The hotel had no record of our booking on arrival despite having a booking confirmation from Expedia (have booked many hotels through Expedia and never had a problem before). The receptionist was very offhand about it as though it were MY fault!
Throughout our four night stay we found the hotel staff (especially reception and dining room) offhand and uninterested to the point of rudeness generally, with an attitude suggesting they were doing the customer a favour by attending to any requirements.
The room was large, comfortable and clean, but it was an awkward shape with little natural light. The public areas are dated and verging on shabbiness.
The hotel is very well situated opposite the main train station and adjacent to Via Roma and the old city.
I will return to Turin but I will not stay in this hotel and I will not reccommend it to others.
- Official Description (provided by the hotel):
- Welcome to Starhotels Majestic in Turin. Our beautiful 19th century building is conveniently located opposite the Porta Nuova station, close to the city centre and the main monuments, making it ideal for business and leisure guests.A very comfortable and traditional 4 star hotel, the historic Starhotels Majestic features a magnificent Liberty skylight and beautiful crystal chandelier in Le Regine restaurant. There are 161 rooms and suites, a fitness room and 10 conference rooms seating up to a total of 1.150 delegates - the largest business hotel in the city centre.Come and enjoy the long-standing tradition of Italian hospitality in the heart of Turin. Partnership with Eataly means new value and uniqueness for Starhotels' offering. If you're seeking excellent local dishes and international dining in Turin, take your seat under the beautiful Liberty skylight and crystal chandelier in the Le Regine restaurant. Or, for anything from coffees and light lunches to an evening of indulgent drinks and creative cocktails, our traditional lounge bar, Il Circolo, is a wonderful spot to relax with friends. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Starhotels Majestic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Starhotels Majestic Turin
- Starhotels Majestic Hotel Turin