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“Worn out + Bad service” 1 of 5 bubbles
Review of Starhotels Majestic

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Starhotels Majestic
Ranked #16 of 128 Hotels in Turin
Certificate of Excellence
NL
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Worn out + Bad service”
1 of 5 bubbles Reviewed December 23, 2011

Hotel worn out, staff not helpful, restaurant very bad and too expensive in comparison to the neighborhood.
Laundry ruined my cloth, no apologize, no money back.
Avoid this hotel, there are plenty hotel in Turin, that gives a much better value, than this one, unfortunately I made a mistake, for sure I'll never come back to this hotel.

  • Stayed December 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ATNT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
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Belo Horizonte, MG
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed December 20, 2011

Right on the middle center of Turin, this hotel offers as its best the location near many stores and restaurants. As a bonus you still have the Puorta Nova train station in the front. The amenities are nice, in spite of a little bit old. The overall service is good and the room cleaness is above average.

  • Stayed December 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Marcus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed November 26, 2011

I use this particular chain quite alot when travelling around Italy. The Majestic is a good standard four star hotel with free wifi offered in the lobby. Very conveniently situated for the Porta Nuova, the main railway station. Staff efficient and friendly. Restaurant is typical of a business hotel, convenient and average if you don't have time to venture into town. Two course meal with a bottle of wine approximately 50 Euros. Breakfast buffet style and good. All in all, a good business type hotel which I would recommend to anyone looking for good value for money accomodation.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bewlaybros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 10, 2011

Through an intermediate, I had a 70€ room which was quite fancy for the price. Not very quiet because of the location on the corso but very comfortable room, good breakfast. Still no free internet connection, except in the lobby.
I was not looking for a precise location and I was quite happy about this choice.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank moab17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
italy/belgium
Level Contributor
136 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed October 17, 2011

I stayed at the Stahotels Majestic for one night in October 2011. The location is perfect - minutes from the railways stations and at the corner with one of the most famous and elegant streets of Turin. The room was not very big but it was ok for two people. Beds were very clean and confortable and towels were also of good quality. However, the carpet and the fourniture were worn down and gave the impression of sloppiness. The carpet in the corridors was also very old and had lost its original colour. Updating and refurbishing would definitely be useful. Breakfast was included. There was a lot but the quality was rather low. The price we paid was ok for what we got but I doubt this was really a four-star hotel.

  • Stayed October 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank claudiac67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northumberland
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed September 29, 2011

Knew the location so knew it to be perfect, just by main rail station, fantastic for all city sights and attractions, priced accordingly. Told at reception to park in underground car park marked "hotels"; no mention of charges. Valet parking by non-english speaker. Given a lovely room,great view; reeked of smoke (non-smoking room requested on booking) Told by trainee receptionist no alternative available, so I rejected the room. Another one, much smaller, found straight away. Still fine but now with view of yard. Coffee facilities, unusual in Italian hotels, unfortunately not refilled by maid. Lovely bar advertised and well located; permanantly shut. Breakfast usual stuff, but tired food and coffee cold and mud-like, very Baldrickesque. Best shock reserved for checkout. Told had to pay the car parking valet, cash only as it was not the hotels parking. 23 euros a night! If I had known this I would have used the train. Sour end to the otherwise excellent trip.
This is a hotel trading on it`s location, impressive building and history.

Room Tip: Stipulate "Camera Matrimoniale" for double bed. Ask for room on the outside for views, ins...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank BTBinnorthumberland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed September 26, 2011

The Majestic is in a prime location, city center, within walking distance from everything you want and right across the street from the train station. Can't get a better location really. The hotel has the amenities and the service of a four star hotel. Small but well equipped fitness room. Great, friendly, helpful front desk staff, wait staff, and the breakfast bar was decent including hot items such as eggs and bacon plus a large selection of pastries, fresh fruit, yogurt, etc. But this hotel badly needs a renovation. Our room 114 was straight out of the 70s and although everything worked properly, parts of it were quite worn and the carpet especially was in bad shape with many permanent stains/dirt and minor damage after years and years of heavy use. The room was comfortable with ample space for suitcases and a working desk for the laptop. The mattress thankfully was not 30 years old and was actually quite comfortable. Room had tea/coffee/minibar, and pay wifi. Lobby and common areas have 30min free wifi if you get the password from the reception. Garage nearby hotel (not associated with hotel) charges 23EUR/night for parking which is a bit high but it is city center. We paid EUR150/night which I did not feel was a good value for this hotel. I don't feel ripped off, but I also don't feel like I'd stay here again. We only stayed here since we were attending an event hosted at the hotel. If you can get a special rate around 100EUR I'd recommend this hotel as then it becomes a much better value, but I don't know if that is possible or not.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank backusmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starhotels Majestic

Property: Starhotels Majestic
Address: Corso Vittorio Emanuele II 54, 10123 Turin, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Turin
#14 Business Hotel in Turin
#15 Luxury Hotel in Turin
#17 Romantic Hotel in Turin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels Majestic 4*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to Starhotels Majestic in Turin. Our beautiful 19th century building is conveniently located opposite the Porta Nuova station, close to the city centre and the main monuments, making it ideal for business and leisure guests.A very comfortable and traditional 4 star hotel, the historic Starhotels Majestic features a magnificent Liberty skylight and beautiful crystal chandelier in Le Regine restaurant. There are 161 rooms and suites, a fitness room and 10 conference rooms seating up to a total of 1.150 delegates - the largest business hotel in the city centre.Come and enjoy the long-standing tradition of Italian hospitality in the heart of Turin. Partnership with Eataly means new value and uniqueness for Starhotels' offering. If you're seeking excellent local dishes and international dining in Turin, take your seat under the beautiful Liberty skylight and crystal chandelier in the Le Regine restaurant. Or, for anything from coffees and light lunches to an evening of indulgent drinks and creative cocktails, our traditional lounge bar, Il Circolo, is a wonderful spot to relax with friends. ... more   less 
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Also Known As:
Starhotels Majestic Turin
Starhotels Majestic Hotel Turin

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