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“Nice hotel if visiting Turin”

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Allegroitalia Golden Palace
Ranked #33 of 130 Hotels in Turin
Reviewed July 9, 2013

This is a pleasant enough hotel, but with nothing being exceptional. Location is good, but located on a small kind of sad side street. Reception staff are nice enough, but not overly knowledgeable about things to do in the city. Our room was large and comfortable. Be aware that even for 5*, you will not get free access to the pool or spa. I found this strange. They had a small gym that was ok, but you were not even allowed to use the changing rooms. The layout of the hotel made it difficult to get around - plus one elevator was out of order. WIFI was FOC, but required a userid and pw. Overall OK nights at this place, but did not feel like a 5*.

  • Stayed: June 2013, traveled solo
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Thank Seasonedtraveller023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 - 151 of 968 reviews

Reviewed June 21, 2013

we drove from the French Alps for a 2 day stay in Turin. What a fabulous city. The Tourist office showed us some available hotels so we chose this 5 star. Lovely reception area, great location, lovely room with gowns, slippers, toiletries. Reception failed to mention wifi access which a scratch card is needed and also the spa. There was a party on the night we stayed so access to bar and restaurant was restricted. They park your car for 35 euros which was a bargain given the cities parking meters are 2.50 euros an hour. we paid 169 for the room (inc taxes) plus 35 car parking. The breakfast was included but when we arrived to the restaurant we were only offered a hot drink, toast or cake and had to pay 20 euros each to upgrade breakfast which we declined.

Room Tip: we stayed on the 2nd floor and were upgraded from a deluxe to a superior
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  • Stayed: June 2013, traveled as a couple
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1  Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Very clean and comfortable rooms; nice fashion/design lobby and areas for a break; very quite and laid back athmosphere...garantee of a good sleep quality; great location.
Being a five-starred hotel, I would have expected better staying:
-Basic spa services (e.g. sauna or pool) are not included in the rate
-Italian breakfast includes only cappuccino and croissants, bread, jam.
-The reception is very busy (it took quite long time for both, check in and check out)

  • Stayed: May 2013, traveled with friends
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2  Thank paovi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

Great hotel, comfortable beds and modern design. Good service, great location in city centre. Careful with what type of breakfast you have included in your rate (Italian or continental?). Italian breakfast includes only cappuccino and croissants, bread, jam.

Room Tip: Ask for room away from main streets
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  • Stayed: May 2013, traveled with family
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Thank Epicurians000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

Being a five-starred hotel, I would have expected a better outcome:
- the room, even if clean (and slightly old-fashioned) and furnished, was really small
- we asked for an additional towel and bathrobe and we had to wait two hours (with two reminders)

Great buffet, nice spa/pool (even if with disappointingly short opening times), but I wouldn't say that it's a five star hotel

  • Stayed: February 2013, traveled on business
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4  Thank nkcecio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

2nd stay, after one and a half year.
Positive: location, cleanness, overall high standards and very kind service in all compartments.
Negative: The breakfast buffet, once glorious, is now simply a ghost of what it was: 25€ per breakfast may make sense, in Italy, for a glorious selection. Here, you only get and "Italian breakfast" buffet (sweets, cakes, tosts, jam...). If you want the rest of the buffet you must add extra 20€, but the offer is nothing special: fruit joice (not fresh), scrumbled eggs, bacon and little more. Truly NOT a 5stars luxury anymore. Amenities in the bathroom fit a 3/4 stars standard.
The entrance to the SPA area is now charged 20€. It's very nice, despite not that large.
On the other hand, rooms charge seems decreased -if you leave out these extras.
This Hotel was created for the Olimpics. But this city (with increasing tourism and collapsing industry) cannot give enough business to a 5stars luxury place. The new management is making the effort to make this place less boring and attract more local people: aperitivo-happy hours, sunday brunch for families...
You may question the pretentious design (a bit international, I'd say fitting the asiatic taste for "dark is luxury") and basic rooms are definitely small (the superior are very large, tough). But it'll be a fine stay.
The breakfast-thing is a bit annoying as you're also expected to sit in two different areas of the room. Let's see how future years go by. I could come back, but I guess I'll try something different next time.

Room Tip: If you like spacious rooms, avoid the basic ones. Some rooms require a long, very long walk to be re...
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  • Stayed: March 2013, traveled as a couple
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2  Thank Hedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

The hotel is in a decent location, close to the main shopping street.
However first problem on arrival is to get inside the hotel without getting stuck in the revolving doors with your luggage. Service seems to start once you are inside. There it is great and super helpful though.
If you have a choice stay in the main building as getting to the adjacent Palace 2 is not fun and rather annoying.
The room was nice, but small. Can't see a couple fitting comfortably with their luggage.
Most importantly though I slept well.

  • Stayed: March 2013, traveled on business
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Thank klaus b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Allegroitalia Golden Palace

Address: Via Dell'Arcivescovado 18, 10121 Turin, Italy (Formerly Golden Palace)
Phone Number:
Location: Italy > Piedmont > Province of Turin > Turin > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Turin
#15 Business Hotel in Turin
#21 Luxury Hotel in Turin
#22 Family Hotel in Turin
Price Range: $138 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Allegroitalia Golden Palace 5*
Number of rooms: 195
Official Description (provided by the hotel):
AllegroItalia Torino Golden Palace, the symbol of a new hotel concept. In the heart of the historic center of Turin: in the middle of all the wonders and historical, architectural, cultural and fashionable attractions of one of the most beautiful cities in Europe; modern 5-star hotel, spaces to live tourism and business travel with an innovative and funny way, adopting all facilities to enjoy the best quality of life: 7 different types of rooms to welcome you with "Joy, Love and Art ", the corporate mission of the AllegroItalia brand in the concept of democratic luxury;195 rooms, Theme Suites, Room for Art, Meeting & Congress Center, Restaurant, SPA & Fitness Center; the Maserati Quattroporte and the Vespa 125 can be rented for hours, the Games Corner and the MiniClub, the Golf Putting Green, the Pillows Menu, the Free Ice Machines on the Floors, the Frisbee, the Smart TV in the Deluxe Rooms and of upper categories, No Check-Out and all what you can expect from a high-class hotel. ... more   less 
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Also Known As:
Golden Palace Turin
Golden Palace Hotel Turin

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