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“Enjoyed the stay! Excellent service.”
Review of Hotel Svizzero

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Hotel Svizzero
Ranked #21 of 42 Hotels in Courmayeur
Certificate of Excellence
Tallinn, Estonia
Level 6 Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Enjoyed the stay! Excellent service.”
Reviewed July 9, 2012

Coming from Mt Blanc we were looking a place to stay, cozy hotel it seemed and we walked in/ 2 july. Rate for double room included breakfast was 110 eur. Room no 208.
We saw 3 rooms and they were all equally nice and spacious, some with view to mountain side and some to street. We chose mountain and river side, room had also little terrace.
Comfortable bed, nice soft towels. NB! Very good service (all the staff), warm welcome and polite staff. Very friendly, you felt welcomed. Superb.
Breakfast: egg, pastries, tea/coffee, juice, ham, cheese, jam, cereal/musli, yogurt.

Courmayeur- nice small town to be and I would definitely recommend this hotel.

Room Tip: Mountain side has no street noise.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank kadi-rei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbergoSvizzero, Proprietario at Hotel Svizzero, responded to this review, July 29, 2012
Thank you very much!
I hope to see you in winter season, the ambience is very charming and Courmayeur is a beautiful ski station.
Kind regards.
Ludovico Colombati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
DUBLIN
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 5, 2012

We were astonished by some of the reviews about this hotel. Firstly the hotel is located within easy walking distance of the new high speed lift in Dolonne and the shops bars and restaurants on via Roma. The trick in Courmayeur is to rent your skis on the mountain thereby obviating the necessity to carry anything more than your gloves.Secondly you will not find a more tastefully decorated hotel anywhere in Courmayeur including any of the "five star" establishments and finally the accommodation is just fantastic. We had a newly renovated chalet which was quiet and cosy having been lovingly rennovated with traditional materials and high tech equipment.
If you want an authentic Italian ski holiday with the best that Courmayeur has to offer then stay here, if you want "club med" don't!
We found Ludovico and his family to be warm, welcoming and totally charming people who made this a holiday to remember.

  • Stayed January 2012
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Helpful?
2 Thank ID1Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbergoSvizzero, Proprietario at Hotel Svizzero, responded to this review, July 29, 2012
Thank you very, very much.
I really hope to see you again.
Kind regards.
Ludovico Colombati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 27, 2011

The hotel has the potential to be a delightful mountain chalet style hotel and the owners have obviously gone to a lot of trouble in re-building it with genuine wood, stone and mountain materials. However, we agree with the many other reviews commenting on the poor service and the attitude of the owners, who frankly at times give the impression that they resent having to run the hotel (from some of the other comments on this website, it seems as if this could well be the case). On the first night, we had to ask them to light the fire in the otherwise delightful sitting room which they did although making us feel as if we were asking for something unreasonable- however, it remained unlit for the rest of our stay even though this was the middle of February. At breakfast on several occasions bread had run out even though we were relatively early for breakfast and it was only after having had an argument with the mother of the owner that some more bread was produced although again making us feel as if we had asked for something extraordinary. Otherwise the food was generally good, the rooms pleasant although we would agree very small and not well sound-insulated. In conclusion, we felt it was a shame that this hotel was not properly run when it could otherwise one of the nicer hotels in Courmayeur.

  • Stayed February 2011, traveled with family
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Helpful?
2 Thank sallicap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsvizzero, Proprietario at Hotel Svizzero, responded to this review, April 4, 2013
Thanks for the advice, which I appreciate. Today I can say that what was missing there is, thanks to the fact that by the end of 2012 the management has enriched my wonderful wife and, consequently, the services are much improved. Therefore i ask you to try again. Best regards. Ludovico Colombati.
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Stockholm, Sweden
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 11, 2011

We were a group of four families with 8 children. The location of the hotel was good. Close to the main walking/shopping street and farely close to the Dolonne ski lift. Although out of walking distance if you have kids. The service in the hotel restaurant was good, flexible staff, fair English and very understanding to kids needs'. The food was OK, quite flat with no real peaks. The group expectations were higher on the food. Cosy bar/lounge area.

The ski-lift shuttle service was awful! With 8 kids, we were dependant on this service every morning and afternoon. It was constantly arguments and poor attitude from the driver, and never clear communications around how this service should work and conditions changed all the time. Rooms were charming but small and you could hear your neighbours talking thru the walls. Beds were too short for me (I'm 190 cm). No real "privacy" on the toilet. Two nights the hot water was out in the shower.

  • Stayed March 2011, traveled with family
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Helpful?
4 Thank Jonas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsvizzero, Proprietario at Hotel Svizzero, responded to this review, April 9, 2013
Good evening to all. I am very sorry that the customer did not understand that certain misunderstandings were caused by the fact that the shuttle had to drive my elderly father, who does not know english. Maybe if he was facing reception i would solve the problems, bed included. The lack of hot water was caused by a fault in the heating system, which can happen in any home. Thank you all for your attention. Ludovico Colombati.
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Nizza Monferrato, Italy
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 4, 2011

When I first saw the website of the hotel I thought to myself: Wow, this looks nice! Nice interior decoration, close to the lift, close to the center of Courmayeur and focus on good food and wine. Just the place for me. So I went there for a long weekend in February with a close friend, whom I always go skiing with.
In all the years we have been travelling together I do not think we have ever been more disappointed. The rooms are small and average, the hotel is at least a 15 min walk from the lift, more than 1 km from the center of Courmayeur. The restaurant was close to a disaster with poor food, below average wine list and no atmosphere was so ever. However, the worst thing was the overall service of the hotel. From the moment we checked in, we did not feel welcome and it clearly felt as if the staff did not like working at the hotel. We stayed there for 3 days, but already after the first night we tried to see if we could find another hotel, but unfortunately it was not possible!

  • Stayed February 2011, traveled with friends
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Helpful?
3 Thank Jesper007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsvizzero, Proprietario at Hotel Svizzero, responded to this review, April 9, 2013
Hello to everyone. I thought initially that the client had never come to the hotel, then I realized he was one of those to which I have charged a cancellation fee (see review of 18.01.2011); for that he got angry and wrote false things: the hotel is 300 meters from the center and - overall - the client has never dined in my restaurant. Thank you for your attention. Best regards. Ludovico Colombati.
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Asker
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 2, 2011

Looking very much forward to nice family vacation. Got 2 beautiful decorated rooms, but unfortunately with windows only a few feet away from buzy street.
Food in the restaurant overrated. Worst part is rude service with owners yelling to other guests. The most unpleasant experience was being charged with bar bills wrongly charged to our room and then being accused of trying to cheat them. When we refused to pay this bar bill (only 22 euro but thats not the issue), it was later charged to our credit card anyway without our permission. We find this to be stealing. A very unpleasant end to our vacation in Courmayeur.

  • Stayed February 2011, traveled with family
    • Value
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Helpful?
Thank family-from-norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsvizzero, Proprietario at Hotel Svizzero, responded to this review, March 9, 2011
hello

1 - food overrated; each person can prefer a product rather than another, it's subjective, but i don't believe 3 dishes + a dessert/fruit included service at € 22 (all products fresh and typical) represent an overrated dinner

2 - rooms face of the road are mountain view, costs less than the others and are the last i sell

3 - guests (i appreciate they aren't anonymous for me) were kind and honest persons and i've never accused them to try to cheat us; i'm sure there has been a misunderstanding, due probably to my very bad english

4 - who read the review must know that when it has been published the guest had already received my excuses by email: charging their credit card was my fault and i immediately asked the bank's codes to do a money transfer or if they prefer to have back cash by postal service: i'm still waiting for these informations

5 - not all my employees speak english, overall during breakfast,and i cannot be there 24 hours per day: sometimes it's a problem, i hope to resolve next season

even if i've heavily punished for my mistake (why do we live in a world where excuses are no more accepted?) i don't change my impression about these guests, friendly and honest, that i would like very much to have again in the future

many thanks for your attention
good trip to everybody
ludovico, the owner
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Oslo, Norway
Level 4 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 2, 2011

Having previously always stayed at Romantik Hotel Villa Novecento, it was with a set expectation level we booked a room at Hotel Svizzero. Upon arrival we were impressed, cleanliness, size and ambience of rooms was great, and the "lobby" area looked the part. At this time we found it kinda funny that we could talk (without raising our voice) to our friends in other rooms on the same floor, but during the night when you could hear everything on the whole floor like it was going on in your own room it started to get less amuzing. As for service level, our first experience was getting to the ski lifts. We did get there, but not without being yelled at and frowned upon by our driver, who did not seem to be very interested in taking anybody anywhere. This was just the first of many incidents of service, or rather lack of it. It came to a point when it reminded me of summer camp at the age of 14 where you were not alllowed to do anything (no, you cannot bring your own wine bottle and pay corking fee; no, you cannot have breakfast today because this is the day you are checking out; no, you we're not taking anyone to the ski lifts in the weekends.....). I cannot recommend Courmayeur as a ski resort enough, great skiing, fantastic restaurants, immaculate after-ski, and high-quality hotels. It did not scare us away from Courmayeur, and we will go again, but just choose another hotel.

  • Stayed January 2011, traveled with friends
    • Value
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Helpful?
3 Thank tonifad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsvizzero, Proprietario at Hotel Svizzero, responded to this review, April 9, 2013
Good evening to all. It 's true, there was no good feeling between us, but you should have - even when you are angry - say everything and do not tell lies. On the day of check-in at the bar you consumed bottles of wine purchased elsewhere and, with kindness, we mentioned that it was forbidden (as in almost all the hotels in our region) but you, the next day in the wellness center, have brought dozens of beers purchased at the supermarket, and some of you were drunk and very noisy, so other customers were not able to take advantage of the service. I was wrong not to send you away immediately from the hotel. As for the breakfast on the last day I am obliged to give it, then you have lied. Thank you all for your attention. Ludovico Colombati.
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Additional Information about Hotel Svizzero

Property: Hotel Svizzero
Address: Strada Statale 26 n. 11, 11013 Courmayeur, Italy
Phone Number:
Location: Italy > Valle d'Aosta > Courmayeur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 42 Hotels in Courmayeur
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Svizzero 4*
Number of rooms: 30
Official Description (provided by the hotel):
The chalet of your dreams ... more   less 
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