I am a big fan of the Four Seasons hotels as it has the best service whenever you enter their premises. On ny trip to Milan, i wdnted to try a different hotel, so booked on Bvlgari for a change.
Have to say that my welcoming experience was completely different when I arrived at Bvlgari, it felt very pretentious... The hotel is beautiful but the Concierge and the staff were not friendly. They didn't greet you with a welcoming smile like how we're usually treated, they were not helpful at all.. We were given the worst room despite paying a really expensive room rate. We looked at the rooms layout and realized that we were given the smallest room with the weirdest layout on the floor. When we called to change our room, I had to call twice to the concierge to ask what's the status update when she said she was going to call me within 15 minutes. Which she didn't call back or informed me within 2 hours. Then I had to call 4 times just to ask for a service.
The only thing i remember was the restaurant serves amazing food... Overall, for the price I paid, I would rather stay somewhere else. I had expected much higher from Bvlgari.
- Official Description (provided by the hotel):
- The Bulgari Hotel, Milano is an unexpected oasis of tranquillity secluded in the heart of Milan’s most prestigious shopping and cultural area. The hotel features 58 rooms & suites, a 4,000 sq m private garden, a spa with indoor pool, a sophisticated restaurant and bar with terrace lounge overlooking the garden. The bold style of the hotel restaurant and bar and informal approach to service create a pleasant atmosphere for lunches and dinners and for enjoying the original, dynamic Italian aperitivo that has made the Bulgari Hotel Milano lounge bar famous. Highly distinctive and contemporary, the Bulgari Hotel, Milano is giving new expression to the Italian flair for innovation and tradition. ... more less
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- Also Known As:
- Bulgari Milano Milan
- Bulgari Milano Hotel Milan
- Bulgari Hotel Milan