Stayed in this hotel on 3 occasions. My first night there was in 2012. I got a recently renovated room and had a very pleasant experience overall back then. I did not hesitate to chose this hotel again for 2 (non-consequtive) nights in JUN 2013, also taking into account the best rate which they quoted out of all Accor group hotels in Turin. I do not have any problems with location as my friend is always picking me up when I am in the city. And by no means it is a dangerous place as others stated below - it's just not a (tourist) center of the city and the surroundings are rather a dull-looking residential area.
My second experience with the hotel was not as satisfying as before. Both times I had to ask to change the room. On the 1st night it was because of the stale smell of tobacco. The room I got instead had a broken A/C - I didn't ask for a new room again only because it was not very hot outside and I could live without an A/C that night. On the 2nd night I had to change the room because of an unbearably noisy A/C (which also did't seem to provide any fresh air). The replacement room had the funniest loo I've ever seen: it was so cramped that I had to be creative and flexible to use it.
And only then you start to notice 'other things' in this hotel: that it's public areas are indeed dated and run-down, the wi-fi (free) could be faster, the rooms could be kept a little bit better, etc.
Contrary to other opinions, the breakfast was OK - a standard selection of food for a hotel of this level plus one of the best croissants I've tasted in a while.
To conclude - the hotel should indeed shed 1 star to conform to reality and then they would be OK - not being outpriced by any means. But you get what you pay for and as for me, I will chose another (newer) hotel next time when I am in Turin even if it costs a bit more - just to be sure my comfort is not at stake.
- Official Description (provided by the hotel):
- Qualys hotel Royal is located in a great location: a few minutes walk from the historic centre of Turin, less than 1 km from the Duomo, Porta Susa Station and the nearest underground station, about 1.5 km from the Juventus Stadium, 10 minutes away by car from Reggia di Venaria. Access to public transport in front of the hotel. Excellent location for sightseeing, to visit Juventus Stadium, to visit museums, exhibitions, cinema Museum, Egyptian Museum, Royal residences, movida torinese the quadrilatero romano and in Piazza Vittorio Emanuele along the embankments, possibility to park the car in the garage or the car park of the hotel. The hotel has a restaurant with regional and international cuisine, two bars and a modern and well equipped conference centre suitable for any type of meeting or event, for both for business, to organize private events baptisms, weddings, birthday parties. The property offers tastefully furnished rooms, Soundproofed and equipped with modern amenities. You can use your laptop for free WiFi in every room. The easy access to Torino Caselle Airport, the ring road and highways for all directions make it ideal for any need. ... more less
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- Also Known As:
- Mercure Hotel Turin
- Mercure Hotel Torino Royal