First the good news - this hotel is very well located on a quiet side street in the center of Milan. It is VERY convenient for walking to the main areas of interest, the cathedral, the castle, La Scala, the shopping area, etc.
The room itself was nicely done - clean, modern, with minimal furnishings as necessitated by the size of the room (tiny). Good bed, linens, etc.
The breakfast was sub-standard and we skipped it after the first morning, preferring instead to go to one of the many wonderful cafes in the area.
Now if only I could say something positive about the desk staff. Unfortunately, the best was merely competent and the worst was outright rude and offensive. How on earth he manages to keep his job is beyond me, but he should be dismissed outright.
If you expect pleasant, personable and welcoming staff, this is NOT the hotel for you. If you have a thick skin and can put up with such insolence, then the hotel's location makes it a good choice.
- Official Description (provided by the hotel):
- Great location in a great place. Walking distance of all major attractions and subway stop just around the corner together with the major shopping area of the city. Train connection to airport is only minutes away which make the Genius Hotel the best choice ... more less
- Reservation Options:
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- Also Known As:
- Genius Downtown Hotel