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“Run Away”
Review of Capital Suites

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Capital Suites
Ranked #180 of 265 Specialty Lodging in Milan
Chicago, Illinois
1 review
“Run Away”
Reviewed May 10, 2013

Arrived on a Sunday night in the rain at 7pm. This is not a hotel - it is an apartment complex that rents out rooms. No entrance - no attendant - we rang the bell - no answer. It took us over an hour to try and find someone that new about the hotel (a tennant finally tried to help us) - we finally got a phone # and spoke to an Umberto - I gave him my itineray # and he told me that my reservation was not valid and that the suite was occupied - I explained that I have paperwork confirming my reservation and he conveniently said he couldn't understand me and hung up on me. Imagine how embarresed I was - my family and I had to walk in the rain (no cabs around) and locate the nearest hotel. I repeatedly have asked Capital Suites to tell me what went wrong and I am still awaiting a reply. Beware!

Stayed May 2013, traveled with family
Helpful?
Thank Terry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitalSuites, Manager at Capital Suites, responded to this review, May 29, 2013
Dear Guest,
we are very disappointed for the inconvenience that you felt, but your booking was cancelled by our staff for the following reasons:
1. We did not receive any reply from our welcome message
2. We tryed to pre-autorize your credit card for the amount of the booking but the transaction was refused
3. we tryed to call you several times 04-30 for asking explanations about you and your stay but did not get any answer
4. In our extranet provided from expedia (venere.com) there was a request of cancellation from the customer

Sincerly, the company manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
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    5
    10
See reviews for
9
11
Solo
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Groningen, The Netherlands
Level Contributor
399 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed April 15, 2013

Capital Suites offers beautiful, spacious, modern suites, centrally located in Milan. The suites on Corso Magenta 62 are fully equipped, have a fully equipped, separate kitchen, an air conditioning system, mini bar etc. Everything is well maintained and very clean. One should realize beforehand, there are no reception facilities, no breakfast restaurant and there is no staff present. It is therefore important prior to arrival, to communicate clearly when you arrive. The check-in and check-out procedure is very efficient. Capital Suites offers free WiFi with good reception. A car park is 100 meters away and guests of Capital Suites pay a reduced price of € 33 per 24 hours. Cadorna Railway Station is 500 meters away, and here the trains arrive from Malpensa airport. Small downside: one can hear the traffic from the busy Corso Magenta.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khangela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2012

The team at Capital Suites were very helpful in settling us into these clean and modern apartment - from the assistance with our bags , a very helpful and friendly front office security ( Florean) that attended to all our needs promptly - we found staying at these apartments with our 3 children a great experience

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank petesub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Wolfgang, Austria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2012

If you go to Milano, it's the best to choose Capital Suites. Everything is perfect, the location you have only a few steps and you are in the city, the bus stadion and metro is nearby, the price is very good, the appartement was great and cleanness - everything was perfect. The staff is absolutly helpful and friendly.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renate E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odder, Denmark
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 13, 2012

We enjoyed our stay at Capital Suites very much and our apartment had as much space as we dreamed of beforehand. We brought our youngest baby daughter who could practice her crawling skills easily. The staff were so friendly and helpful and had installed a totally new baby bed for us. What makes this place even more great is its perfect location with lots of interesting museums and shops around and on the way towards the city center.

We had some minor problems with an electricity outled that didn't work but the friendly staff dealt with it right away. The kitchenette is very basic: As it was our intention to use the kitchenette quite a bit for cooking we could have used better equipment and basic stuff like oil, salt and pepper. Therefore, if you have the same intentions bring your own 'need to have stuff' or prepare to buy it in the local supermarked close by. Finally, a brillant thing about the kitchenette: You have a good supply of coffee, a few croissants for free - and the fridge contains softdrinks and snacks as well (extra costs).

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mdlarsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Molde, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 22, 2012

Spacious an new rooms/apartments with a modern style
good location and close to Cardona station if you are coming with train from the airport.
Very good value for money.
Good service from the owner/manager

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OGS_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Capital Suites

Property: Capital Suites
Address: Corso Magenta 62, 20123 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #180 of 265 Specialty Lodging in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Capital Suites 3*
Number of rooms: 3
Official Description (provided by the hotel):
The building 'Magenta 62' is a noble house in the neoclassical style originally built by Lombard craftsmen on the project, it seems, by the same Piermarini. The client was a noble stranger of whom, today we’ve lost historical tracks. It seems that he was a patron sponsor of the Convent of the Little Bells (convento Delle Stelline) and devoted in Santa Maria Delle Grazie, in fact the palace is only twenty meters far from the monument;The construction is dated (by Robert Ribaudo architect, urban planner of the Milano town-hall ) in the first half of the seventeenth century.Between the years 1966 and 1968 was subject to heavy maintenance, in conjunction of which has been built behind another building, the garages have been excavated, and has formed the beautiful garden at the frieze of the two bodies of the building.The facade still has a rich portal architraved, flanked by pilasters of granite, two balconies: the first with a mistilinea plant, with elegant wrought-iron railings and the other, neo-classical, linear, with a rich era concrete columns . The windows on the facade are contoured of variously shaped plaster, standing out along with two smaller balconies at sides, with decorations and iron railings. In this context, and inspired by the extreme closeness of the Museum of the Last Supper, we wanted to dedicate all of our suites to the artists of the Italian Renaissance.Welcom to capitalsuites.it ... more   less 

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