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“helpful staff, good choice of food, great for ski lift access!”

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Clubhotel Petit Palais
Ranked #18 of 38 Hotels in Breuil-Cervinia
Manchester, UK
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“helpful staff, good choice of food, great for ski lift access!”
4 of 5 bubbles Reviewed April 11, 2012

Arrived in Cervinia, and had to walk to hotel, thankfully not a long way, but fairly steep!
Check in was efficient despite the coach load of people who arrived at the same time, and we were given our all inclusive wrist band. Welcome meeting gave all the information we could want, although some of it did seem a bit conflicting, best to clarify with reps if you are unsure. We had some problems with Crystal regarding the package booked (apparently ski + lift pass package does not include boots – and therefore we had to pay extra). We didn’t join in with any of the extra activities offered. It is a bit out of the centre, but there isn’t much to Cervinia anyway! The proximity to the lift was excellent for avoiding the worst of the queues.

As other people have said, the all-inclusive is what really makes this hotel. The bar is free from half 4 until half 10, perfect for the afternoon tea and cakes and then a beer to relax (tip, get there early if the hotel is busy to get a comfy leather sofa with a great view of the Matterhorn). Lots of spirits are included, although we were surprised cider was not! Three choices per starter, main and dessert, although veggie options were a bit bland on one or two nights. I did notice people eating chips though, so it seems the staff will do their best to help! Hot breakfast can be served, but you order it from the staff, it changes daily, rather than being a buffet. The packed lunch got a bit boring, but it filled you up and there was a good choice of sandwich fillings. Chef night off once a week and 4 course meal on the last night. On the night off we ate at a pizza place recommended by the staff. Called Linos it is next to the ice rink and does genuinely fantastic pizzas for very reasonable prices. There were a few security concerns for the skis and boots as they were not locked up (there was a code to get in the bootroom, but we found the door open several times, so anyone could just walk in). Also, it was a bit of a tight squeeze to fit all the skis, boots and boards in when the hotel was full!

They do have a sauna and jacuzzi at the hotel, but I didn’t use it due to forgetting swimwear, take it and give it a try! Would have been lovely after a long day on the slopes, as unfortunately, our room did not have a bath, only a shower (not good after skiing)! We did, however, make great use of the pool table (free) and table football (50 cents). The rooms were a bit bland and bare, but we only used them to sleep in! There was a hole in the bathroom door and it did not lock properly.

I would probably choose to stay in Zermatt if I went back to the area (pay for the extension, it is stunning, and only 30€ per person extra for a day or 60€ for the week). However, this was a great base from which to improve skiing and boarding and the staff were friendly and helpful and made so much difference!

Room Tip: pay extra for the mountain view, and book a bath!
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A_Fletcher87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Devon, England
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed April 4, 2012

This is an excellent concept from Crystal. It provides good food, packed lunch & free bar from 4.30-10.30. Food at Breakfast & Evening meal was good & wholesome & plenty of it. The pack lunches save quite a bit of money & don't hinder your day if your mile hungry. The bar is perfect, open for when you get in from the slopes & it's all branded stuff & they don't skimp on the measures.

Cervinia town is fairly bland. I've seen better ski towns, but I've also seen a lot worse.

The slopes are very good & varied. If you cover a lot of miles, I would definitely pay the extra for the extention to Zermatt - as it is nearly twice as big. The link was closed on one day due to high winds, but we skied parts of the Zermatt area on the 5 other days.

If you like fine dining or extensive spa treatments or 4*/5* luxury then this may not be the hotel for you. If you have come on a skiing holiday to ski & just want good quality food/drink/bed then this may be just the place.

I would definitely trying this concept again with Crystal.

Stayed March 2012, traveled with friends
Helpful?
6 Thank CHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 25, 2012

The hotel itself is a great. There was 4 of us and both rooms were Mountain View which was great overlooking the plan maison gondola (less than 1 minute walk). The hotel is clean and has a Jacuzzi, sauna and steam room all free of charge, these need to be booked as only 6 people allowed at only 1 time but was easy enough to get a space on the day.

The food was brilliant and couldn’t fault it!!! One member of our group is the fussiest eater and they catered for him everything even if it wasn't on the menu! the menu was 3 course and a choice of 3 dishes for each course!

Drinks were All Inclusive from 4.30-10.30pm, all BRANDED spirits too!

The resort itself is really nice, only 5 minute walk away! Fairly cheap to eat out on chefs night off or lunch if you don’t want packed lunch everyday, Linos bar 10euros for a large fresh pizza!!

Ski hire shop is less than a minute from hotel!! Lots of shops in the day are closed as they have siesta up until about 3pm! Crystal guests also get discount card for loads of restaurants in the resort!!

I had ski school for 5 mornings for 2.5hours and (10am-12.30pm) – the instructors are great, so patient and English was good!

We all had the local pass and didn’t feel any need to upgrade to area pass as plenty of skiing even though 1 member of our group was really advanced.

Also, there is the longest ski run in Europe (so I’m told) 22km RED run!

Overall I had a great time and would defo go back...

Room Tip: Room Tip: Get a mountain view room, defo worth paying a little extra!
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loch lomond
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 22, 2012

Just back 18th March 2012 having stayed at petit palais.The rooms are small and a bit old fashioned but clean with lovely towels,also a bath was a bonus,a great value holiday..Hotel run by Crystal staff who are a great team and always happy to please..Franki the rep was a real treasure as was Louise,the manageress.Bar staff also deserve a mention especially Gillian from Glasgow(outskirts)Well done to all.The Wednesday evening to mountain restaurant was great value for money ,food excellent.Menu,at times, was basic but plenty of it and after all this is not 5* hotel or 5* prices..All inclusive bar starts at 4.30pm but a pint at bar prior to this only cost 3.50 which is cheap compared to resort.Would return here.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lilian07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blairgowrie, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 19, 2012

18th March 2012.

Just back from a great weeks ski-ing in Cervinia,staying at the Petit Palais hotel.This is an all inclusive hotel run by Crystal. The hotel in general is basic 3* but with a lot of plus's: the location to the nearest lifts about 100m; ski in the same; quiet location; good food; and a young staff led by manageress Louise who were a credit to themselves and Crystal. Anyone contemplating a good value ski holiday should certainly check this out.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 28, 2012

Rooms basic but clean and tidy - restricted views plus points bathroom spacious. Staff friendly around hotel but left cudtomers on pub crawl but in all fairness all young and very inexperienced especially in the resturant . Ignored in resturant on many occasions and service very slow plus food often luke warm, very basic, no sauces etc. Can't understand why things have not improved here as always had poor reviews re tge food. All inclusive bar very good value. Long uphill wall back to hotel from town but close to ski lift. Lifts did close two out of six days due to weather plus crossing to zermatt did not open at all- apparently we could have got a refund but not informed by staff until closed. Would stay there again but would hope that resturant service improves as would be a great hotel with this. Improvement

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Reallyreviewed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 26, 2012

We were a family group of 10 on a ski holiday. The set-up at Petit Palais was excellent for us. The very large lounge was a great congregating area for us, rather than trying to squeeze into one of the bedrooms.

And the fact it was all inclusive meant we didn't worry about the bar bill we were racking up, we saved money at lunchtime up the slopes (although we still did buy the odd lunch) and we weren't traipsing round town trying to find a restaurant to take us.

Breakfast was fine, although I'd avoid the streaky bacon and ask for your fried eggs soft! The packed lunch was a filled baguette, packet of biscuits, piece of fruit (help yourself at breakfast) and a bottle of water - the egg mayonnaise was very nice, the chicken salad a bit dry, but each to their own. And the dinners were generally very good. The roast beef on night 1 went down very well.

The staff were very friendly and helpful. We reported a split shower hose one evening; I think they'd have tried to fix it within the hour, but I told them tomorrow morning would be fine. It was nice to get back and find it had indeed been attended to.

The rooms are on the small side, but have everything you need and are comfortable.

The only disadvantage would be that it is slightly out of town; it's probably a 7 minute walk, but uphill on the way back. Perfectly do-able for those who want more nightlife or just to pop down to stroll round the shops.. It's almost right next to the main gondola and cable car station, and we never even queued for them.

To summarise, I would say excellent for groups or anyone who doesn't feel the need to be right in the town.

PS if you do the Meal up the Mountain - beware that they refuse to serve any more beer and wine after pudding is served - make sure you get topped up beforehand!

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clubhotel Petit Palais

Property: Clubhotel Petit Palais
Address: Via Bardoney, 11021 Breuil-Cervinia, Italy
Location: Italy > Valle d'Aosta > Breuil-Cervinia
Hotel Style:
Ranked #18 of 38 Hotels in Breuil-Cervinia
Number of rooms: 39
Also Known As:
Petit Palais Cervinia Hotel Breuil-Cervinia
Petit Palais Cervinia Breuil

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