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“Mercure Milano Centro - Unforgetable breakfast experience”

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Mercure Milano Centro
Ranked #86 of 431 Hotels in Milan
Certificate of Excellence
Hong Kong
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Mercure Milano Centro - Unforgetable breakfast experience”
3 of 5 bubbles Reviewed January 6, 2013

The breakfast in this hotel is extremely poor. There are just several varieties. The quantities are small. There is no re-fill. Once the type of food is finished, that's it except scrambled egg. This is the only food the waitress will make for the guests, otherwise there will be nothing to eat. On the 31st December morning, there was onlyh one waitress serving the breakfast (including cooking). I wonder whether the management of the hotel will really look at the problem. I had read similar critique from tripadvisor about the poor breakfast before. Honestly, this is the poorest breakfast in a 4 star hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ibis494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramazzina, General Manager at Mercure Milano Centro, responded to this review, January 9, 2013
Dear Sirs,
we thank you to have taken the time for write your comment.
We apologise for the inconvenient caused by the breakfast. We know the sistuation, the breakfast service is in outsourcing and we aren't satisfy too for the service. We're going to close the outsourcing contract but it takes sometime. We hope to be able soon to take care the breakfast service by ourselves.

We hope see you soon in Milan,
our Best Regards.

Silvia Ramazzina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
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English first
Perth, Australia
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

Very basic rooms. Towels were thin and scratchy, no amenities in the bathroom The aircon didnt work which wasnt great. Check in was fast, check out took forever. Overall good for a sleep and quick shower, not much else.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tromso, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

My wife and I have stayed in this hotel for two days. We have booked a superior room, it is quite spacious, with a small balcony. The hotel's location is quite great, close to subway. There are many restaurants and ice cream shops around, and also a big supermarket. The staff and rooms are also quite good. We have not tried the breakfast due to we decided to have breakfast outside.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcFresher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramazzina, General Manager at Mercure Milano Centro, responded to this review, October 25, 2012
Thank you very much for your positive comment; we hope to welcome you again in Milan and in Mercure Milano Centro.

Our best regards.

Silvia Ramazzina
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

Booked a room last minute - got a nice rate. Nice hotel located on Porta Vinezia next to the tube station. 25 minute walk to Duomo. 4 star hotel doesn't provide slippers. Apart from that everything was good. Room was absolutely clean breakfast was good. No parking.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed September 17, 2012

One night stay at this hotel, located very centrally by porta venezia.
Nice room with everything i needed, internet access included.
Breakfast was ok,not bad at all, with sweet and salty choices.
Value for the area is online with ther property.
Will book again should i be back in Milan

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Milano Centro

Property: Mercure Milano Centro
Address: Piazza Guglielmo Oberdan 12, 20129 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Citta Studi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#71 Luxury Hotel in Milan
#77 Family Hotel in Milan
#87 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Milano Centro 4*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in an historical palace of the old Milan of the XIX th Century and completely renewed in 2005, The Hotel Mercure Milano Centro Porta Venezia is located in the City center.30 elegant rooms furnished with precious interior design, welcome thebusinessmen and the tourists in the real heart of the City, a few steps from the Duomo Cathedral and from the most important Fashion Streets. ... more   less 
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Also Known As:
Mercure Milano Centro Hotel Milan
Mercure Hotel Milano Centro

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