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“The waiters don't care about customer service.”

Ristorante Rosa D'Oro
Ranked #23 of 450 Restaurants in Trento
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Kids, Local cuisine, Families with children, Dining on a budget, Large groups
Dining options: Lunch, Late Night, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Television, Waitstaff
Trento, Italy
Level Contributor
32 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“The waiters don't care about customer service.”
2 of 5 bubbles Reviewed January 26, 2012

My wife and I have been here several times. The food is pretty good, but the pizza is nothing to write home about. The last time we were there, my wife ordered a pizza, but the wrong pizza came. We tried to politely tell the waitress that we didn't order that pizza and she proceeded to scream at us in Italian, making a scene in the restaurant. We politely explained that we had ordered a different pizza (who orders a pizza with proscuitto cotto, anyway? It's just slices of deli ham). The waitress called her manager over, who also screamed at us, saying we were wrong, even though she was not present when the order was taken. We ended up getting stuck with the pizza and I ended up switching entrees with my wife just so that she would eat something.

The proscuitto cotto pizza was terrible, by the way. Even though we will be living in Trento for a couple more years, we will never go to tha restaurant again -- even if invited by friends.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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819 reviews from our community

Visitor rating
    247
    382
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Austin, TX
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Great find in central Trento”
5 of 5 bubbles Reviewed November 30, 2011

We happened in this place on a Sunday evening (they're not always open on Sundays, but happened to be during the Mercantino). The place was packed. We shared the plate of German-style meat and sides. It was delicious. Exactly the stomach-warming food we were looking for in the cold evening. There were lots of pizzas going by our table too, which all looked delicious. And the service was great. Can strongly recommend!

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chr1s77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
58 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Great food at reasonable price”
5 of 5 bubbles Reviewed August 24, 2011

Most of the staff speaks no English so try locate the lovely Albanian waitress who can really recommend you for tasty dishes.

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Issac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
67 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“good food, good service”
5 of 5 bubbles Reviewed September 29, 2010

we dined here twice, and both night have been a very good experience.
service was friendly and fast , even if the place was a little too loud.
it haven't been the best experience in our trip in north italy, but for sure the best in the city.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank js1975ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spain
Level Contributor
270 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 184 helpful votes
“Downtown”
4 of 5 bubbles Reviewed March 27, 2010

This german style beer garden/resteraunt is off the Piazza S. Mary Maggiore tucked away behind double doors. The food is good and the portions huge (german style). Great antipasta plate and good beer.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank keenvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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