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“Excellent location and service”
Review of Hotel Diplomatic

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Hotel Diplomatic
Ranked #36 of 130 Hotels in Turin
Reviewed February 13, 2013

I originally planned to stay in Torino for 3 days, but this hotel treated me so nicely that I ended up booking for 3 more nights.

First I chose it for its location, a few steps away from Porta Susa train station, which is newer and nicer than Porta Nuova station. As for the historical center, from the hotel you can easily access all places that are worth a visit, just strolling right through the avenue will lead you to different places. Quadrilatero Romano, Museo Egipizio, Molle Antonelliana, Piazza Castello, Corso Vittorio Emmanuelle II... everything can be seen walking, if you have the energy.

The individual room I booked was spacious enough for one, and had all the amenities that I needed. Maybe the Wi-Fi reception wasn't the best, but it was allright. Very comfortable bed and linen, great desk, shower, etc. Everything worked and was well-kept, even if the furniture was not cutting-edge new.

Breakfast was fullfilling, the croissants were great, and there was always fresh fruit available. They could use real orange juice though, that would make a big difference.

But what I really liked about this hotel was its staff, very attentive and helpful, very welcoming and they just gave me great advice on what places to see. They also had no problem in extending my booking for more days at the same rate that I had found online, as a last minute offer.


All in all it was a great experience and I really hope to come back!

Room Tip: The closer to the elevator, the better Wifi signal you'll get.
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  • Stayed: January 2013, traveled solo
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1  Thank Melisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 5, 2013

The reception staff were excellent, in particular Federico, who was fluent in English and went out of his way to assist me with train and bus time tables and resolved problem I was having accessing internet. Room was good size and very clean - maid was friendly. Breakfast and Dinner was good and waiting staff were very attentive and responsive to particular requests. Hotel is very close to Porta Susa station and within walking distance to a lot of nice, reasonably priced restaurants and coffee shops. I stayed 3 days initially, travelled around for a couple of days and came back for a further night and was able to leave my luggage for safe keeping, free of charge. Would stay here again should I return to Turin.

Room Tip: I stayed in both a double room on the 6th floor and a single room on the 2nd floor and could not fau...
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  • Stayed: January 2013, traveled solo
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1  Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

The hotel is only 30 minutes away from the airport and only two minutes to the buses, metro and train station. It is within easy reach to most museums. The hotel room is very comfortable and clean. Buffet breakfast is excellent. For a peace of mind we used the hotel airport shuttle for our way back to the airport and the driver was very polite and friendly. We certainly recommend this hotel.

Stayed: January 2013, traveled as a couple
Thank Marie Therese B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

I did enjoy staying in this hotel even though it was a walk to the center of town and the restaurants. The neighborhood was super quiet at night, and it was quite safe all in all. The reception was great!! Helpful and friendly. Breakfast was good also. The room we stayed in was actually sizeable, with a sizeable bathroom. I would stay there again despite the distance from everything! Torino is a walking city anyway, and therefore it was not too much of a problem. I recommend this hotel wholeheartedly.

  • Stayed: December 2012, traveled as a couple
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2  Thank beebahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

I stayed here end of December 2012.

The room and bathroom were both clean, although both were quite small. The staff at reception had a good grasp of English.

The included breakfast was surprisingly generous: bacon, eggs, salami, croissants, coffee etc. We had dinner there one night and it was nothing to write home about.

The hotel’s location was great. Only about 15 minutes walk from the main piazza in Torino and via Roma (main shopping street). Metro stations Porta Susa and XVIII Dicembre are both a few minutes’ walk from the hotel.

  • Stayed: December 2012, traveled as a couple
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Thank mjg120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed end December 2012 for a weekend at the Hotel Diplomatic. It is perfectly situated in walking distance to the center, or you can get the tramway or bus. The staff was very friendly and helpful and spoke good English. We enjoyed the typical old fashioned European city hotel atmosphere, nothing splendid but perfect for a travel stop. The rooms are comfortable and clean. We left the car in the hotel garage during the stay and were even allowed to leave it longer on the day of departure as we went off again by foot into town. We had an excellent internet rate, so the price/quality ratio was absolutely perfect. Will choose it again next time without hesitation.

  • Stayed: December 2012, traveled as a couple
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Thank MarcNat2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

I stayed in this hotel just one night.
I got the room for half a price, thanks to an offer I found on internet (otherwise it would have been too expensive). So I was really lucky. In fact the hotel is really good. It's close to the porta susa train/metro station (5 minutes on foot). It's at 10 minutes from the city center.
The room is very clean, you've everything you need (and you don't need). The personnel is kind and competent. It was a very good experience.

  • Stayed: December 2012, traveled solo
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Thank MrFlash17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Diplomatic

Address: Via Cernaia 42, 10122 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Turin
Price Range: $52 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomatic 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Diplomatic hotel is one of the most prestigious hotels in Turin, located in the historic centre of the city, a few metres from the Porta Susa railway station, the main hub of high-speed rail transit between France and Italy.However you choose to get to the Diplomatic, the hotel is convenient due to its proximity to the Torino Caselle "Sandro Pertini" airport terminal, to the new underground line which takes you to the "Lingotto Fiere" Congress Centre in a few minutes, to the Polytechnic University of Turin, the Olympic Stadium and the new Juventus stadium.Strolling under the beautiful and historic arcades in Turin you reach the city’s most beautiful squares (Piazza Castello, Piazza Vittorio Veneto, Piazza San Carlo, Piazza Carlo Felice), the main places of “Turin nightlife” (the Roman Quarter (Quadrilatero Romano), the Murazzi, the Banks of the River Po, the Dora Docks, the Valentino Park), the most important museums and cathedrals (the Egyptian Museum, The Museum of Cinema, the OGR Officine Grandi Riparazioni, the Mole Antonelliana, the Chapel of the Shroud, the churches of Gran Madre and Maria Ausiliatrice). ... more   less 
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Also Known As:
Diplomatic Hotel Turin

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