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“Nice hotel but dont leave your money in the room!”

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BB Hotels - Navigli Milano
Ranked #67 of 283 Milan B&B and Inns
Reviewed November 10, 2012

I stayed there last year while I was looking for a permanent apartment in Milano. At the beginning I looked clean and nice. However, I had a terrible experience on my second day.

Once I found the apartment that I wanted to rent, I went to the ATM and got the necessary cash to pay the deposit. I went downstairs for breakfast leaving my handbag with the cash in the room and making sure that the door was properly locked. while going for breakfast I saw the cleaning lady going to the 2nd floor.. nothing strange really. But, I had a strange feeling and came back to the room very quickly. I saw her going out of the room, check my handbad and... voila, money was gone!!! She had the courtesy to leave something like 100 or 200 euro in my wallet. Of course I went to complain to the front desk.. the guy suggested I was making that up and offered to call the police - they are my friends, he said. Totally frustrated, he did not even ask explanations to the cleaning lady, he is just there.. not helping at all. I do not recommend this place, unless, you are really really sure nothing really valuable stays at the hotel while you go out.

I hope this review is helpful.

  • Stayed: December 2011, traveled solo
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3  Thank Mafear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 - 45 of 206 reviews

Reviewed July 6, 2012

Very nice small hotel in a secluded courtyard close to Navigli in Milan. The rooms are comfortable modern, and bathroom shower spotless and of high quality and with designer installations. The place is of a good value and located close to the Navigli - the canals of Milan with plenty of restaurants. Walking distance to the city centre is 30-40 minutes but there are plenty of trams and transportation options nearby.

  • Stayed: May 2012, traveled as a couple
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1  Thank miguel4488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

We wanted to stay at this hotel during our romantic trip to Milano. On their website the hotel states that you have to check in until 21:00. Due to a problem with the plane we could not arrive until 21:00 at the hotel. We called at the hotel to see if there was any possibility that we could get our room later. But no. And we had to pay anway. The person on the phone was not very friendly and only kept stating that it was written like this in the contract.

Of course, they were absolutely correct from a legal point of view but we were very disappointed anyway by the very unpersonal treatment. Originally, we had booked the hotel for two nights but we cancelled the second night because we had to find something new anyway.

So, I cannot judge the hotel itself but only the service by phone and their check in policy and these were disappointing. Apart from this the location and the price seemed to be pretty ok for Milano. So please, if you want to book this hotel make sure that you can arrive on time. Otherwise you will have an unpleasant surprise.

  • Stayed: April 2012, traveled as a couple
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3  Thank ChristinaG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2012

We were 3 friends for a weekend between us.
When we arrived, the host told us our appartment is not located at this address and that we have to walk 100m to reach it.
One person from the staff went with us to "via Pavia" and showed us the appartment.
What a surprised, it was an appartment completely renewed and very large (Around 50m²!)
Moreover it is located in an area which is not in direct contact to the street. Therefore it was quiet.
I recommand this BB and will come back for sure!

  • Stayed: March 2012, traveled with friends
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3  Thank schuminou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2011

The place is very clean and well located. But if you are looking for fun that´s not the place. Yet, it is quite expansive, but the price is fair because the appartment is very good.

  • Stayed: January 2011, traveled with friends
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4  Thank marianarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: December 2017, traveled on business
Thank Polacchina90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: November 2017, traveled as a couple
Thank orietta g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BB Hotels - Navigli Milano

Address: Via Gentilino 7, 20136 Milan, Italy
Location: Italy > Lombardy > Milan > Navigli
Amenities:
Kitchenette Airport Transportation
Hotel Style:
Ranked #67 of 283 B&Bs / Inns in Milan
Price Range: $72 - $199 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Official Description (provided by the hotel):
BBHOTELS Navigli is an elegant and modern structure born from an accurate renovation of an old courtyard located in a privileged point of the city of Milan, the famous and lively Navigli area, near the canals, well served by public transport and the metro. ... more   less 
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