We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,006)
Filter reviews
2,008 results
Traveler rating
1,167
699
100
29
13
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,167
699
100
29
13
Show reviews that mention
All reviews top floor excellent location very nice hotel turin shroud superior room royal palace only negative point within walking distance quiet location business trip major attractions palazzo reale hotel bar breakfast buffet hotel is located main sights old building
Selected filters
Filter
Updating list...
8 - 13 of 2,008 reviews
Reviewed April 14, 2019 via mobile

I spent a weekend at NH and I had a great experience, I recommend this hotel!

The location is perfect to walk the city center, at 50m there’s a nice little square with around 8 restaurants and all look great.
I’ve been selected as “lucky guest”, so I’ve been upgraded to a Junior Suite. Cool!
All employees - from reception to cleaning to breakfast - have been kind and very professional.
At 5th floor there’s a balcony with view on the hill and the city.
Breakfast offers many options and the room is just a nice place from where start the day in the best way.
There’s an internal courtyard, however it was too cold when I’ve been to enjoy, but definitely a nice place for warmer days.
The late check out at 3pm is a smart option (I hate to leave hotels at 11am...)

Hope this can help other travelers

Date of stay: April 2019
Thank Fabbrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded April 15, 2019

Dear Fabbrus,

First of all, thank you for choosing NH Santo Stefano!

We are happy to read that you had a nice Experience with us, thank you for sharing it with other travelers.

We appreciate your comments on the cleanliness and décor of the Hotel and as you said thanks to our strategic location, in the heart of Torino, it is possible to visit the main attractions of the city just walking.

The AntiOx Breakfast Buffet is a must to try! Nothing is better than starting the day with a big range of delicious products.

We really hope to see you again. The next time we will do our best to satisfy your needs even more.

Thank you again for your comment,

Arrivederci!

Gabriella Grimaldi - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2019 via mobile

The architects did a wonderful job with the place- especially the reception area. It really makes the hotel more interesting despite it being marketed more as a business hotel. The rest of the common areas as well as the rooms are comfortable, modern and functional. My only negative point is the use of shower curtains in the bathrooms. It simply isn’t done anymore in hotels of this category. It gives a less than sanitary impression. (Our suite had two- one with bath tub and the other with shower for pwd’s, excellent and spacious) And if you’re going to use shower curtains, make sure you trim off the tags. They kept the IKEA tags on. If ikea isn’t sponsoring you or paying for publicity, you shouldn’t give them any. Anyway, just a little impression. Otherwise the hotel is great!

Date of stay: April 2019
Trip type: Traveled with family
Thank Juicyjooze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded April 10, 2019

Dear Juicyjooze,

Thank you very much for choosing NH Santo Stefano during your stay in Torino and for sharing your experience with us and the other travelers!

I’m glad to read that you enjoyed the originality of our building, designed by worldwide known architects Gabetti and Isola, as well as the style of our rooms, that perfectly combine an elegant minimalist design with rustic wooden details!
With regards to the shower curtains, we do agree with you and we are pleased to inform you that we are close to a soft restyling of our bathrooms: during your next stay, that we hope will be soon, you probably won’t find them anymore.
Thank you again for your precious feedback and… arrivederci!

Gabriella Grimaldi – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2019 via mobile

Incredible hotel - rooms , service and breakfast . Central location ..’perfect for business and for a vacation .
I was upgraded when I arrived and enjoyed a superior room , my ambition for the next visit will be to secure a top floor panoramic room !

Date of stay: March 2019
Trip type: Traveled on business
Thank Jomatindchar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded March 19, 2019

Dear Jomatindchar,

Thank you very much for the preference shown towards NH Santo Stefano and for sharing your experience with us and the other travelers.

I'm glad to read that you enjoyed our central location, literally a few steps away from world know attractions as the Egyptian Museum, our rich buffet breakfast, where you can find a wide range of fresh and local products, as well as our warm and professional service.

We look forward to your next stay and we will do our best to satisfy your needs even more!

Arrivederci,

Gabriella Grimaldi - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2019 via mobile

It is an amazing experience in staying at Hotel NH in Torino. We do have really good time in the hotel lounge. Eleonora, the server of the lounge, recommended us a good local white wine. I share the pictures here.

Date of stay: February 2019
Trip type: Traveled on business
Thank G7495LYhenryh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded February 19, 2019

Dear G7495LYhenryh,

First of all thank you for choosing NH Santo Stefano for your last stay in Turin and for sharing your experience.

We are very happy to hear that you appreciated our hotel, this is the ideal place to find peace and relax, thanks also to the numerous services that are included within the structure as you have had the pleasure to appreciate.

We are honored to read you enthusiasm for the professionalism of our staff, with a special mention to our barlady Eleonora.

Please contact us before your next holiday in Turin, we will be happy to offer you our best services.

Arrivederci !

Gabriella Grimaldi - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2019

Stay here just for the wonderful staff & service! Top hotel

Franco not only ensures breakfast is outstanding but took the time, care and trouble to make our daughter a French toast takeaway when she was too ill to eat breakfast.

Solange and others spotted we needed lots of water for breakfast tea and brought us fresh flasks of boiling water to our table.The tea selection is fabulous, each variety muslin teabag delicious.

We are grateful to so many other kind, caring, helpful staff, too, whose names we do not know. THANK YOU EVERYONE!

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriella G, Direttore at NH Torino Santo Stefano, responded to this reviewResponded January 22, 2019

Dear Anna P,

THANK YOU for choosing NH Santo Stefano for your stay in Torino and for sharing your experience with us and the other travelers.

I'm proud and glad to read that our staff, with a particular mention to Solange and Franco, has been able to pamper you and make your stay special!

We hope that you will consider us your home in town and that you will soon come back to Torino for another outstanding NH Experience, arrivederci!

Gabriella Grimaldi - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews