While the hotel stay itself was rather pleasant, the unpleasant part came after checkout. My wife forgot her dress in the room's wardrobe; we noticed two hours after checkout, called the hotel and returned the same day but the dress was not returned to us. According to the manager on duty, all wardrobes are cleared after checkout, however the cleaning lady did not turn in the dress. So apparently the cleaning lady took the dress home and did not hand it in to the lost&found room, the hotel excused for the "inconvenience" however this is clearly a case of theft and our repeated calls to help us retrieve the dress were left unanswered. We will certainly not book any more room in this hotel and can only recommend anybody who still decides to book a room after reading this, to watch your property very carefully and make sure not to forget anything in the room.
- Official Description (provided by the hotel):
- Located at walking distance from the Navigli (waterways), one of Milan's traditional areas with shops, bars and restaurants and just 1.5 Km from the new fashion and design district of Tortona Street, the Watttredici Hotel is the ideal choice both for businessmen and tourists ... more less
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- Also Known As:
- Watttredici Hotel Milan
- Watt Tredici Hotel