The room was very spacious and clean and the location was quite central (but then again the city centre is very small and everything is within 10-15 walk max).
The receptionists didn't speak any English (with the exception of the lady who met us on the first day) and were quite rude (especially the guy who checked us out).
Also, there was no heating in the rooms (they only have it for a couple of hours centrally in the evening). It was the beginning of February and the temperature at night was below 0. The last thing one wants after the whole day spent outside in cold weather is to come back to a cold hotel room and go to bed wearing loads of layers.
Worst of all, the noise insulation is non-existant in this hotel. The walls are paper thin, we could hear people using the toilet, sneezing, coughing, talking and laughing at 3.30am. It was a nightmare, to be honest. On the top of it, our room (104) was facing the street with the noisy trams and buses that start at 6pm and finish at midnight.. There are traffic lights just outside the hotel, so the trams and buses were braking and starting to move again with all the related whistles, blows and noises. We tried using the ear plugs, but it didn't help, two sleepless nights and our city break ruined.
We definitely do not recommend this hotel.
Oh and don't get there breakfast service. It's some packed flight food which is a sin to serve in a city with such amazing food. It's served at the reception, by the entrance door. So you are better off getting your breakfast somewhere else.
- Official Description (provided by the hotel):
- The hotel was completely renovated in 2011, offers a cutting-edge facility for the efficiency of services and the special attention given to the customer. These prestigious features allow you to qualify as a "Boutique". The location close to the heart of the historic center of Turin allows you to walk to the major attractions of our beautiful city. ... more less
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