Reporting at the reception a little problem with the room the morning following my arrival , the guest services manager (Cecilia)came to see me instantly and acknowledging that it was not pleasant, They have upgraded me to a beautiful room with terrace. the manager has done everything to make my stay perfect . Not only, Cecilia was pleasant but she really deserves a big thank you for looking so well after a guest.
Laundry is excellent, housekeeping smiling and all the hotel is spotless.
restaurant is good
- Official Description (provided by the hotel):
- Five-star luxury hotel in historical building - Heart of Milan, steps from Piazza del Duomo and Teatro alla Scala opera house. ... more less
- Reservation Options:
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- Also Known As:
- Park Hyatt Milan Hotel Milan
- Hyatt Milan
- Milan Hyatt