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Reviewed July 18, 2017 via mobile

The staff were very accommodating when we arrived an hour before check in and gave us lots of options of things we could do while we waited for a room to be ready. The only problem with the room was that the air conditioner didnt seem to be connected to the control panel and the room just would not cool down! The huge plus to this hotel was the 5 euro breakfast buffet. It was easily one of the best breakfasts ive had in Europe!

Stayed: July 2017, traveled as a couple
1  Thank Baker_Bowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this reviewResponded July 22, 2017

Dear Guests,

It is a pleasure to read Your comment and knowing that You appreciated the positive attitude of the Staff and our friendly service.
In the specific we are sorry that You verified some problem with the AC temperature setting. We are pleased to inform You that our Guests can manage the temperature directly by the thermostat located in each room. However, the Reception Team is always at Guest’s disposal in order to fix the preferred temperature.
Moreover, thank You for mentioning our super Breakfast buffet! Lovely fresh fruit, a good choice of cakes, pancakes, a salty variety of food and a great coffee are really important to start the day.
We hope that You’ll give us a second chance to have the opportunity to welcome You back at our hotel and offer You another unforgettable experience.

Best Regards,

The Executive Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2017

I had gone to Turin for just 2 days in order to see an opera at Teatro Regio Torino and I wanted somewhere clean, quiet, out of the centre and near the park and river, and near a good supermarket since I have to prepare my own food. Best Western Executive Suites ticked all the points on my wish list.

I’d arranged an airport transfer with the hotel and I’d definitely recommend this. Not only is it convenient but the driver was nice, the price reasonable but I did notice, on leaving the airport, that there was a long queue for taxi’s in front of the airport.
I’d asked for a top floor, quiet room and my Business Suite was on the top floor in the building to the rear of the hotel. It was very clean and quiet – of course, you hear the occasional scrape of a chair from a neighbour but I hear no noise from TVs, other guests in neighbouring rooms or the street outside.

The air con unit, a wall unit under the window, was, however, a little too noisy to have on whilst watching TV or whilst sleeping but I prefer to have the window open wherever I am, if possible. This was fine for me as I didn’t feel too hot and there was no street noise. The air con worked well at other times and was good for keeping the room cool whilst I was out.

The bed was nice and firm and the pillows comfortable too.
Whilst the TV channels – there is a huge number! – are mostly Italian, there are several American/English language channels.

The layout and space was good for me, as a solo traveller though the shower unit felt a bit small - that said, I think that is because I am used to an ‘open plan’ type of shower.

The staff were helpful prior to arrival via e-mail and during my stay.

The WiFi is free, though a bit slow and unstable at times. I was, however, able to watch programmes on Netflix on my laptop with no problems.

For those, like me, who need or prefer to make their own food, having the small kitchen unit is perfect. For foodies who prefer to eat out, there is a good selection of restaurants within 10-15 minutes’ walk and the hotel has detailed information and recommendations about local eateries. There is room service at the hotel and you can pay a small charge for the breakfast buffet (which I didn’t try but I saw it and it looked lovely with a good selection) but, other than that, there is no evening restaurant within the hotel.

The hotel is about 25-35 minutes’ walk from the centre of Turin. I didn’t explore public transport options. The main road into Turin is not in a great area, it’s a bit run down so it’s not a ‘pretty’ walk but I never had any problems. About 10-15 minutes’ walk in the opposite direction is an excellent Carrefour supermarket, selling a wonderful array of standard and organic and speciality diet foods.

Having walked round the centre of Turin and seen the location of other hotels, I’d definitely recommend Best Western Executive Suites because it’s so much quieter and the river and a lovely park, not to mention excellent value for money.. I’ll certainly come back to this hotel if, as I hope, I come back to Turin next year.

  • Stayed: July 2017, traveled solo
    • Value
    • Location
    • Service
1  Thank Sheena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this reviewResponded July 22, 2017

Dear Guest,

We are pleased that You found the room clean, quiet and functioning as well as our location nearby Valentino Park, nice restaurants and supermarkets, that has been working so well for You.
As You already experienced, we can arrange airport transfers on request for our Guests at a reasonable price, in a way to ease Your trip to the Executive Hotel at the moment of Your arrival and also when You have to leave.
The Staff is really pleased for the words You spent for us: it is a satisfaction for us to know that we looked after You so well throughout Your stay, giving You useful advices and informations about what to visit and where to eat in the city of Turin.
In fact we always try to please Your requests and preferences about the rooms Your prefer in case we have the opportunity to make you feel more comfortable throughout Your stay, as if You were home.
Since we are really close to a Carrefour Supermarket 24/h open, it’s really easy for our Guests to satisfy every necessity and it offers a great variety of organic food also to take away in case You don’t want to eat out everyday.
Moreover, we are glad to know that You would come back in our Executive Hotel: this is definitely the best reward for us. We look forward to have You back soon and offer You another unforgettable experience.

The Executive Hotel Team

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Reviewed June 20, 2017 via mobile

My daughter and I stayed in this hotel and had a wonderful visit. It was very clean and bigger than any of our other rooms during this Europe visit. We enjoyed having a desk with WiFi, a sofa, a fridge to keep things cold, and a coffee maker. The desk attendants were very helpful, albeit not quite as friendly as our other hotels. We enjoyed the breakfast (eggs, cold and hot meats, cheese, fruit salad, waffles, pastries, yogurts, jams, Nutella). (I happily had enough non-carb items to eat at breakfast.) We also frequented a corner store nearby for fruit, cheese, etc to keep in the room for snacks. The front desk recommended the Egyptian museum, which we enjoyed, and was walking distance for the average person. (Unless you have trouble walking.) Overall, we were very pleased with this choice.

Stayed: June 2017, traveled with family
Thank dresnboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this reviewResponded July 10, 2017

Dear Guest,

we would like to thank You and Your daughter for taking the time to share Your feedback with us further Your visit to the Best Western Plus Executive Hotel: it is a pleasure to learn that You felt comfortable and welcomed, as this is constantly what we strive to achieve.
The breakfast concept has been thought to fulfill our guest's needs of a healthy and tasty breakfast: in fact part of our buffet is composed by fresh fruits, a great variety of pastries and cakes, gluten free products and there is also a wide range of non carb items as You mentioned.
The whole Team looks forward to having the opportunity of welcoming You back for another stay in the near future.

Best Regards,

The Executive Hotel Team

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Reviewed June 16, 2017 via mobile

The area of the hotel is quite good, not only cause it is close to san salvario which is full of bars and restaurants but also close to the way to exit torino and go direction Moncalieri if you are there for work. The personnel was quite polite when i arrived very late to check in. The people in the breakfast room were a bit strange but it's ok. Room was nice, clean, quite a nice size for a business trip and not noisy and breakfast quite good. I would go back.

Stayed: May 2017, traveled on business
1  Thank N A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this reviewResponded June 24, 2017

Dear Guest,

For a business trip is really important to be comfortable in a quiet and nice room and moreover to do a nutritious breakfast like the one we offer our Guests.
Our location is strategic and every place is easily reachable from where we are located: also for a work trip Turin is a really nice city full of attractions.

We are glad to know that You would come back in our Executive Hotel: we look forward to have You back soon and offer You another unforgettable experience.

The Executive Hotel Team

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Reviewed June 11, 2017 via mobile

Check-in staff were excellent and helpful. Easy walk from train station. Right by Metro stop. Room was well appointed, quiet, comfortable and clean. Breakfast was inexpensive and good. Variety of food available.

Stayed: June 2017, traveled as a couple
Thank XineF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and Suites, responded to this reviewResponded June 24, 2017

Dear Guest,

We are pleased that You found the room clean as new, as well as our location working so well for you and also having experienced our delicious breakfast.
As You noticed the position of our structure is very easy to reach and well connected by tram lines and metro stations nearby.
The whole Team looks forward to welcoming You back for another stay very soon.

Best Regards,

The Executive Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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