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“Nice hotel but unfriendly staff......” 4 of 5 bubbles
Review of Hotel Gonzaga

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Hotel Gonzaga
Ranked #396 of 430 Hotels in Milan
New Delhi, India
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice hotel but unfriendly staff......”
4 of 5 bubbles Reviewed November 30, 2013

I stayed here for 1 night with my husband. The hotel had free wifi and nice breakfast.
Rooms were very clean. Very close to central station.
I've stayed here on the 13th nov. I asked a staff his name but he denied. He was very arrogant.
Everything was very nice but staff disappointed.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank BhavnaJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    16
    40
    57
    47
    58
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 22, 2013

I have booked the room at this hotel and when i came at night my room was already sold to other person , the thing is that i have talked with them on the phone. It was worst stay in my life i had to walk threw other hotels for 2 hours.

  • Stayed October 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Vytass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Milan hotels

Ra'anana, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

Ok. So it's only one floor hotel, and it's not the rich. But for tourist that travel in the city all day it's very good.
Only 5 minutes from the centrale station what means that you close to every sight by metro. A Lot of shopping stores in the central Station will make sure you shop good.
The service is fine and the breakfast is minimal but it's fine for me.
There is someone 24 hours in the recipient so even in 4am you can enter the hotel.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shpitalnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

Giovanni was incredible. Friendly at check-in, pleasant in the morning, and a delight at check-out. He made the hotel.

Other than that, Milan hotels are expensive, so we were just looking for something in a certain price range and, ideally, convenient to the Milano Centrale (train station). We were pleasantly surprised with what we got, however. We booked a room for three, which was simply furnished but clean and very large by local standards. We had a fairly weak WiFi signal - still good enough to do what we needed, but wouldn't have been enough to do streaming video - but then again, I think we may have been pulling off of someone else's network. All in all, a good weekend trip, and I would definitely try to get in there again next time.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SwissMiss1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 10, 2013

I wish I had read the previous reviews before I booked the hotel. This is a hostel, which is as expensive as a 4* hotel. The staff at the hotel apart from Giovanni are very rude and do not speak any foreign language apart from Italian.
The quality of everything is appalling, including the breakfast . Big rip off. Try to avoid the hotel.

Room Tip: Avoid this hotel. It is a rip off
See more room tips
  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TMM228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed September 8, 2013

it would be unfair not to compliment the staff, who seemed to try to help us, within the confines of their limited authority. We chose this hotel because of its proximity to Milano Centrale Train Station, but unlike other cities, we found the neighborhood grimy around the station -- not threatening, but unappealing -- and the hotel itself, cramped, dingy (but with oddly pluperfect, spotless marble flooring), musty, and biliously yellow colored. We were able to change rooms when the AC in the first room was inoperable . . . but the condition of the two rooms was uniform . . .very vulnerable to street noise, and neighboring rooms. Just all-in-all, for 140Euros (not including breakfast), horrible.

Room Tip: stay somewhere else, in short.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 8, 2013

I stayed here for 1 nights with my family in late August 2013. The only negative experience was that they offered "Free Mini Bar" promotion for prepaid bookings and turned out to be a misleading promo. The mini bar was totally empty (probably that's why it was free...). The reality is that if you complain, you get two bottles of mineral water for free. Another "speciality" was the wrapped-in smkoe & fire detector, a solution I have never seen before (see pic).

Despite of these experiences the hotel was OK.

Pros:
- really close to Milano centrale, 200 meters approx.
- clean and big 3-bed room
- delicious breakfast
- ready to help & kind staff
- price met our expectations

Cons:
- Misleading "Free Mini Bar" promotion for prepaid bookings / totally empty mini bar (though it was not a problem for me)
- safe was out of order (was not a problem for me)
- wrapped-in smkoe & fire detector
- hotel is located at the 3rd floor and took a while until realized

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank pribeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gonzaga

Property: Hotel Gonzaga
Address: Via Vitruvio 43, 20124 Milan, Italy
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #396 of 430 Hotels in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Gonzaga 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Gonzaga Hotel Milan

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