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2 - 7 of 165 reviews
Reviewed October 3, 2017

This is a medium-sized hotel located quite far from central Merano in a villa area. We took bus number 4 from the station to Via Mayr Nusser. It is a very long way from the station to the hotel to be able to walk. From the bus stop there are a few hundred meters to the hotel. In principle, the hotel had only German-speaking guests and many of them were older. There is a small garden with a good pool which was nice. The reception staff were nice and spoke good english.
We had a normal sized room with quite a large balcony with furniture. The room had no air conditioning but had a fan. The view was not special, it was facing a number of tall trees and the roof of the main entrance. There are very few rooms that overlook the pool. The furniture was quite worn and the color scheme in dark wood. The room had a mini-bar, a safe and a TV with some international channels. The free wifi that worked quite well. The bathroom which was in blue colors had a bath with shower.
The breakfast was served from 7.30pm and was a buffet and served in the large dining room. At breakfast you received information about today's weather and you could decide if you wanted to have lunch and choose lunch. There was a good selection of bread, ham, cheese, juice, yogurt, muesli. The coffee was served to the table.
We had half board and thus we also had dinner at the hotel. The dinner is served from 18.30 and you could either sit outside or indoors in the restaurant on the ground floor. The dinner consisted of a starter buffet followed by dishes served at the table. You chose between a couple of dishes for pasta dishes and main course. Overall, the food was good. The hotel also has a bar which we did not visit.
The hotel is a little tired and is a good bit outside the city. If you do not need to be able to go to the center of Merano then this may be an option.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Swedish_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2017

I really liked this place. It had a pool that was nice and quiet. No bathing beauties, just people my age (sigh). The pool had a waitress who kept me happy in gin and tonics. The room was nice with a little balcony overlooking the most exotic tree. Neat! The staff was very helpful with directions. It's a pretty good walk into the old city but not horrible. I'm pretty sure I needed the exercise the way I've been eating. (A lot). Overall the feeling is of a historic old hotel that has been maintained very well. I had no complaints with the place at all. Really enjoyed the town as well. Approx $220 Euro for one night in high season.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank often_crabby-travele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2017

The staff was exceptionally friendly and helpful. They gave us tips and directions for places we wanted to visit and were interested about our daily experiences. The food was very good and service was efficient and friendly. The location is not too far from the center but very quiet without any traffic noise.
They were very nice to our children and were interested in their well being.
I can recommend this Hotel for everyone looking for a relaxing and quiet stay.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Qutaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2017 via mobile

I liked the place, really kind employees. The food was really good, and everywhere was clean. There is only a "black spot". Fornitures are '70s style and age. But in perfect state!
Try the swimming pool, I went at 9 in the morning and nobody was in. Water temperature is 30/31 Celsius, good for swimming and good for playing with your children. Will I choose it again? Sure!

Date of stay: April 2017
Trip type: Traveled with family
Thank matteogU4137JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2016

Seriously, who writes these positive reviews, to which we were led?
Only two women were friendly at the reception. And one guy who is a young waiter with a beard! Men waiters in the restaurant have face like they want to kill you!!! Disgusting. Dinner they bring delicious and beautifully served. Breakfast is terrible, nothing is hot. Cleaning woman with short hair is a very unpleasant woman, hating children and I think she just hates life. How can you hire such terrible staff?! The room was nothing special. Only both pools inside and outside were very good. Two saunas - terrible. Will never come back and would not recommend this place.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Inlovewithlife10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waltraud C, Direttore at Hotel Juliane, responded to this reviewResponded March 19, 2018

Good morning,

we are sorry you had such a terribile experience at our hotel. We are glad that the great majority of visitors are very happy with the hotel, the service, the cuisine and the staff. You write there was no hot breakfast. In difference to many 4* hotel, we serve hot breakfast dishes which are prepared on the spot in the kitchen instead of leaving the stuff to cool off on plates at the buffet, as is standard - this is real 4* service!

Ours sincerely
The Director

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