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“Unexpected find”
4 of 5 bubbles Review of TownHouse 12

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TownHouse 12
Ranked #229 of 431 Hotels in Milan
Certificate of Excellence
Sydney, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Unexpected find”
4 of 5 bubbles Reviewed May 23, 2013

This is a quirky cosmopolitan boutique hotel approx 15 minutes tram ride from the centre of Milan. Lots of great restaurants in walking distance and markets just around the corner. The communal breakfast table is great to meeting people and offers a great selection. Front desk staff, especially Jesna are superb and have excellent English.
There are some fittings in the room that are tired but it doesnt take away from the experience. A huge bed and plenty of space in the room but balcony area.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SpiderandMadge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
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  • Swedish first
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English first
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed May 21, 2013

One of the best hotels we have come across in the Continent - spacious, clean, modern, cosy, in quite neighbourhood, accessible to restaurants and supermarket...the list goes on. Staff was very helpful and friendly. True the location is not in the centre of the actions but as we were on holiday there was no need to rush plus Tram 12, 14 and 1 can get you to Duomo in 20 min (30 top), less if you make a change for Metro. But we also enjoy seeing other parts of the town along the tram ride.

Great restaurants in easy walking distance too. We had Osso Bucco on a bed of milanese risotto and Veal Chop at Trattoria degli Orti (right behind TH 12); Monopoli for pizza and il Massimo del Gelato. Trendy bars and clubs on route from TH12 to Monopoli too.

Will definitely return to TH12 again for the entire experience.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank c_yenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
1 review
5 of 5 bubbles Reviewed May 20, 2013

What makes this hotel is the staff. They are all so friendly, helpful and attentive. They are extremely informative and can cater to your needs. The rooms were basic and clean. The breakfast was standard but good. The breakfast table and the rest of the ground floor is really nicely set up and doesn't look like a "hotel". It's not too far from the centre. You can walk it in 20 minutes or there's a tram not far from the hotel that takes you all the way there. The tram stops are a little difficult to discern and it's not easy to figure out the direction of the tram.
We had a great stay made better by everyone at the hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Very nice and cozy hotel. Staff extremely friendly and very helpful. Location is excellent either by foot or tram into town and many nice restaurants in the area. Of you are there for the fair its 5 minutes away

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheJayGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 19, 2013

We enjoyed staying in this hotel. The staff is very friendly and do their best to make you feel welcome. We received good tips from them about transportation and restaurants nearby.
One day we went to Venice early by train and they even arranged breakfast for us at 6.15 am!
In every world city you have some walking to do, and we were fine with the available tram and bus stops nearby.
The walk through Parco Sempione to the city centre is very nice, even when it is raining ;)
Despite the fact that it was raining three days long, we loved Milan and like to come back some time.

Room Tip: The room and bathroom were styled beautiful but were relatively small. The nicest pictures on intern...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nanstrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
2 reviews
5 of 5 bubbles Reviewed May 14, 2013

We loved our stay at Town House 12! We were in Milan for just two days in between tours and needed a convenient location to stay at. The hotel was very clean and modern. Loved the free wi-fi! Breakfast in the mornings were great.

Best of all was the outstanding service we received from Jessna, Romina, and Alvin. They patiently and thoughtfully answered our many questions and provided us great directions for where we needed to go. They made us feel like we were at home, even though we were what felt like a world away.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos aires
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed May 11, 2013

Only Tram 1 is available in order to reach most turistic areas, and for many of them you will need to travel longer distance because of luck of transportation. This is my main complaint. Check this carefully with a map if, like us, you only have 1 or 2 days to spend.
Staff was really VERY NICE, room, although I had specially asked for a nice room, offered a non view very old balcony. Cheer up those grey balconies please!!!
Bath tub with no shower...
Nice design but CONFORT IS FIRST!!!!!
Pros: a nice only 1 big high solid woden table to share for buffete breakfast with a nice variety.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank planeando2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse 12, responded to this review, May 14, 2013
Dear guest, Thank you for your comments, that are much appreciated and always helpful. Guest feedback such as yours help us to continuously review our policies and training procedures. All guest reviews are shared with and communicated to our staff in order to ensure our property standards. We hope to see you again in the near future in this Unique Home in the centre of Milan. Head of PR TownHouse Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownHouse 12

Property: TownHouse 12
Address: Piazza Gerusalemme 12, 20154 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#78 Romantic Hotel in Milan
#146 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TownHouse 12 4*
Number of rooms: 17
Official Description (provided by the hotel):
Surrounded by celebrated restaurants and bars, TownHouse 12 is a 4-star boutique hotel close to the trendy and pulsating district of Corso Sempione. Inspired by its spacious and dazzling design lounge, the Hotel offers contemporarily designed Classic rooms and a little enchanting palm patio. Located within walking distance from fieramilano City exposition center, Mico Milan Congress Center and Arco della Pace, TownHouse 12 is offering the ideal location for both business and leisure travellers. Gerusalemme Lilac metro station few steps from the Hotel, enables guests to reach easily all the main landmarks in the city, particularly Fieramilano Rho exhibition center, and San Siro Stadium. TownHouse 12 is outside Milan's "Area C" (limited traffic zone with fee entrance), and offers chargeable self-parking facilities nearby. ... more   less 
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Also Known As:
Town House 12 Hotel Milan
Town Hotel Milan
Town Hotel 12

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