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All reviewsgaribaldi stationcorso comomarriott brandbusiness hotelnice hotelmalpensa airportbusiness tripexpress trainrooms are modernminute walkhotel is locatedbreakfast buffettram stoproom ratestayed here for two nightswifi is freecity centre
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Reviewed June 20, 2012

This hotel is a bit sterile since it is appointed in a rather contemporary style. It has cold and somewhat unfriendly furnishings, but still reasonably comfortable. That's probably the problem with comtemporary styles since they all seem so bland and dehumanized (at least to my wife and me). The room was acceptable if not full of "warmth". The TV service was interesting since it had some channels which offered both the dubbed foreign language as well as the original English language. After nearly 3 weeks of foreign dubbed TV, english language programs (not BBC or CNN) were nice. The staff was excellent and very helpful. There is an underground entrance to the train station right by the front door, but unless you can get very detailed directions, you might find the walk a bit spooky and unnecessarily long. It wasn't dangerous, but we did feel a touch uneasy about it. The train station also has a Metro stop as part of it. It is a short walk via the streets to the station. When walking from the station to the hotel, just stay on the train station side of the street or you'll get tangled in all of the construction and possibly end up stumbling around some odd streets. You really can't get lost since the hotel is the tallest building in the area (at least for now) and you just need to keep walking towards the tall thing. The station also has a grocery where you can get snacks and even food for an in-room "picnic". You can take the Metro into the city center, or just take the tram from in front of the hotel. Be sure to get specific directions as to which direction to take the tram from the front desk or you could end up going away from the city center. The front desk will also sell you the tram tickets. Be sure to validate the ticket on the tram. The front desk can provide directions to some local restaurants that are a short, interesting walk from the hotel. The street with the restaurants is a nice, typical Italian neighborhood pedestrian area with some good (if expensive) eateries. The safe in the room worked properly and the mini bar was great to store drinks and snacks from the grocery store. If you are going to leave to the airport from this hotel, just ask the front desk to call you a taxi and take it to the Cadorna train station. The taxi ride is less than 10 Euros and the train to Malpensa airport is about 8 euros and it leaves every half hour or so.

  • Stayed: May 2012, traveled as a couple
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2  Thank ReglMad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

++Some of the staff were very helpful and accomodating. Breakfast was excellent for both kids and adults alike. It is linked to the tram system, as well as walking distance to the train station, which also directly serves the airport.

-- Perhaps it was the Italian culture or temperament, but I feel front desk staff should be more customer service oriented in their manner and show more warmth to new comers to both the hotel and the country. The fact that the driveway and the hotel door is a liitle far and not smooth (ie steps) and since there is no doorman, made my arrival at the hotel in the rain with 5 bags and 3 children, a challenge. There is also only 1 luggage trolley in the hotel! The room was very warm and I had to ask the hotel to open up one window to let fresh air in. (which they did immediately, thanks!)

Room Tip: If you are travelling during the winter, you will need to ask for help with opening the wondows if the room gets too stuffy as they are locked in place.
  • Stayed: November 2011, traveled with family
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1  Thank Alfasud14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

As a business traveller who stayed in this hotel for 4 days I feel it came up short on two fundamental points: (1) internet access is outsourced to Swisscom - basically you have to pay extra for every device you wish to connect (laptop, iPad, iPhone) at steep rates and then once they have taken your money actually getting a decent service is up to the gods. Forget about downloading a big spreadsheet unless you have time to watch your hair grow. I came across the same issue staying at the AC in Madrid where the wifi is also outsourced to a Spanish provider - there i lost my money and never managed to connect. Since you are not dealing with the hotel in buying the service there is little they can do about poor service; you are on your own. This is reason enough for me never to bother with an AC hotel again but there is a second gripe. (2) I chose to stay in a Marriott hotel because they tend to have good fitness centres for travelling business people. Like in Madrid this hotel sports only a limited facility in the basement. No one wants to work out there. My colleague who like me likes to work out while travelling opted to run up and down the stairwell instead...

Does anything make up for these shortcomings? Not really. The hotel is next to a huge building site in a non descript part of Milan outside of the centre of town. The rooms though tastefully decorated are on the small side. The building itself is a monstrosity.

A big selling point for the hotel is the so called free mini bar... Don't be fooled. Why this really means is a couple of free sodas and a couple of bottles of water. The free mini 'bar' is alcohol free... It is in fact a dry bar :)

  • Stayed: June 2012
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1  Thank GDP33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2012

Cannot really fault the hotel itself. The staff are welcoming and friendly, the hotel itself is kept well and clean throughout.

The mini bar is free of charge and consists of: 1x bottle of still and sparkling water, 1x can of Coke, Diet Coke, Sprite and Fanta Orange. There is also a bottle of fruit juice (a blend of Carrot, lime and orange) although it wasn't my taste. I thought Room Service was slightly expensive, but then again, most are.

The room itself had aircon, safe, widescreen TV (All Italian and no english channels that I could find). Bathroom: Shower above the bath, hairdryer provided. Also supplied were the usual shampoos, body milk and shower gel (replaced when used). Beside the sink area were tissues, shaver (Bic kind), moisturiseur and shoe sponge.

Bed was comfortable, aswere the pillows aswell, I was located on the 14th floor and slept comfortably during my stay without any issues / noise etc.

The Hotel is modern throughout and the bedroom replicates this design / style. Wi-fi is available but is not free and you are required to pay. 22euro for 24hour access or 88euro for 7 day access.

On the ground floor is the reception / restaurant / lobby and bar area. The bar itself is very small, so you don't find many guests sitting around the bar, but there are plenty of seating areas around. Snacks bowls are available on the bar counter. (Nuts, crisps, pretzels) there are sometimes trays of small pizzas or meat sliders available and vistors can help themselves.

A bottle of beer costs around 6euro (Carlsberg, Nastro, Corona or Menabrea), no draught or pints, just bottled beer. A vodka and lemonade will cost 10Euro, Cocktails 13Euro.

The restaurant is open from 12:30noon till 14:30pm and reopens again at 7:30pm until 10:30pm.

One the first floor is where a buffet breakfast is served from 07:00am in the morning. A great spread and selection to choose from. Also, the toilets are located on this floor aswell, as there are none on the ground floor.

Transport is very close by, Garibaldi train, bus and tram links. Corso Como is also nearby (about 5mins walk)

During my time I found it was prodominatly more business that tourist / family guests.
I found overall the hotel to be pleasent and modern with friendly staff throughout the hotel.
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  • Stayed: June 2012, traveled on business
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1  Thank Thought_Monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

Marriott has developed a wonderful concept with its AC hotels in Italy and Spain. The AC design is decidedly modern, which isn't necessarily my personal taste but which nonetheless offers the business traveler a host of amenities.

The hotel is located in a not very scenic part of the city, but is very accessible to the city's train station, facilitating ease of transport within the city and to other parts of the country.

Rooms are characteristically clean and well-maintained, typical of what one expects from Marriott. Service is also excellent.

Breakfast is included in the price of the room, located in the dining room upstairs from the lobby.

  • Stayed: June 2012, traveled on business
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3  Thank WalnutBaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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