, we had to pick a time that we had to wake up for every morning we were there for and the breakfast was served in the room, also a bit strange and quite annoying to be honest. There is a cafe of the same name below the 'b and b' so if they are co-owned I don't see why they couldn't have the breakfast there instead.
When we checked out seemed quite rude as he basically shut the door on us, without saying goodbye or thank you, as we were getting our luggage from the corridor where we had to store it for the day before we left in the late afternoon.

All in all too hot, a bit arkward, rubbish breakfast and not worth the money. Only saving grace was the location.

  • Stayed: August 2011, traveled as a couple
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1  Thank Alwaystravelling90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 20 of 75 reviews

Reviewed June 15, 2011

We had to book a hotel as spur of the moment decision and without TA reviews, Art Blue sounded reasonably good value and central to most attactions, the brief reviews on the booking websites sounded some concerns but nothing too alarming.
On the way to the hotel we received an SMS from Emmano telling us we were being relocated to the apartments in a different location and how we would get there, upon arrival at the vaporetto station someone would be there to meet us, 30 minutes by waterbus and we were at the station where a polite Indian man met us and took our bag the ten minute walk to the appartment...not the hotel that we had booked, as you can see in other posts this appears to be the norm rather than the exception, I guess that the appartments are cheaper to run and therefor more profitable to fill them up as opposed to the hotel which costs more to run.
The entrance to the appartments are old and decrepid, this could be a worry for inexperienced travellers, certainly it would be a dissapointment if you were honeymooners etc.
The airconditioning was not operational and when asked for some cooling they did put a portable aircon in the room which suggests that the aircon system never works. Fresh air in the room is not an option as mosquitos will invade the room, the night we checked in it took me 30 minutes to kill them all to ensure I was not serenaded by mozzies at 3am!
The operators miss the basic skills to run a hotel, used soap was put back in a wrapper and on the sink from the previous guest as was a half used jam at breakfast.
Speaking of breakfast, if you could call it that, was a pot of hot water for your tea bag or nescafe instant coffee, a packet of toast and some biscuits, some horrible orange juice and served to you by the guy who meets you at the station, this is a low cost operation yet costs approx 150 EURO per night. They would be better not to advertise breakfast is included and offer it as a complimentary service.
The morning we checked out we discovered they dont have facilities to accept card payments....can you believe that? I would expect that in an amazon jungle but not Venice!
While Emmano is polite and welcoming it appears that he is purely putting his financial ambitions ahead of the comfort of guests, his relocating of guests is a dishonest and deliberate strategy and should not be allowed, imagine booking a flight to New York and the airline taking you to Brussels instead....false advertising!
All in all it didn't wreck our holiday but there are better options available, unfortunately I wouldn't recommend this as a place to stay.

  • Stayed: June 2011, traveled as a couple
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3  Thank b0yfr0m0z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2010

Let our experience be a warning to you. We received a text message whilst on route to the hotel telling us they had difficulties with our booking and were moving us to another place with superior rooms. We were met by a rude, so called receptionist who was definitely more Indian/Pakistani than Italian. We were escorted to a backstreet building where they had 2 rooms which were dark and dismal and definitely asian rather than Italian. Our booking with them was predicated on 'views over the square' from all windows as we were taking my elderly parents on a tour to remember of Italy. They will remember the brick wall view, the dark room and the rudeness of the staff.
Breakfast was served to you in your room, a cold poor quality jam filled croissant and dry toast biscuits without the provision of butter and burnt coffee.
This was our final stay in Italy on what would otherwise have been an excellent trip with some good quality accommodation everywhere but in Venice. I've since read the review of other guests and it would seem we are not alone, I definitely wouldn't recommend this hotel, it's not even cheap.

  • Stayed: October 2010, traveled with family
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6  Thank SandraJHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2010

We arrived at the Art Blue after a long train journey having stayed in excellent accomodation in both Rome and Florence respectively. Having found the Art Blue in the Top 10 B&B's in Venice when browsing the Guardian Travel website we had high hopes. These were soon dashed. We were greeted by a flustered looking Indian chap, who having taken our names confirmed that we were not booked in at the hotel at all !! Luckily we had had the foresight to print off the confirmation emails and handed them to him. He then left us for stood there for 20 minutes in the sweltering heat with our bags!When he returned he asked to see the email prints again and disappeared again for a further 20 minutes !!

When the flustered little man returned he announced the owner had made a mistake and had double booked the room - we would have to move !!

We ended up in a spillover room down a tiny back alley down at the far end of Piazza San Stefano in a tiny room with a single bed squeezed in for our 8 year old. The air con was broken so a portable one was shoved in a corner, which when turned on sounded like a Harrier taking off !! An unpleasently hot evening was had in a room more akin to a sauna than a bedroom.

In the morning we were told we could pack up and move to the Art Blue (the hotel we actually booked!) and that a discount would be given for our troubles. This discount turned out to be 6 Euros and a large argument broke out between myself and the Indian chap who could not seem to understand why were were so upset !! I eventually got another 10 Euro's knocked off after about 30 minutes bickering !!

On the whole the the antics at the Art Blue ruined our memory of Venice and I would not recommend checking in there as it obviously run in a very amateur way !

Leave well alone !!

  • Stayed: August 2010, traveled with family
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2  Thank Mr_White
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2010

This B &B was hard to find luckily we stumbled upon it. Look for the Art blu cafe and go around the corner and look for the large wooden door. We were early for check in but as our room was already cleaned they let us check in. The owner turned up to check rooms were clean and everything was in order from the previous clients. We were asked to pay cash (apparently card machine was not working!). Once checked in you are given 3 keys for your room, the front door and the main door, then you are left to it and don't see anyone for the rest of your stay. You are asked to leave the keys in the wall of your room and check out by 10 am (the cleaner was waiting for us when we came back from breakfast at 9.20 and asked if we were ready to check out). Rooms were spacious and well decorated. They had obviously been renovated to a high standard a couple of years previously. Bathroom was also big and well renovated. The only negative to the bathroom was the shower was situated on the wrong wall and no shower screen therefore water went everywhere and in order to prevent this you had to shower holding shower in your one hand. When we checked out we asked to leave our bags because we were not catching train to Verona till later that afternoon, we were told we could leave them in the hallway of all the apartments and were given a front door key and main door key and told to hang them on a peg by the front door when we finished. We went back early because we weren't sure if they were that safe and found owner had returned to check we hadn't removed anything from our room. This hotel is in a good location for St. Marks square but closer to the accademia and Dorsoduro area. Cafe downstairs where breakfast was taken was quite noisy when closing up and opening up. Square is constantly used by people at all hours of the morning so noise can be constantly heard. Overall Good location, well decorated, clean and spacious accommodation which is more like a self-catering apartment than a B & B. if you can get this B & B at a reasonable price and don't mind being left to your own devices rather than pampered then I would recommend this B & B.

  • Stayed: April 2010, traveled as a couple
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1  Thank BargainH0lidayHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2009

I have been to many B & B's in the U.S. and I am unable to compare B & B's in Europe since I've never been to any until now. This B & B has potential, but it is not quite up to the standards that I'm used too. First of all we were greeted by Ermano, a very pleasant man, upon our arrival. That was the first and last time we saw him. Secondly, you are required to pay upon arrival which we weren't aware of. The free Wi Fi Internet access did not work for us and we had tried numerous times. There are no telephones in the rooms, but that is the standard in the U.S. as well. Rooms were very nice and clean. The issue I had with this B & B is that they don't supply you with fresh towels everyday. This had posed a problem for us because the bath/shower in our room did not have a shower curtain and the floor got soaked. We had to use the towels to sop up the water. When we returned in the evening to our room, the same towels that we cleaned the floor with was folded and put back on the rack for us to use for our next shower. This was unacceptable. We had to ask the cafe owner below the B & B, who by the way is the business partner of the B & B, to call Ermano to get us fresh towels. He complied and had fresh towels delivered to us, but he made it a point to let us know that they only change towels every three days. This info was in their rules and regulations paper, which was left in the room on the desk, but they referred the towels as sponges. We weren't sure what they meant by that and we couldn't ask Ermano about it because we couldn't get in touch with him. (No telephones) I wouldn't have minded it too much if there had been a shower curtain or door installed so water wouldn't get on the floor. For me personally, I think next time I will skip the B & B's and stick with hotels. At least you get clean towels everyday and staff members on the premises at all times.
The next question is "Would I recommend this hotel to a friend? I answered yes, but my real answer is maybe, but that wasn't one of the choices.

  • Stayed: May 2009, traveled with friends
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4  Thank Dina808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2009

I am not that easy to please, but this was a fabulous hotel. I sincerely recommend the Art Blue. The staff is amazing, always kind and ready to offer advice etc, the room with canal view was worth it. SO wonderful. Everything was clean, breakfast adequate, room beautifully decorated. We want to go back now!

  • Stayed: May 2009, traveled on business
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3  Thank bagygy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Blue

Address: Sestiere San Marco 2808/A, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Hotel Style:
Ranked #329 of 474 B&Bs / Inns in Venice
Price Range: $106 - $200 (Based on Average Rates for a Standard Room)
Number of rooms: 2
Official Description (provided by the hotel):
Renovated in 2007 proposes finely decorated rooms, private bathroom with shower or jacuzzi, hairdryer, air conditioning, LCD TV, soundproofing. In the morning you can have good and full breakfast comfortably seated at the table in the square "S. Stefano" (very important square of Venice), served by the staff of the ArtBlue cafe¨, under your room. The cleaners are made every day. Located at 5-minute walk from Piazza S. Marco and the Rialto bridge, the vaporetto (waterbus) stop on the Grand Canal is at 100 meters distance. ... more   less 
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Also Known As:
Art Blue Hotel Venice

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