While, the other reviews say enough about the incredible quality and impeccable service from this hotel, I still feel as if I need to write a review and echo their praises. As a frequent business traveler holding top tier status in many hotel chains, I was still incredibly blown away with the prompt, helpful and friendly service of the staff.
I was celebrating an anniversary during my stay. Prior to my stay, the concierge confirmed several additional amenities to make our stay special and upon arrival was actually upgraded to an incredible room. Cecila, the concierge, greeted us personally at check in and was incredibly attentive throughout our stay. The rest of the staff were always eager to help us and had the perfect balance of service and discretion, not being overly intrusive.
The hotel itself is in the absolute best location for anything one would care to do in Milan. Our two friends living in Milan told us there was no better location we could have been as we were central to all of the sites they took us to see. Being essentially co-located to the Duomo and Gallery (with Prada's flagship store), I don't know what more a traveler could desire.
While I generally hate to just rate everything excellent on Trip Advisor as it doesn't really show where a hotel excels, the Park Hyatt truly deserves the highest marks in all categories.
Bottom line, in terms of location, service, beauty and comfort, the Park Hyatt Milano is unrivaled and has made me rethink my priorities in terms of hotel chain loyalty. Thank you, Park Hyatt for everything and keep up the great work!
- Official Description (provided by the hotel):
- Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more less
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- Also Known As:
- Park Hyatt Milan Hotel Milan
- Hyatt Milan
- Milan Hyatt