my boyfriend and i flew to Burgamo and got a bus from the airport to the city, €17 return for both of us, had major trouble finding the hotel, no one knew it existed, although everyone was happy to help us find it. when we finaly did find it it was unrecognizable from the photo's. it was on the 3rd floor of an apartment block, we had to buzz in and give our names, we were told they were fully booked and we had to explain that we had a reservation. we were realy put off by the apperance of the place from the outside. the hotel however was ok, rooms were basic, but clean. my main problem was with the staff, so unfriendly and unhelpfull, they seemed to be annoyed at any questions or problems we had, is it not there job to help?? on their website it says "smoking permited" which is not true, "tea and coffee making facilities"-not true and there is only about 5 channels on the TV and sky apparently dosn't work? a quote on the website aslo states: "Elegant atmosphere, which is adjusted fully and completely to the needs of the guest" COULDNT BE FURTHER FROM THE TRUTH. receptioist was extremely grumpy and ignorent, manager wasn't much better, one receptioist was asleep on a chair when i came up to get a drink at the "bar" around 4 o clock in the evening! this hotel is a good place to crash, its cheap and most things are easy to get to from here, but dont expect much.
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- Also Known As:
- Gonzaga Hotel Milan