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“Ok food, HORRIBLE service.”

Quintessenza Coffee Break & Fine Food
Ranked #289 of 321 Coffee & Tea in Milan
Cuisines: Italian, Fusion
Neighborhood: Zone 2
Restaurant details
Neighborhood: Zone 2
Reviewed August 5, 2016

So, imagine this: You have been travelling for 6 hours, with one stop over, planes, buses, trains etc etc. Finally you arrive in Milan. You are standing by the railway station with your pregnant friend, you are both exhausted and you would like to sit somewhere, have some snacks and some refreshments. It's summer. It is hot. You are tired. You find a place, seemingly nice, with organic ingredients etc etc and you say "hey! This looks like a nice place! Let's sit here and get a salad and some juice."

And now imagine that you sit there and you wait for someone to take your order. And you wait. And you wait. And you wait.....Until eternity. And then you let the staff know you've been sitting there for all eternity. Three times. And they say "Coming in 5 minutes". And you say to yourself "Ok, I will wait a bit longer, since they are coming in 5 minutes". And you wait. And you wait. And you wave. And this whole story repeats for all eternity. And you are like "Hey I just wanted a salad and some juice".

But destiny hits you hard. You STILL have to wait. Finally, 45 minutes later, someone comes for your order. And you are like "FINALLY". BUT NO. The torture is not over yet. You give your order. And then you get to witness everyone that sat there before you getting served and you are still waiting. FOR EVER.

.....an eternity later....

...the salad and juice come. Precisely one and a half hour after you've sat on the table. The food is ok but nothing exceptional. You kinda feel like an idiot that you had to wait for so long for a salad. You think that maybe the staff went outside of the city to find the vegetables, that is why it took them so long.

YOU THOUGHT WRONG. THAT HAPPENED BECAUSE THE SERVICE IS SIMPLY TERRIBLE.

Bottomline: If you would like to experience starvation after a long trip, waiters ignoring you repeatedly and overall a feeling of utter disappointment, go to Quintessenza. If you would like to get served like a decent human being, go somewhere else.

Date of visit: July 2016
    • Value
    • Service
    • Food
2  Thank Kallio_Pap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 85 reviews

Reviewed December 17, 2015 via mobile

The solder asked us are we going eat or drink? We said "just coffee". She answered that we have 10 mins maximum, if we are not going to eat!!! The table was dirty, coffee so so, waiters are loud. We didn't understand what we did wrong. But finally they charged 3 euros for service (plus to 2 americano). Sorry, but what kind of service?! Terrible place!!!

Date of visit: December 2015
2  Thank Q1267UQ_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2015 via mobile

Really friendly staff - explained it all in English - but they have english menus. had a great fresh smoothie and a warm cous cous salad.

Date of visit: October 2015
Thank Bobz738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2015 via mobile

Just across the road from the station, stopped for a quick break on my way to the airport.
Beautiful colourful outdoor seating, or cool, calm, country-minimal, all white, air conditioned interior.
Beautiful location, super clean and tidy, friendly owner, great soya coffee
Batteries recharged!

Date of visit: June 2015
Thank dpwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

Across the Central Station and tramway&bus loop, close to New York bar there lies a new age place that still can offer nice meals. Candles in old bottles, wooden tables that imitate old guest house (but in art style), walls covered with big food posters (looking as if they were cut off from some middle class magazine), friendly waiter and friendly kitchen lady who fills the plates with ready to eat or go meals.

Late afternoon on my last day in Milan I was the only guest in Quintessenza.

The whole city produced a gloomy, somber impression. Some were wearing surgeant masks, the fog made prewar oker painted trams look like ghoasts in badly coloured black-white movie, in literallly all bars and cafes (except for Bar Direzzionale) one could meet only Chinese waiters, Milano was hiding its spirit and tradition God knows where.

I decided to treat myself with something more less healthy, at least nutritional in old sense. And the choice of meals offered on the blackboard outside the restaurant looked promissing.
Bean soup, bruschetti toasted with cheese...

I ordered those bruschetties, and the cheese was fantastic. Very fresh, probably a kind of buffalo, not too salty, it came along the toasted slices of bread with tomatos.

And then, been soup with croutons. Excellent. I ordered also a glass of Italian beer,

This meal made that gloomy evening look little bit more comfortable.

Comfort place for healthy and tasty meal.

Date of visit: November 2013
    • Value
    • Atmosphere
    • Service
    • Food
3  Thank Predrag C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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