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“Strange location but a good night”
Review of Novotel Torino

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Novotel Torino
Ranked #48 of 130 Hotels in Turin
Reviewed September 5, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank David L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RF40, Direttore at Novotel Torino, responded to this reviewResponded December 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (1,152)
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84 - 90 of 1,152 reviews

Reviewed August 15, 2013

not sure if i was just always hungry those times, but in all 4 hotels I have stayed in Turin, I found their buffet the best of these 4. :)

I stayed 2 weeks and it was quite relaxing being a few minutes drive from our headquarters.

you can borrow fiction to kill time and it was most useful to me

nowhere to eat near, though.

  • Stayed: December 2012, traveled on business
    • Value
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Thank supreme_dahon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RF40, Direttore at Novotel Torino, responded to this reviewResponded December 13, 2013

Dear guest,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Giuseppe Avignone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

Stayed 10 days. The staff were amazing considering the stress they were under. Front desk, the restaurant, the bar staff, the pool girls were courteous, helpful and made our stay memorable with their customer service. The beds were great. Only negative thieving gypsies on the number 4 tram especially around porta nuova station. Restaurant had good food. Rooms very clean. Overall very happy.

Room Tip: Enjoyed front facing room view of alps. Gypsy camp played loud music all day on Saturday but it was...
  • Stayed: August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 987KimB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RF40, Direttore at Novotel Torino, responded to this reviewResponded December 13, 2013

Dear guest,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Giuseppe Avignone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

Stayed in a family room with 2 adults and 2 children, room was ample and clean. Good secure parking. The hotel staff on check in and check out were friendly and helpful. We ate in the hotel restaurant and the food was acceptable for a chain hotel, but as normal over priced for what it was. More staff needed as the night we checked in the hotel was full with guest going to world master games and the wait in the restaurant was long which after a long day travelling with 2 young children is not ideal. Children loved the xbox Kinect which is a nice touch to let you have a drink in peace.

Stayed: August 2013, traveled with family
Thank michelle.stanley5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RF40, Direttore at Novotel Torino, responded to this reviewResponded December 13, 2013

Dear guest,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Giuseppe Avignone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Stayed here 1 night, room was good size, bathroom was good size, but there was pubic hairs in shower bath recess, which we thought was disgusting there was nicer size soaps in this hotel & shampoo & shower gel . The bed was a plank of wood, we had to sleep on top of quilt to make it feel like a mattress. There was a fridge, tea /coffee making facilities & a safe. Breakfast was ok.
Wifi worked very fast in this hotel for us , but was not the case for others in our group. Hotel had swimming pool, although we didn't use it.
Now the area absolutely nothing around. Tram across the road but will take 15 mins ride to reach centre.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank foreveritalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RF40, General Manager at Novotel Torino, responded to this reviewResponded February 4, 2014

Dear guest,

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,
Giuseppe Avignone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

First of all, the hotel is very hard to find unless you have a navigation system. It took a while for my party to find the right place. When we got to the hotel, it was very hot and neither the air conditioning nor the mini fridge were working. The mattresses did not smell clean and the shower was full of mold and mildew. The hotel itself is also quite far from anything touristic. To get anywhere important you'll have to get a car. However, they have free parking in the front of the hotel, a pool, games, and very delicious breakfast that includes pastries, tomatoes, mozzarella cheese, and coffee.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Espana_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RF40, General Manager at Novotel Torino, responded to this reviewResponded February 4, 2014

Dear gues,

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,
Giuseppe Avignone

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank shookiTurin_Italy
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RF40, General Manager at Novotel Torino, responded to this reviewResponded February 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Torino

Address: Corso Giulio Cesare 338/34, 10154 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Turin
Price Range: $78 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Torino 4*
Number of rooms: 162
Official Description (provided by the hotel):
Modern hotel which combines the international standard with a typical atmosphere. In a strategic position, it is easy to reach for anyone traveling by car, train, or plane. Novotel Torino is an ideal solution for those coming to Turin for business or leisure. ... more   less 
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Also Known As:
Novotel Hotel Turin
Novotel Turin
Turin Novotel

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