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“Great business hotel”
Review of Park Hyatt Milan

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Park Hyatt Milan
Ranked #8 of 431 Hotels in Milan
Certificate of Excellence
Reviewed August 29, 2013

My favorite hotel in Milan. I use Park Hyatt often when in Milan on business and it consistently provide impeccable service and accommodation. Really sleek and cool. Staff are great too. There is no request they are unwilling or incapable to accommodate. The quality of the rooms is what you'd expect from a hotel of this level. What really sets this place apart from comparable hotels in Milan is that rooms are completely sound proof and as a light sleeper like me this is a Godsend. The hotel restaurant downstairs is also top notch and so is the bar. Worth every euro.

  • Stayed: April 2013, traveled on business
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Thank Sloane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded September 17, 2013

Dear Guest,

Thank you very much for your beautiful review!

We are very happy that you appreciated every aspects of our hotel, from service, to accommodation, to restaurant and bar.
We really hope to have the pleasure of welcoming you back soon to Milano!

Sincerely yours
Gorka Bergareche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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940 - 946 of 1,822 reviews

Reviewed August 19, 2013

Still a nice place at the best place in Milan - a few steps from Duomo. Room details like floor marble & furniture & lightning have to be reviewed, whenever luxury. My bad note is due to the reception : at 3 pm we were told our Park Hyatt room was not yet ready, but they could offer us a wonderful suite .... with a surcharge of 800 € per night (????) : no upgrade, but a commercial ridiculous initiative, especially in a season -august- when the main hotel restaurants are closed and the whole service team seems to be reduced. After a second "offer" for a junior suite with a surcharge of "only" 200 €, offer we declined, our room was ready... We suppose that this story is typical for the strange season of August in Milan, where many restaurants and stores are closed. This second stay at the Park Hyatt Milano did not satisfy our expectations, but we hope this was only due to an exceptional marketing story.

  • Stayed: August 2013, traveled as a couple
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3  Thank Maki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 23, 2013

Dear Guest,

Thank you for your review.
Regarding your comment about your last stay at Park Hyatt Milano, we would like to apologize for all the inconveniences caused by the fact that your room was not ready upon check-in time.
Our aim has never been to surcharge a stay with 800€ more but trying to find the solutions for not having had a room ready on time.
I’m sorry if this time we did not not reach your expectations and be sure we will follow up with the departments concerned that such situation won’t reoccur in the future.
I really hope to have the pleasure of welcoming you back and please do not hesitate to contact directly myself for any assistance with your future bookings.

My warmest regards
Gorka Bergareche

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Reviewed August 18, 2013

Manager Gorka Bergareche sure knows how to take care of his guests. We were here for only one night celebrating our anniversary and they could not have made our stay any more spectacular. Far and away the best hotel I have ever stayed at. My wife and I are already anxiously waiting for a return trip so we can relive it. The staff were the most polite and well trained I have seen. Two of them remembered my name and greeted us as we left the elevator which shows you just how dedicated they are to making you feel comfortable. Perfect location, perfect staff and management and perfect Milano experience. I could go on and on but all you need to know is that this hotel blows all others out of the water.

  • Stayed: August 2013, traveled as a couple
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1  Thank Kevin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 22, 2013

Dear Guests,

Thank you for your beautiful words and comments!
I'm very glad you enjoyed your stay and Anniversary with us and appreciated our service.

We are already looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche

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Reviewed August 17, 2013

Been in this hotel from Aug. 11 till Aug. 13. The purpose of my trip was shopping. Most of the shops were a step away from hotel. The staff were very friendly and the room was more than expectation, large and very comfortable. BF served in the lobby with variety of selections. All you need is just ask and every one will be ready to help and answer. Highly recommended for all.

Room Tip: Any room will do the job.
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  • Stayed: August 2013, traveled as a couple
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Thank Abdullah62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you very much for your kind review!

We are very happy that you appreciated our location and our service.
We really hope to have the pleasure of welcoming you back in not a distant future!

My warmest regards
Gorka Bergareche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

This is an amazing hotel. Perfect location right next to the Duomo (you must go on the roof) and the Galleria, fantastic restaurant and bar, huge rooms and super helpful staff. I highly recommend it. For Americans, a great option is to fly in to Milan and start here, my view is that Milan is so much better than Rome.......

  • Stayed: July 2013, traveled as a couple
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1  Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 14, 2013

Dear Guest,

Thank you very much for your beautiful comment.
We are very glad you enjoyed our property and our city.
We really hope to have the pleasure of welcoming you back in a near future!

My warmest regards

Gorka Bergareche
General Manager

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Reviewed August 13, 2013

This is one of the nicest hotels we've ever stayed in--and we've been lucky enough to stay in many top hotels. It is a small hotel that is perfectly located. Basically across a small street from the Galleria Victorio Emmanuelle, and around the corner from the Duomo. This made it very easy for us to pop in and out, particularly because Milan was experiencing its hottest days of the summer when we were there. The staff is extremely helpful, with very personalized service, e.g., the reception clerk who checked us in escorted us to our room. The concierge was particularly helpful. We were concerned that we might not be able to find a taxi after visiting a sight, and we were on a tight schedule, so he suggested we call him and he could then call a radio cab for us (we don't speak Italian and therefore couldn't do it ourselves). This plan worked beautifully. The room was huge and comfortable and inviting, we were only sorry that we wanted to see so many things in Milan that we didn't have more time to spend in the room.

  • Stayed: July 2013, traveled as a couple
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Thank Gornie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 14, 2013

Dear Guest,

Thank you very much for your positive review.

We are more than happy to hear that you enjoyed your stay and we will certainly share your appreciation with all our employees!
We really hope to have the pleasure of welcoming you back soon!

Sincerely Yours
Gorka Bergareche
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

Wonderful service. Super location. Beautiful rooms. A fitness center. I would without any reservations recommend a stay at the Park Hyatt Milan. We began and ended our trip to Italy at the marvelous hotel and look forward to returning again in the future.

  • Stayed: July 2013, traveled as a couple
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Thank 849Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this reviewResponded August 12, 2013

Dear Guest,

Thank you for your beautiful review!
We are very glad that you appreciated every aspects of our property and we are already looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Milan

Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#3 Family Hotel in Milan
#6 Spa Hotel in Milan
#8 Luxury Hotel in Milan
#8 Business Hotel in Milan
Price Range: $722 - $1,431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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