The bad experience starts at the reception. The restaurant was half empty and I was the first one to arrive, but the lady at the reception told me I could not take my seat until all of the party (we were only 3) had arrived. I had to wait outside! What an absurd policy - and not very business-smart either. When I asked why this is the policy I got no intelligent answer from the "manager" except that "this is the policy". I've been to restaurants in 50 countries and never got such a dumb answer. As I speak fluently Italian it's not a question of understanding but of attitude. The managers attitude will certainly not make me return there.
Fortunately my family arrived and it was not very cold outside.....
The food is at best mediocre, the atmosphere lousy and the staff does give the impression that they do like their job. For 20 euro on average there are hundreds of places in Torino where you can eat better, be treated nicely and enjoy your evening.
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